AluaSoul Costa Málaga - Adults recommended

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AluaSoul Costa Málaga - Adults recommended

Snack bar
Outdoor pool, pool umbrellas, pool loungers
My Favorite Club Double | Down duvets, individually decorated, individually furnished, desk
Meeting facility
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Av de Isabel Manoja, 9, Torremolinos, Malaga, 29620
  • Nogalera Square
    2 min walk
  • Restaurante Chino Playa
    1 min walk
  • Torremolinos Station
    2 min walk
  • Málaga (AGP)
    21 min drive

Room options

Junior Suite 2 Adults

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Sea View 2 Adults

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Double Sea View 1 Adult

  • 17 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds

Junior Suite 3 Adults

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Junior Suite 1 Adult

  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

My Favorite Club Junior Suite Sea View 1 Adult

  • 23 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds

Double 1 Adult

  • 17 sq m
  • Sleeps 1
  • 2 Single Beds

My Favorite Club Junior Suite Sea View 2 Adults

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

My Favorite Club Junior Suite Sea View 3 Adults

  • 23 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

My Favorite Club Double

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Double 2 Adults

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room, Pool View (1 adult)

  • Sleeps 1
  • 2 Single Beds

Double Room, Pool View (2 Adults)

  • Sleeps 2
  • 2 Single Beds

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About this property

AluaSoul Costa Málaga - Adults recommended

Eco-certified Torremolinos hotel in Torremolinos City Centre with bars
Along with an outdoor pool, this smoke-free hotel has a restaurant and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
AluaSoul Costa Málaga - Adults recommended offers 243 accommodations with complimentary bottles of water and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at AluaSoul Costa Málaga - Adults recommended. During your stay, you're just a quick walk from Nogalera Square. You'll find features such as free WiFi in public areas, plus 3 bars and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • The restaurant, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 15 minutes by car from Alcazaba and 15 minutes from Picasso Museum Malaga
  • Pets welcome for a fee
AluaSoul Costa Málaga - Adults recommended offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the eco-certified AluaSoul Costa Málaga - Adults recommended. For a fee, parking is available.

This 4-star Torremolinos hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Terra Café – This buffet restaurant serves breakfast and dinner.
Kentia Pool Club – This bar is located by the pool. Open daily.
Agua Lobby Bar – On-site bar. Open daily.
Vértigo Sky Bar – On-site rooftop bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Terra Café
  • Vértigo Sky Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Roc Flamingo
Hotel Roc Flamingo Torremolinos
Roc Flamingo
Roc Flamingo Torremolinos
Flamingo Hotel Torremolinos
Hotel Flamingo Torremolinos
Roc Hotel Flamingo Torremolinos, Costa Del Sol, Spain
Roc Hotel Torremolinos

AluaSoul Costa Málaga - Adults recommended Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 130 out of 374 reviews" "
Rating 8 - Good. 137 out of 374 reviews" "
Rating 6 - Okay. 54 out of 374 reviews" "
Rating 4 - Poor. 28 out of 374 reviews" "
Rating 2 - Terrible. 25 out of 374 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Yandry

Liked: Cleanliness, staff & service
The staff in general was very helpful.
Stayed 4 nights in Aug 2024

6/10 Okay

Rafael

Stayed 4 nights in Aug 2024

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are nice and very clean. Staff very friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Tommi

Stayed 7 nights in Jul 2024

4/10 Poor

Elle

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4* hotel
Firstly when we arrived we entered the lobby which looks lovely however it had a terrible smell! We were taken to our room which was a double room (2 single beds pushed together) and both beds are comfortable however VERY noisy when you move around. We had a fridge in the room which didn't work which we reported but nothing was done. We was surprised about all the added charges. €5 a day to use the safe, €20 deposit for 2 towels, €20 deposit for an iron and €5 a day to have teas, coffees and sugars refilled in our room. The swimming pool area is very small, there are not enough beds for everyone in the hotel and the beds are very close together. Some staff were very friendly however some were quite rude and unhelpful. The cleaners didn't clean our room on the first day and then throughout our stay we noticed that the cups in our room were not replaced but were simply washed out in the bathroom sink. We realised this as they had been left in the bathroom one day when we returned with water in the bottom. It would have been nice to have clean cups everyday. The bonus of this hotel is it is adults only which is why we booked however I wouldn't return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Trine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Ellias

Stayed 7 nights in Jul 2024

6/10 Okay

Roldy

Travelled with group
Disliked: Property conditions & facilities
For a Hyatt hotel, the property had poor AC and sliding beds that move with every slight move. The balcony overviewed some ducts and other extensions that are dirty and look weird. The elevator is super slow and not that smart as sometimes we had to wait for a long time to get in or out. The positive thing is how convenient the hotel is as it is close to everything in town. Also, they have a shattaf which is amazing as we rarely find it in Europe.
Stayed 4 nights in Jul 2024

2/10 Terrible

George

Stayed 2 nights in Jul 2024

6/10 Okay

Aoife

Stayed 1 night in Jul 2024

8/10 Good

Dara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Dalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disappointed with outlook from balcony hotel clean verigo bar very good
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Good location. We stayed for 5 nights. Our third night we were disturbed by loud noises from outside beteeen 23:30-02:30 (nighttime). It turned out to be the hotel itself which, with help of a large crane lifted ”things” up on the hotel roof. We couldn’t sleep for this 3 hours and the hotel staff didn’t care about the inconvenience. The staff in the reception had overall an unkind approach. Our room was cleaned 2 days but missed 2 days. The lady that welcomed us in the breakfastresturant every morning had a great smile and was very welcoming.
Stayed 5 nights in Jun 2024

6/10 Okay

Jackie

Stayed 5 nights in Jun 2024

10/10 Excellent

yara

Stayed 1 night in Jun 2024

6/10 Okay

Matthew

Travelled with partner
One of the better hotels in the area but they have some odd ways. Communication isn’t their strong point as often different staff would give you a different answer to the same question. For example, we were told we couldn't have later than a 2pm checkout then that changed to 3pm when we spoke with another staff member later. Staff are hit and miss. Some are wonderful (Carmen), whilst others are quite rude and unwelcoming. As a VIP guest we were given mixed information on what sunbeds we could and couldn't use. I'd like to think we're fairly switched on guys but even we struggled to understand some of their 'policies'. The breakfast area was often very busy and staff were slow cleaning tables. We had to change rooms after night one due to a very noisy and faulty air con. The room was therefore very hot and it was hard to sleep. They did resolve this for us but only after I unfortunately had to complain and get a little direct. The room cleanliness was 'ok' but the bathroom had mould and the floor had hairs (not ours) around the perimeter. They failed to top up the soap too and a couple of towels and pillow cases had some staining. They do change the bedding but only if you leave the card on the bed each day. No iron or ironing board in rooms. You have to ask for them. The location is great for the centre and the hotel is fairly quiet. Pool area is decent. The guests are a good mix of all ages and backgrounds. Overall we enjoyed our stay but the hotel wasn't 'sensational'.
Stayed 7 nights in Jun 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book if you want a 4* hotel
This is an old and terrible hotel and absolutely not a 4* as it claims. We booked a "Junior Suite" room and were given a room resembling absolutely nothing of the sort. I have added pictures of our balcony and the view from our "suite" bedroom. The balcony was full of flies and dusty. The bathroom had not been cleaned properly and there were long hairs underneath near the shower. The maid removed 2 of our souvenir glasses that we had bought in Torremolinos which we did not get back. I asked every day to move rooms but the hotel always claimed they were full despite other guests arriving, usually cabin crew who were just there for a night rather than us being there for 3 nights. Use of the safety deposit box is a rip-off 5EUR per day. You have to wait ages for the lifts as the maids use them all day rather than having a separate service lift. The pool area is the only nice bit about this hotel. We didn't use the rooftop. On our final morning we were woken up at 8.50am by builders directly below us constantly drilling which continued until 11am when we checked out. Along with asking to switch rooms every day, I tried complaining directly to the hotel after our return to the UK. They simply directed me to hotels.com to complain to. If the hotel had addressed my complaint I would not be writing this awful review. Summary - don't stay here if you're expecting a 4 star hotel, it's more 2 star with a nice pool.
Balcony with view of brick wall
Unclean bathroom on arrival
Suite view of wall, door and fire extinguishers
Stayed 3 nights in May 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Good amenities. Close to cafes, bars, restaurants,shops. Hotel needs to supply contact info. 8nfroom, for example telephone no for reception etc. we had issue with room safe , we were on 10th floor.
Stayed 2 nights in May 2024

6/10 Okay

Helena

Liked: Cleanliness
Asked for free room upgrade as VIP customer which I expected to be offered without asking and took ages before reception staff sorted it out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Monica Rocio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024