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Novotel Toronto Centre

3.5 star property
VIP Access

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Photo gallery for Novotel Toronto Centre

Exterior
Indoor pool, pool loungers
Superior Room, 2 Queen Beds (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Reception
Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪18 min walk‬
  • CN Tower
    ‪19 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Room (Newly Renovated)

Premier Room (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Newly Renovated)

Superior Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Newly Renovated)

Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Toronto Centre

Hotel with a fitness centre, a quick walk to Scotiabank Arena
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes on foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 37.61 per person
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2480 out of 3453 reviews
Rating 8 - Good. 737 out of 3453 reviews
Rating 6 - Okay. 156 out of 3453 reviews
Rating 4 - Poor. 44 out of 3453 reviews
Rating 2 - Terrible. 36 out of 3453 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the safety with the card to use the elevator. We had some interesting experience with the staff super judgy and rude when travelling to get there and being hounded for the deposit for the room when on the train trying to get there. Due to my friend arriving early to get the room decorated, it was a bit messy and the staff was very judgy and rude about it. It could have been smoother on their end understanding the situation and being patient and accommodating due to the situation juggling. Due to being flustered to get there quickly and leaving my phone on the desk got some strange looks which was very distasteful. Too bad cause it was a very nice hotel and we enjoyed the stay other than the bad initial experience. Front desk should take it down a notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, beautiful room
Stayed 1 night in Dec 2024

10/10 Excellent

Abdullah

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff were brilliant.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great amenities
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanna, Cambridge

Stayed 1 night in Dec 2024

8/10 Good

Jiangjian

Liked: Cleanliness, staff & service, property conditions & facilities
！
Stayed 5 nights in Dec 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel
This hotel was nice and in a great location. My only issue with them is that they gave us only a half roll of toilet paper in the bathroom. When we realized there was no spare roll, we called down to the front desk to request more. After waiting 15 minutes after they assured us that they would send some up, we called again. Again we were told that someone would be up with some. We waited another 10 minutes. Finally my husband went down to the front desk and asked for some directly. Again, was told that someone would bring it up. Finally after 30+ minutes after our initial request, someone brought us another roll. Very frustrating and unnecessary as the bathroom should have been stocked with a spare roll or at least a full single roll. Other than that, we enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is considered renovated executive King but there is a warn out chair and wallpaper bubbling. Not life or death situation but expected a little more.
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about our stay at the Novotel. Perfect location, all the staff were so helpful and went above and beyond. Especially the lady who was housekeeping on the 4th floor and the gentleman in charge of the restaurant. The buffet breakfast was the best I've ever seen at a hotel! I would stay here again in a heartbeat.
Stayed 2 nights in Dec 2024

10/10 Excellent

JINGYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's nice to be able to walk around town
Stayed 1 night in Dec 2024

8/10 Good

Reeve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great places to stay staff is very friendly and accommodating
Stayed 4 nights in Oct 2024

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Meh, better options
They did not mention or recognize my silver status. I had to ask for bathrobes, they were not in the room. Parking is more expensive paying though the hotel than through the parking attendant. The pool is super small, the pictures are misleading. I had to ask for my 20% off food, they did not know about it at first. The blinds don't close fully, the gap creates an anoying source of light that will wake you up.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Janette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the leafs game. Clean and nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Naomie Noisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was absolutely fantastic! The rooms were spotless and the beds were so comfortable. It was easy to get to landmarks nearby and they had so many restaurants in the area! The breakfast was great and check in and check out was smooth. This is definitely one of the best hotels I have ever been to and my family and I had a great time staying here!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Great Stay
Always a good stay here. Staff is very friendly and helpful. We can usually get an early check in. Merek in the dining room is absolutely fantastic!! Always a pleasure to see him when we go.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown location
Very nice hotel. Love the soaps and shampoo.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024