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Windsor Arms Hotel

5.0 star property
VIP Access

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Photo gallery for Windsor Arms Hotel

Ballroom
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Cooked-to-order breakfast for a fee
Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Outdoor space
  • Housekeeping

Explore the area

Map
18 Saint Thomas St, Toronto, ON, M5S 3E7
  • Royal Ontario Museum
    ‪5 min walk‬
  • Downtown Yonge
    ‪5 min walk‬
  • University of Toronto - St. George Campus
    ‪14 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Corner

  • 93 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 55-inch LED TV with digital channels, Netflix, streaming services

Suite, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Presidential Suite, Multiple Beds

  • 144 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Queen Beds

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Windsor Arms Hotel

Victorian Toronto aparthotel in Downtown Toronto with a full-service spa
This smoke-free aparthotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site. Each apartment boasts a jetted bath and offers free WiFi and a sofa bed. An LED TV with digital channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Windsor Arms Hotel offers 28 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation includes sofa beds. 55-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the aparthotel include an indoor pool, a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Windsor Arms Hotel Spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Our customers tell us they can't get enough of Windsor Arms Hotel's great location. During your stay, you're just a quick walk from Royal Ontario Museum. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 1927, this aparthotel has 28 apartments over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and in-room jetted baths in each apartment.
  • Each apartment offers in-room jetted baths, a sofa bed and an LED TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, aromatherapy or facials at Windsor Arms Hotel Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Royal Ontario Museum and 14 minutes on foot from University of Toronto - St. George Campus
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Windsor Arms Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the business-friendly Windsor Arms Hotel. For a fee, parking is available.

This Victorian Toronto aparthotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Courtyard Cafe – This restaurant only serves brunch.
The Living Room – This restaurant serves breakfast, lunch and dinner.
Tea Room – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Italian, Korean, Portuguese, Spanish

Property amenities

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Cot: CAD 56.50 per stay

Restaurants on site

  • Courtyard Cafe
  • Tea Room
  • The Living Room

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Champagne service
  • Couples/private dining
  • Limited room service
  • Minibar

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 24-hour business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 20 kg per pet
  • Fee: CAD 50 per accommodation per stay
  • Service animals exempt from fees
  • Deposit: CAD 250 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city centre
  • Near a metro station

Things to do

  • 24-hour health club
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 28 units
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Victorian architecture

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay, plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 45 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 56.50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Valet parking fee: CAD 60 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Windsor Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 575 reviews
Rating 8 - Good. 108 out of 575 reviews
Rating 6 - Okay. 49 out of 575 reviews
Rating 4 - Poor. 22 out of 575 reviews
Rating 2 - Terrible. 22 out of 575 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The experience was 5*. I found the British and traditional style quite refreshing from modern hotels. The experience was very, very nice. They had my luggage put in the room. They gave me a tour of the property. It was a small bottle of Prosecco in my room to enjoy. Some cookies were delivered in the evening. I found the entire experience very very, relaxing and sophisticated. I would highly recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

Marshall

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff are excellent. The hotel is a small gem. It has a lovely intimacy about it. The rooms are very high quality. The only downside is that if you are looking for a top-flight gym/spa facility, this isn't the place to go. It's a place to go for a quiet romantic stay in the city. Also, the TV package sucks. Does it really cost that much to bring in SportsNet and a higher quality cable service?
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
The property had a very unique eclectic old world charm. The staff was very welcoming and friendly. It’s a hidden gem!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a perfect getaway night. Our suite was luxurious and comfy, the staff couldn’t have been kinder or more helpful. What a gem.
Stayed 1 night in Oct 2024

10/10 Excellent

june

Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort
Best hotel experience ever
One of the finest hotel stays ever, excellent property, excellent service, great location
Stayed 3 nights in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed there celebrating my daughter's wedding at Casa Loma....it was only 8 minutes away... extremely convenient. Staff at front desk very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Keira

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Jenna

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and kind. Room was very clean and was walkable to the downtown core.
Stayed 1 night in Sep 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay! Friendly staff, beautiful hotel, great location/ centrally located.
Stayed 1 night in Sep 2024

10/10 Excellent

tina

Stayed 1 night in Aug 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Timothy, New York

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms are large and comfortable. Staff won’t helpful and seem inexperienced.
Stayed 2 nights in Aug 2024

8/10 Good

George

Stayed 1 night in Aug 2024

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Great place to stay,
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within walking distance of restaurants and the city attractions. Attentive staff and lovely room. Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Friendly staff and service
Stayed 7 nights in Jul 2024

10/10 Excellent

Perri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Windsor Arms Hotel was even better than I expected. I loved the nostalgia of the building and the decor was spot-on for it. We had high tea in the lovely tea room and the experience was exactly as I had hoped it would be. The luxury brand shopping within walking distance combined with a few Tim Horton's along the way made this U.S. resident enjoy my Canada neighbor all the more! We will return as the service was impeccable. Highly recommend this hotel experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvin

Liked: Cleanliness, property conditions & facilities
The rooms were gorgeous, the hotel was lovely, and the jazz Friday night was fun.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved all about it. Randy was great
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness
Great stay
Stayed 1 night in Jul 2024