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Surf City Motel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surf City Motel

View from property
Outdoor pool
View from room
View from property
Panoramic Apartment, 4 Bedrooms, Ocean View | Living room | LCD TV, DVD player

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Free WiFi
    Free WiFi

Explore the area

Map
35 The Esplanade, Torquay, VIC, 3228
  • Front Beach
    1 min walk
  • Torquay Beach
    4 min walk
  • Torquay Central Farmers Market
    7 min walk
  • Melbourne, VIC (AVV-Avalon)
    43 min drive

Room options

View all photos for Standard Queen Room

Iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 4 Bedrooms, Ocean View

View from room

Panoramic Apartment, 4 Bedrooms, Ocean View

  • Sleeps 8
  • 2 Single Beds and 3 Queen Beds

View all photos for King Family Room

King Family Room | Iron/ironing board, free WiFi

King Family Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Twin Room

Iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for King Spa Room

King Spa Room | Iron/ironing board, free WiFi

King Spa Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Family Room

Queen Family Room | Iron/ironing board, free WiFi

Queen Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Pool

Geelong Surfcoast Hwy Holiday Park

Pool
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (213)
The price is €80
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Geelong Surfcoast Hwy Holiday Park

About this property

Surf City Motel

Motel in Torquay with outdoor pool and restaurant
Along with an outdoor pool, this motel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include barbecues.
Surf City Motel offers 16 air-conditioned accommodations with DVD players and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Surf City Motel, you're just a quick walk from Front Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine at Zeallys Bar and Grill, a bistro with a beachfront location
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Steps from Front Beach and 4 minutes on foot from Torquay Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and room service (during limited hours) are also featured at Surf City Motel.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 9 AM.
Zeallys Bar and Grill – This beachfront bistro specialises in local cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: AUD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zeallys Bar and Grill

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 1:30 PM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 1:30 PM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Property is also known as

Best Western Surf City
Best Western Surf City Motel
Best Western Surf City Motel Torquay
Best Western Surf City Torquay
Surf City Motel Torquay
Surf City Motel
Surf City Torquay
Surf City Motel Torquay, Victoria
Surf City Motel Motel
Surf City Motel Torquay
Surf City Motel Motel Torquay

Surf City Motel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 338 reviews" "
Rating 8 - Good. 130 out of 338 reviews" "
Rating 6 - Okay. 91 out of 338 reviews" "
Rating 4 - Poor. 28 out of 338 reviews" "
Rating 2 - Terrible. 13 out of 338 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Don’t pay online.im glad I didn’t was waiting out side reception ringing to book in for an hour with no response from the owners.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out of their to help me. Very clean and tidy
Stayed 3 nights in Aug 2020

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

Tracey, Ballarat

Liked: Cleanliness, staff & service, amenities
Room clean and tidy, provided what was offered . ‘Running’ toilet wasn’t conducive to sleep on the first night.
Stayed 2 nights in Jun 2020

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Annika, Melbourne, VIV

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off street parking and close to beach, nice, clean and family friendly
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedside tables and lamps were dusty. Corner of microwave door broken which did not instill confidence to use it. Site show pool on site, which was dirty and unkempt - definitely wouldn't swim in it. For $210 per night, I would expect far better.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Hans Achermann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely over priced. Two star rating. It is infair to rip people off like this.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Close proximity to beach, restaurants and shops. D
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, Quick checking, Large room, good facilities, very clean. Very friendly staff !
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Office wasn't open 830am to 09:30pm as stated here..it was open 1:30pm to 09:30 pm..our check in time is 1pm..so when we get there, no one at the office, we have to call several times to get to them and have to call wotif help centre, coz apparently the check in time is 2pm, when its clearly stated 1pm on our booking at wotif..
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Mick, Melbourne

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I was called 10mins upon arrival to tell me they had double booked well done very poor
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Average facilities in a good spot. Room is dated. Blanket had holes in it
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right across the beach was beautiful, having our own car park was a bonus as well not worrying about what time we returned to the hotel. They were happy to allow us to check in late by leaving the key under the mat which was we were so grateful due to us coming from 5 hours we didn't stress rushing to get their. :) 10 stars
Stayed 2 nights in May 2019