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30 Aug 2024 by Ken Guan
Dear Vanessa,Thank you for taking the time to provide feedback on your recent stay with us. We genuinely appreciate your insights, as they help us improve our services and guest experience.We’re pleased to hear that you found the bedroom clean and appreciated the free parking.However, we’re sorry to learn about the issues you encountered with our breakfast area and the elevators. We understand how a small breakfast area and limited healthy options can impact your stay, and we will review our breakfast service to ensure better availability and variety. Regarding the elevators, we’re currently evaluating options to manage the traffic better during peak times.We also apologize for the inconvenience caused by the train station’s current status. We understand that the additional commute can be frustrating, and we appreciate your patience while this situation is being addressed.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Holiday Inn Express Toronto - North York, an IHG Hotel offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Holiday Inn Express Toronto - North York, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express Toronto - North York, an IHG Hotel was completed in June 2023. This Toronto hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Holiday Inn Express Toronto - North York, an IHG Hotel offers 163 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
