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The Bay Suites - Entertainment Dist

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Bay Suites - Entertainment Dist

View from property
Family Condo | Terrace/patio
Exterior
Business Condo | Balcony view
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
14 York St, Toronto, ON, M5J 0B1
  • PATH Underground Shopping Mall
    ‪1 min walk‬
  • Scotiabank Arena
    ‪3 min walk‬
  • Ripley's Aquarium of Canada
    ‪7 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪5 min drive‬

Room options

View all photos for City Apartment

Egyptian cotton sheets, premium bedding, down duvets

City Apartment

7.0 out of 10
Good
(8 reviews)
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area | Smart TV, Netflix, streaming services

Classic Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, down duvets

Comfort Room

8.4 out of 10
Very good
(6 reviews)
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down duvets

Business Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Smart TV, Netflix, streaming services

Deluxe Apartment

7.6 out of 10
Good
(4 reviews)
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment

Egyptian cotton sheets, premium bedding, down duvets

Panoramic Apartment

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets

Elite Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for City Apartment

City Apartment | Living area | Smart TV, Netflix, streaming services

City Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo | Egyptian cotton sheets, premium bedding, down duvets

Comfort Condo

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Comfort Apartment

Smart TV, Netflix, streaming services

Comfort Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Studio

Egyptian cotton sheets, premium bedding, down duvets

Basic Studio

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Living area | Smart TV, Netflix, streaming services

Signature Room

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Elite Condo

Elite Condo | Egyptian cotton sheets, premium bedding, down duvets

Elite Condo

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • City view
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Bay Suites - Entertainment Dist

Hotel in Toronto, a short walk to Rogers Centre
This smoke-free hotel features self parking, laundry facilities and express check-out.
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

The Bay Suites - Entertainment Dist's great location gets high marks from our customers. During your stay, you're just a quick walk from Rogers Centre. You'll find features such as laundry facilities and self-parking (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Amenities include laundry facilities
  • Just a 3-minute walk from Scotiabank Arena and 8 minutes on foot from Rogers Centre
As a guest of The Bay Suites - Entertainment Dist, you'll find laundry facilities and express check-out. The front desk is open around the clock. For a fee, parking is available.

This Toronto hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Parking on site (CAD 30 per night)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.4
Rating 10 - Excellent. 142 out of 470 reviews" "
Rating 8 - Good. 91 out of 470 reviews" "
Rating 6 - Okay. 70 out of 470 reviews" "
Rating 4 - Poor. 51 out of 470 reviews" "
Rating 2 - Terrible. 116 out of 470 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

COLIN

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location, spacious...but there were several small maintenance problems 1. Front door handle jams. 2, button missing ensuite toilet. 3, blinds missing especially in the bedroom. 4, lighting was terrible, we used a bedroom lamp in dining room. 5, futon bed collapsed in the middle of the night, someone had tried to fix it...sort of it had been mentioned in earlier reviews. 6,mat had large dirty spots also mentioned in previous reviews. 7, TV had a mind of its own and would turn on in the middle of the night. 8,Air conditioner almost impossible to adjust. A little care and attention to your maintenance would have made it a first class property. It was not memorable for the right reasons.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yarsen Labaran

Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Oct 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Cute and comfy. Kind and prompt service.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amija

Disliked: Staff & service, property conditions & facilities
Listing photos are not an accurate representation of the accommodations. There is extreme damage in and outside one of the bed and baths. The WiFi went out after the first day. Check-in was difficult. I reached out to property for a partial refund and they said thanks for sending pictures. I was extremely disappointed and my guests were uncomfortable
Stayed 3 nights in Oct 2024

4/10 Poor

Brent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So poorly organized, rude staff, no service, disorganized. Wrong room assignment, 30 emails. Emails through the night telling us to check out. Very unusual methods. Second bed was tiny, room was tiny. Don’t waste your money or time.
Stayed 1 night in Oct 2024

6/10 Okay

Candace

Travelled with family
Liked: Staff & service
After annoying me with 4 emails & 3 WhatsApp communications the day of arrival, the condo was in a convenient and safe location. The property was acceptable but small for 3 people. I would not stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Antonin

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Samuel

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

LouisPhilippe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un désastre!
Pire expérience! Tout d’abord essayez d’avoir les clés etait tout un defi! Le numero pour joindre les gens sont a moitié sur What’s app moitié un téléphone qui repond une fois sur deux. On doit attendre en arriere de l’édifice, si vous parlez francais oubliez le projet! La femme de menage est arrivée 30 minutes apres notre arrivée. Pas de débarbouillette, pas de papier de toilette!!! Douillette tachée de sang, ancienne serviette du locataire précédent souillé dans le garde-robe! Bain et lavabo sale! La vue est magnifique mais vous la verrez toute la nuit car il manque le 3/4 des languettes de store! PLUS JAMAIS! Nous avons dormi habillé car les draps n’ont pas été changés!
Stayed 1 night in Oct 2024

2/10 Terrible

Sonny

Stayed 2 nights in Sep 2024

6/10 Okay

Sophia

Travelled with family
Disliked: Staff & service, amenities
*IF YOU'RE CONSIDEING ANY OF THESE PROPERTIES, READ this REVIEW.* Check-in process needs work. There's no reason they need a copy of a passport or ID. I showed my ID when we checked in to verify my identity. Security deposit $300 provided. It's now 12 days since check-out and deposit has not been returned despite reaching out to them twice. The condo unit has a long list of things that are broken or dirty. I took photos when we arrived to have date/time stamp to document existing conditions prior to our arrival. These include damaged floorboards, broken mirror and non-functioning fridge/freezer. Added stresses I don't need when I'm travelling.
Stayed 4 nights in Sep 2024

8/10 Good

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read other people's poor experiences before staying here and prepared for the worst but I'm happy to say my stay went well. Check-in was a little confusing at first but once the person met us on sight and we received the key the rest of the experience went smoothly. Ideal location in the heart of Downtown, functional space, great balcony view of the city. Would enjoy staying here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Veronica

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Roberta

Disliked: Staff & service, property conditions & facilities
NOT a hotel; this is a suite within a residential high-rise. Check-in is confusing and complicated and not explained until after the scheduled check-in time. The water in the building was shut off for an entire day without any advance warning and, from the evening before, there was no hot water. The bed was broken and it was only possible to sleep on one side. Any efforts to communicate with the property went unacknowledged. Do not stay here.
Stayed 4 nights in Sep 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, property conditions & facilities
The Bay Suites is a total scam. I booked a suite and paid but when we arrived, they said it was not available. They tried to push me off at some other location halfway across the city instead. They were rude and unhelpful. They don’t speak English. The worst stereotype of Asian thugs you could come across online. DON’T DO IT!!
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Travelled with group
Location is unique! Welcome person is great. Housekeeping is not very well prepared. Thank you Vicky!
Stayed 4 nights in Sep 2024

2/10 Terrible

james

Disliked: Staff & service
bay suites scam artists
Never got checked in ,3 different locations ,wasted 2 hours of our time time, had to bail and go to the sporting event we were in town to see. Parked our car in a lot and drove to newmarket for accomodation after the event last night. Requesting a full refund. We thought we were booking a hotel room and paid in advance. No indication of a third party renting out condos. Badly misrepresented on the websight by Hotels .com
Stayed 1 night in Sep 2024

2/10 Terrible

jordan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up to the property and the floors were all lifted up-and-coming apart. All of the carpets were originally white but were stained Gray with black patches all over the place. The cooking utensils were disgusting. There was vents hanging from the ceiling, and there was about one inch of dust on the ceiling fan in the bathrooms, which we had to clean because it was disgusting. Also there was scratches and chunk of drywall missing on the walls, cracks in the ceiling and the living room t.v didnt work aswell as the remotes had no batteries. We showed up and asked for our money back which they offered ZERO DOLLARS BACK. I will never book through bay suites or expedia ever again. Im a gold member and have used them for a long time but never again. They also only have 1 key for 3 people which was super annoying. Also there were garbage bags all over the balcony and stains aswell.
Stayed 6 nights in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view, nice place. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Sigmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Michèle, Montreal

Business traveller
Disliked: Cleanliness, property conditions & facilities
When you enter the place there was an unbearable smell of chemical or disinfectant was difficult to sleep without the window open the window so I had a lot of noise at night to sleep but it was either honor or noise prefer noise . I also did not like that the shower curtain had fungus, the carpet in the room where I slept was filthy, the mattress where I slept soft and everything seemed very little care. the best of all was the washing machine and dryer very good, but the rest did not seem well maintained. The building beautiful the location excellent , the room place was not up to the level of neither the building nor the advertisement . Poorly maintained
Stayed 2 nights in Sep 2024

8/10 Good

Lourdes

Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely would not recommend.
Stayed 3 nights in Sep 2024

6/10 Okay

Katrin

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We had trouble accessing the suits the first night. The apartment was not as clean as we would have hoped. The carpet was incredibly stained, the walls had dirt and there was a massive pile of garbage on the patio. The apartment needs a deep clean. The location is amazing.
Stayed 9 nights in Sep 2024