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Crowne Plaza Torreon, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Torreon, an IHG Hotel

Bar (on property)
Exterior
Dining
Indoor pool
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool
  • Parking included

Explore the area

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Revolucion Stadium
    3 min drive
  • La Laguna Regional Museum
    3 min drive
  • Venustiano Carranza Forest Park
    4 min drive
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    10 min drive

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | Premium bedding, down duvets, in-room safe, desk

Suite (Master)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Governor)

Premium bedding, down duvets, in-room safe, desk

Suite (Governor)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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6 Jan - 7 Jan
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About this property

Crowne Plaza Torreon, an IHG Hotel

Hotel in Torreón with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is not available.
Crowne Plaza Torreon, an IHG Hotel offers 193 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials and body treatments.
Crowne Plaza Torreon, an IHG Hotel's great location gets high marks from our customers. During your stay, you'll be close to Torreon Urban Forest. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Revolucion Stadium and a few minutes from La Laguna Regional Museum
  • Free airport drop-off shuttle service
Crowne Plaza Torreon, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Torreon, an IHG Hotel. A free shuttle from the hotel to the airport is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Torreón hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
Crowne Plaza Torreon, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1012 reviews" "
Rating 8 - Good. 248 out of 1012 reviews" "
Rating 6 - Okay. 64 out of 1012 reviews" "
Rating 4 - Poor. 38 out of 1012 reviews" "
Rating 2 - Terrible. 22 out of 1012 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Torreon, dont lose the beat.
The hotel is great, the only problem was the check in, the person that checked me in was rude.
Stayed 1 night in Sep 2024

6/10 Okay

Celia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old fashioned decor. Elevators are a HEADACHE! The size of hotel requires more elevators. Had to wait 15 min every single time to get an elevator down.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, EAGLE PASS

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación , personal muy atento y dispuesto
Stayed 2 nights in Aug 2024

6/10 Okay

Mariana Paola

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevators didnt work properly....not so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Staff & service, property conditions & facilities
It was very comfortable there
Stayed 3 nights in Jul 2024

10/10 Excellent

DEYANIRA

Stayed 1 night in Aug 2024

8/10 Good

Luis, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general. A ten floor building with a great Mexican breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Sauna not functioning for years
Stayed 4 nights in Jul 2024

8/10 Good

Arturo

Travelled with family, Travelled with family and small children
Liked: Staff & service
There is room for improvement regarding cleanliness.
Stayed 2 nights in Jul 2024

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

MUHAMMAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 3 nights in Jul 2024

6/10 Okay

Frédérick

Travelled with family
Stayed 3 nights in Jul 2024

2/10 Terrible

Antonio

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a Premium room with a king bed and they punt in a supposedly Premium but with 2 queen bed, and the bed sheet were stained, looks like they never washed the sheets, disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Jerry

Travelled with family
Liked: Amenities
It is a nice hotel but Old… the hallways and rooms smells moldy and humid. AC doesn’t really work and every time I took a shower the tub did not drain properly. The only positive thing about this hotel is their restaurant they have an amazing breakfast/lunch buffet. I will not stay here again but I would only come for the food.
Stayed 2 nights in Jun 2024

8/10 Good

Maricela

Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love there staff! They were always heblpful,friendly and on point on every aspect. The property was super clean and safe accessible to restaurant pool and gym till late at night very convenient for night owl like me. This will be my to stay place from now on.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Raul

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Stayed 7 nights in Jun 2024

10/10 Excellent

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Jose A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will say thank you to the staff they're amazing thanks Rosy for all the help and efficiency if you need something talk to her she is amazing
Stayed 1 night in May 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024