Pembroke Inn

3.0 star property

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Photo gallery for Pembroke Inn

Garden
Desk, iron/ironing board, free WiFi, bed sheets
Premium Room | Desk, iron/ironing board, free WiFi, bed sheets
View from property
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
117 Pembroke St, Toronto, ON, M5A2N9
  • Ryerson University
    ‪5 min walk‬
  • Yonge-Dundas Square
    ‪11 min walk‬
  • Massey Hall
    ‪14 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪19 min drive‬

Room options

Single Double Size Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Sub level Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Pembroke Inn

Hotel with a 24-hour front desk, near CF Toronto Eaton Centre
A business centre, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Pembroke Inn offers 50 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Pembroke Inn. During your stay, you're just a quick walk from Ryerson University. Features include free WiFi in public areas, plus a business centre and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. A library, a vending machine, and tour/ticket assistance are also featured at Pembroke Inn.

This Toronto hotel is smoke free.

Languages

English, Filipino, Greek, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Knights Inn Hostel Toronto
Knights Inn Toronto
Toronto Knights Inn
Knights Inn Toronto Hotel
Pembroke Inn Toronto
Downtowner Inn Toronto
Downtowner Motel Toronto
Pembroke Toronto
Pembroke Inn Hotel
Pembroke Inn Toronto
Pembroke Inn Hotel Toronto

Pembroke Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good location. Prices were great
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable compared to other properties closer to the Roger’s Centre and still close enough to walk
Stayed 1 night in Nov 2024

10/10 Excellent

luke

Liked: Cleanliness, staff & service, room comfort
Boutique hotel
We stayed for one night. Hotel is in a lovely, mature, and safe neighborhood. It was very clean and all staff went out of their way to make our stay a memorable one. Has a nice "boutique" feel
Stayed 1 night in Nov 2024

6/10 Okay

Jon

The hotel a cute boutique building turned I hotel, the rooms were nice and modern but the walls thin as can be. We could ever every single sound from the room adjacent and above . No having a dedicated parking lot was also an issue for us who drove in .
Stayed 1 night in Nov 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!
Stayed 2 nights in Nov 2024

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, and staff was very helpful. One thing that I didn't like was that there was no parking available for me.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again a fabulous stay at the Pembroke Inn with the most remarkable service and an amazing room. Thank you so much for making me feel so welcomed and valued.
Stayed 2 nights in Nov 2024

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service
This is a nice small hotel that is very close to Dundas/Yonge. It is on a quiet street near Allan Gardens. That street is quiet but nearby streets are very noisy and somewhat iffy and unsafe. The staff at the hotel is excellent. The rooms are quite basic with no closet or dresser. We had several hooks on the wall. Bed was comfortable and bathroom was ok. Overall an ok place to stay. Main problem was the sketchy neighborhood.
Stayed 4 nights in Nov 2024

8/10 Good

Curtis

Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Liked: Staff & service, property conditions & facilities
Liked
Stayed 2 nights in Nov 2024

10/10 Excellent

Cass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, very easy going. We arrived several hours early and they happily stored our bags until the room became free. Very happy with our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Property conditions & facilities
Good value for price & friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very clean and tidy. The room I was in had an attached bathroom. It is a very nice Inn, cozy. There is a small fridge, tv and a good shower. It is a very cute place. There is tea and coffee in the am. I felt safe going in.
Stayed 1 night in Nov 2024

8/10 Good

Suzy

Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
♥️♥️♥️
Sweet little hotel downtown close to alot, they have done a nice job with making this place a great place to stay
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area can be socially threatening. Street parking is limited and can be problem with car windows being smashed. Be advised to not leave anything exposed in your vehicle that be tempting to vandals.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahlea

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, cute room with character. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly & helpful. room was clean and quaint, will stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Cheng

Stayed 1 night in Oct 2024

8/10 Good

Guadalupe

Stayed 2 nights in Oct 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond what was expected.
Stayed 1 night in Oct 2024

4/10 Poor

Doris

Liked: Cleanliness
Disliked: Property conditions & facilities
When I arrived, the exterior of the property had promise but upon entering, I realized that my stay wouldn’t be as expected. The carpets were filthy. I was shown 3 rooms (none of which resembled the photo of the room that I had booked). I had no choice but to choose the best out of the worst. The rooms are dated. The washrooms are in terrible condition. I wrote an email to the proprietor named Kevin Sit but never heard back from him. I received a generic “we apologize for the inconvenience” email from an unnamed staff member. I asked for Kevin to ring me but he hasn’t made contact. This is a glorified hostel. Very disappointing considering it’s advertised as a stylish boutique property. I was hoodwinked. The staff at reception were nice but seemed uneasy about helping.
Stayed 1 night in Oct 2024