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The Bay Suites - Entertainment Dist

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Bay Suites - Entertainment Dist

View from property
Family Condo | Terrace/patio
Balcony
Business Condo | Balcony view
Signature Condo | Living area | Smart TV, Netflix, streaming services

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
14 York St, Toronto, ON, M5J 0B1
  • PATH Underground Shopping Mall
    1 min walk
  • Tim Hortons
    2 min walk
  • Queens Quay West at Harbourfront Centre Stop
    4 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    5 min drive

Room options

View all photos for City Apartment

Egyptian cotton sheets, premium bedding, down duvets

City Apartment

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area | Smart TV, Netflix, streaming services

Classic Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, down duvets

Comfort Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down duvets

Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Egyptian cotton sheets, premium bedding, down duvets

Panoramic Apartment

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets

Elite Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for City Apartment

City Apartment | Living area | Smart TV, Netflix, streaming services

City Apartment

  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo | Egyptian cotton sheets, premium bedding, down duvets

Comfort Condo

  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Comfort Apartment

Smart TV, Netflix, streaming services

Comfort Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Studio

Egyptian cotton sheets, premium bedding, down duvets

Basic Studio

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Living area | Smart TV, Netflix, streaming services

Signature Room

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Elite Condo

Elite Condo | Egyptian cotton sheets, premium bedding, down duvets

Elite Condo

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • City view
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Bay Suites - Entertainment Dist

Hotel in Toronto, a short walk to Scotiabank Arena
This smoke-free hotel features self parking, laundry facilities and express check-out.
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

The Bay Suites - Entertainment Dist's great location gets high marks from our customers. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as laundry facilities and self-parking (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Amenities include laundry facilities
  • Just a 3-minute walk from Scotiabank Arena and 8 minutes on foot from Rogers Centre
As a guest of The Bay Suites - Entertainment Dist, you'll find laundry facilities and express check-out. The front desk is open around the clock. For a fee, parking is available.

This Toronto hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Parking on site (CAD 30 per night)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.4
Rating 10 - Excellent. 139 out of 462 reviews" "
Rating 8 - Good. 88 out of 462 reviews" "
Rating 6 - Okay. 70 out of 462 reviews" "
Rating 4 - Poor. 49 out of 462 reviews" "
Rating 2 - Terrible. 116 out of 462 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Michèle, Montreal

Business traveller
Disliked: Cleanliness, property conditions & facilities
When you enter the place there was an unbearable smell of chemical or disinfectant was difficult to sleep without the window open the window so I had a lot of noise at night to sleep but it was either honor or noise prefer noise . I also did not like that the shower curtain had fungus, the carpet in the room where I slept was filthy, the mattress where I slept soft and everything seemed very little care. the best of all was the washing machine and dryer very good, but the rest did not seem well maintained. The building beautiful the location excellent , the room place was not up to the level of neither the building nor the advertisement . Poorly maintained
Stayed 2 nights in Sep 2024

8/10 Good

Lourdes

Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely would not recommend.
Stayed 3 nights in Sep 2024

6/10 Okay

Katrin

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We had trouble accessing the suits the first night. The apartment was not as clean as we would have hoped. The carpet was incredibly stained, the walls had dirt and there was a massive pile of garbage on the patio. The apartment needs a deep clean. The location is amazing.
Stayed 9 nights in Sep 2024

2/10 Terrible

Yineth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
A one night stay turned into a debacle. The property was advertised as a hotel on Expedia, which is why I booked the stay. Expedia should also do a better job of explaining and clearly defining checkin processes and not as an after thought in special instructions. Upon arriving at the property I realized it definitely was not a hotel. The security guards could not help me, but it was not their fault, they do not work for the company. He was kind enough to contact the managing company for the rental property. They got back to me about 40 minutes later. They asked to met up at 5pm for checkin around the corner from the property. A gentleman met us to give us the key to our first room and the wifi info. We proceeded up to our first room. As we walk into the first room, which clearly had not been cleaned, I received a call from the management company. They informed me that the room had not been cleaned and would need me to head back down to allow housekeeping to get into the room. He asked me to come back at 6:30pm. I was furious. I explained we were only going to be in the room for one evening. He tried to offer a late 2pm check out. He didnt seem to understand that we would be leaving at 4am and a late check out wouldn't help out. We left the first room and i asked him to get us another room. It took an additional 20 minutes to get into our second room. It is now 5:40pm when we get into a disaster of a second room. The room was clean, but there was extensive damage to all areas
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 3 nights in Aug 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Asadullah

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ewaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean, fully equipped with all the necessary tools. Right in the middle of downtown. Had beautiful view of the downtown and and Toronto tower. Rebeca was super nice and supportive. We didn’t pay the security deposit. I definitely recommend it and will come again
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Shelley

Stayed 1 night in Aug 2024

6/10 Okay

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult getting into unit with cards. Not super great communication
Stayed 1 night in May 2024

6/10 Okay

Lee

Stayed 2 nights in Aug 2024

2/10 Terrible

Alisa

Stayed 3 nights in Aug 2024

2/10 Terrible

Simon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not an hotel with a front desk. You have to meet someone in the street to get your keys. The condo itself is nice but very badly furnitured. Couch and bed are in terrible condition.
Stayed 2 nights in Aug 2024

4/10 Poor

Mason

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Save the headache, this is not a hotel, you have to schedule an appointment to get your keys. Guy was nice and quick to answer texts/calls but took us to the wrong building, then argued when trying to show my booking saying it did not exist, when it had the correct address. The unit did not even exist in the building he took us. 45 minute ordeal where 4 people ended up with pictures of my ID, lol. Finally get to the room and the walls are scraped and stained, the floor panels are coming up, the sheets, pillow, and blankets are stained. The “balcony” does not extend more than 6 inches, and a good section of the window is broken and covered in boards. The location was great, customer service was better than expected, and it was a nice room; however, the room needs to be cleaned. There was laundry in the machine still and my wet feet from the shower left clean marks on the floor.
Stayed 2 nights in Aug 2024

2/10 Terrible

Fanny

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Nathan

Stayed 1 night in Aug 2024

2/10 Terrible

Davin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a scam there was no balcony room was unclean the floor was all lifted up from water damage the beds were left filthy
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great view of the city
The room was very clean and the beds were comfortable. We had a one night stay and it was exactly what we needed.
Stayed 1 night in Aug 2024

6/10 Okay

Tanner

Travelled with group
Property stated queen bed and a pull out twin couch but the couch didn’t pull out. Disappointed in that
Stayed 1 night in Aug 2024

4/10 Poor

Allison

Travelled with group
Disliked: Amenities
First, I had arrangements to meet the property manager at a specific time. He showed up 40 minutes late which had a significant impact on activities we had planned. Only having one key and fob is not convenient for a group of 5 adults! The building itself is nice and conveniently located very close to waterfront, restaurants, Rogers Centre and Scotiabank arena. This was the biggest advantage of this property as it had such an amazing location. The unit itself was overall clean but incredibly run down. A lot of the finishes were worn and starting to break down. There had obviously been a leak at some point with a small piece of trim and drywall missing outside one of the baths. As a result, the hardwood floors were damaged and buckled. We tripped over these several times. There were no top sheets on any of the beds (only fitted sheets), pillows were barely pillows and the mattresses were either hard or lumpy. There was a nice view of the water and a large balcony but the balcony area was so poorly maintained that I did not spend any time out there. There was also a spare door being stored out there. Overall, not a positive experience. While the person who met me was nice, I would not recommend staying here to anyone. Spend a bit extra and get a nice hotel room!
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and tidy. But no balcony. Just a sliding door can open. 53rd floor was a beautiful view!
Stayed 1 night in Aug 2024

10/10 Excellent

ifeanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy check in
Stayed 1 night in Aug 2024

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay with this company.
Do not stay here. The whole experience was awful. We didn't get into our hotel until 10:30pm after they sent us to another location twice! We had to get a key from a bench on the street. The room was so run down, everything was broken.
Stayed 2 nights in Aug 2024