Pantages Hotel Downtown Toronto

4.0 star property

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Lobby
Signature Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Front of property
Deluxe Suite, 1 Queen Bed | Private kitchen | Coffee/tea maker
Deluxe Suite, 1 King Bed with Sofa bed | Living area | 54-inch flat-screen TV with cable channels, LCD TV, pay films

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
200 Victoria St, Toronto, ON, M5B 1V8
  • CF Toronto Eaton Centre
    ‪3 min walk‬
  • Scotiabank Arena
    ‪17 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

City Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Pantages Hotel Downtown Toronto

Eco-certified hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Pantages Hotel Downtown Toronto offers 106 air-conditioned accommodations with a safe and coffee/tea makers. 54-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Pantages Hotel Downtown Toronto's great location gets high marks from our customers. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Features include free WiFi in public areas, plus a gym and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and cleanliness to the comfy beds and overall comfort
  • Steps from CF Toronto Eaton Centre and 3 minutes on foot from Yonge-Dundas Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a 24-hour business centre and 7 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the eco-certified Pantages Hotel Downtown Toronto. A complete renovation of Pantages Hotel Downtown Toronto was completed in June 2021.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 8:00 AM to noon.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; CAD 18 for adults and CAD 10 for children
  • A bar/lounge

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 54-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 28.25 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 18 for adults and from CAD 10 for children
  • Fee for in-room wireless Internet: CAD 10.00 per night (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 28.25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pantages
Pantages Centre
Pantages Hotel
Pantages Hotel Centre
Pantages Hotel Toronto Centre
Pantages Toronto Centre
Pantages Hotel Toronto
Pantages
Pantages Toronto Toronto
Pantages Hotel Toronto Centre
Pantages Hotel Downtown Toronto Hotel
Pantages Hotel Downtown Toronto Toronto
Pantages Hotel Downtown Toronto Hotel Toronto

Pantages Hotel Downtown Toronto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1139 out of 1707 reviews
Rating 8 - Good. 374 out of 1707 reviews
Rating 6 - Okay. 120 out of 1707 reviews
Rating 4 - Poor. 40 out of 1707 reviews
Rating 2 - Terrible. 34 out of 1707 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alicia

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

ryleah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolyn

Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, roomy, updated, modern, convenient
This is second time at pentagram snd highly recommend if your going to Massey hall! Convenience can’t compare!!!! B
Our room faced Massey hall
Stayed 1 night in Nov 2024

6/10 Okay

Dean

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not a good as it used to be.
Quality has dropped, this was my 4 th stay at this hotel and it has gone downhill. Front desk reception is good, the lady explained everything and was friendly. Room service is by request only. The rooms are clean, the coffee machine overflows as the drip tray was never emptied from previous guests. The beds need refreshing, lumpy and the mattress doesn’t fit the bed frame.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Solid property
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carmine

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Employees
The location of this hotel is perfect, for access to subway, shopping (Eatons Centre) theatres, (CAA Mirvish and Wintergarden) music venue, Massy Hall, tons of restaurants but what would make me stay here again was the customer service, professionalism and friendliness of the staff. From the lovely lady at the front desk that sent up a maintenance man immediately to check out the temperature in our room, he tried his best but heat was not working and he went down to the front desk to find us another room. He came back within minutes with keys to a brand new upgraded gorgeous room. Later that evening while getting ready to go out, we discovered the hair dryer in our room was not working. Same lovely lady was at our door within minutes with a replacement. Our waitress at breakfast could not have been sweeter and seemed genuinely interested in assuring that everything we ordered was to our satisfaction. The genuineness of caring for a guest presented by the employees is what stood out. Good job Pantages!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good for us. Nothing I didn’t like.
Stayed 1 night in Dec 2024

10/10 Excellent

Pete, Ridgeville

Liked: Staff & service, property conditions & facilities
No issues Excellent experience
Stayed 1 night in Dec 2024

8/10 Good

Curtissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed wasn’t as comfy as I would have liked, but other than that, the room was excellent. Very clean. Great service
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and close to all amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice hotel. Would stay here again. 1/2 the cost of other hotels
Stayed 1 night in Dec 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The view of Massey Hall
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown Toronto, people living on the streets, whst can you do.
Stayed 1 night in Dec 2024

10/10 Excellent

DeEbony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience
Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Key card didn’t work. Called. Was told I’d have to go back to reception. Made my displeasure known. Front desk clerk was coming off the elevator as I was getting on with new key card.
Stayed 1 night in Dec 2024