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Sheraton Centre Toronto Hotel

4.0 star property

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Point of interest
Point of interest
Executive lounge
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Toronto, ON
  • CF Toronto Eaton Centre
    ‪5 min walk‬
  • Rogers Centre
    ‪17 min walk‬
  • CN Tower
    ‪17 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Club Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View | Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Centre Toronto Hotel

Eco-certified Toronto hotel connected to a shopping centre, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sheraton Centre Toronto Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Nathan Phillips Square and 5 minutes on foot from CF Toronto Eaton Centre
  • Bus station shuttle shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This Toronto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
43 Down – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Dual Citizen – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 22 2025 to April 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1554 out of 2456 reviews
Rating 8 - Good. 526 out of 2456 reviews
Rating 6 - Okay. 184 out of 2456 reviews
Rating 4 - Poor. 98 out of 2456 reviews
Rating 2 - Terrible. 94 out of 2456 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for skating and swimming. Skating was not on grounds but very convenient. Swimming was very good as it was heated, and everyone loved that the outdoor pool was open too.
Stayed 2 nights in Dec 2024

8/10 Good

wenying

The service was amazing
Stayed 1 night in Dec 2024

8/10 Good

miao

Stayed 2 nights in Dec 2024

8/10 Good

GAURAV

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was excellent but i found there is limited food option. Total ambiance was great Afterall its Sheraton but found cleanness. Considering the price i can rate this base on location but otherwise overall experience was ok.
Stayed 1 night in Dec 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
should have an airport shuttle to the hoyel.should have room snacks
Stayed 2 nights in Dec 2024

4/10 Poor

Lutf Ali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at the Sheraton Centre when I'm in Toronto and need an overnight trip. The price is reasonable for downtown. I was in Montreal waiting for my delayed flight to Toronto, so I called the hotel to let them know I would probably be getting in very late. They immediately offered a preregistration to ensure that the room would not be given away as a "no show". When I got there after midnight, they offered a later checkout. Just great service. The breakfast included was fantastic. The pool is one of my favourites (in the world!).
Stayed 1 night in Dec 2024

10/10 Excellent

liane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Close to everything t
Stayed 1 night in Dec 2024

8/10 Good

Rajiga

Stayed 2 nights in Dec 2024

6/10 Okay

Joanna

Stayed 1 night in Nov 2024

2/10 Terrible

A

Disliked: Staff & service
The area is great if you want to be downtown. The Eaton centre and Mirvish theatres are walkable. The staff service was absolutely appalling. The worst hotel for customer service I have been to in years.
Stayed 1 night in Dec 2024

8/10 Good

Jake

Stayed 1 night in Dec 2024

10/10 Excellent

Colby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in every way
Stayed 4 nights in Dec 2024

8/10 Good

emma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There’s an extra charge if you drive a “ large “ vehicle . Staff and valet did not inform us of this extra charge until check out.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Central to everything in downtown Toronto. Room was in great shape and Mark at the checkin was friendly and kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location. Easy to walk to everything.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Review for Sheraton Centre Toronto Hotel Excellent stay at the Sheraton Centre Toronto! The location is unbeatable—right across from Nathan Phillips Square and close to shopping, dining, and transit. Check-in was fast and hassle-free. Comfortable rooms and great service make it a perfect choice for anyone visiting the city!
Stayed 1 night in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rocco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt unsafe at night - lots of homeless and one even threatened us and people inside the nearby 7-11.
Stayed 1 night in Dec 2024

10/10 Excellent

Manotharan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, kids loved the pool!
Stayed 2 nights in Dec 2024

8/10 Good

Hassan, London

Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay (despite a neighbouring unit’s dog yapping all evening). It’s close to everything - shopping, attractions and lots of dining. Parking can be valet but we skipped that ($70 !) and parked in the Green P across the street for $20. The hotel is accessible via the PATH so it’s super convenient to get around the city without going outside. Perfect for rainy and cold days. Staff were amazing.
Stayed 1 night in Dec 2024