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Grand Hotel de l'Opera, BW Premier Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Exterior
Courtyard
Exterior
Meeting facility
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    1 min walk
  • Capitole de Toulouse
    1 min walk
  • Place Wilson
    3 min walk
  • Toulouse (TLS-Blagnac)
    23 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking, Bathtub

Classic Room, 1 Double Bed, Non Smoking, Bathtub | Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Plaza Hotel Capitole Toulouse
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
Plaza Hotel Capitole Toulouse

About this property

Grand Hotel de l'Opera, BW Premier Collection

Victorian Toulouse hotel in Toulouse City-Centre with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Grand Hotel de l'Opera, BW Premier Collection offers 57 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel de l'Opera, BW Premier Collection. During your stay, you're just a quick walk from Place du Capitole. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Place du Capitole and Capitole de Toulouse
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1561 square feet (145 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel de l'Opera, BW Premier Collection. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Grand Hotel de l'Opera, BW Premier Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 22 per day)
  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,561 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 22 per day
  • Nearby parking fee: EUR 22 per day (16 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property Registration Number FR5079880358

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Grand Hotel de l'Opera, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 828 reviews" "
Rating 8 - Good. 252 out of 828 reviews" "
Rating 6 - Okay. 69 out of 828 reviews" "
Rating 4 - Poor. 29 out of 828 reviews" "
Rating 2 - Terrible. 22 out of 828 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Great Service. Especially marco.
Stayed 1 night in Aug 2024

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old skool decor but spotless and comfortable and staff great. Price v good and location bang in the centre of town but rooms quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Scot

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff are very helpful and friendly. Beautiful decor and very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stab is particularly warm, hospitable and Helpful! And I love the decor!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nazdaneh

Stayed 1 night in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; lovely staff
We got the room with a view of the Comedie and the location was amazing. The staff were very friendly and helpful. We probably would have preferred not to have the giant bath in the room, but I am quite sure some people would enjoy that. All in all a lovely stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendr, Redlynch, Salisbury

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was just great, our rooms on the 2nd floor were a good size, the staff were extremely helpful. We highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephane, Ho Chi Minh City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style well maintain hotel, prime location and large quiet rooms. Staff are very helpful and friendly. Highly recommended
Stayed 1 night in Jul 2024

10/10 Excellent

YELENA, LOS ANGELES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, nice staff, walkable, clean, close to everyrhing.
Stayed 1 night in Jun 2024

6/10 Okay

Rebecca

It’s so old it’s falling apart First room was dirty 2nd room AC not working well Staff really nice but a lot out of their control I was sick from all rich food so they helped me get to a doctor
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ropsonna, Snoqualmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It’s unusual for me to give a rating as high as this on anything. Staff were extremely friendly, professional and helpful. Beautiful lounge. The room and bathroom are nice and clean. Breakfast spread was good. The hotel also has a Michelin star restaurant. Great food, presentations. The location is right in the heart of everything, restaurants, bars, and sight seeing. I couldn’t have asked for a better hotel.
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Beautiful and quirky
An absolutely beautiful setting in an historic hotel. The breakfast service was very good. The staff was helpful. The shower was a bit funky in its control systems. There was a significant trip hazard in the hallway to our room that caught several people unaware.
Stayed 1 night in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff!
We loved staying at this hotel. It is an updated older hotel with a Parisian vibe. The staff was extremely friendly and accommodating and we were provided with a view as requested during our reservation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stina, Yakima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful decor, updated rooms that are unique and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Richard, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located in the heart of the city. The staff were extremely helpful. The hotel is very charming
Stayed 3 nights in Jun 2024

10/10 Excellent

Jialin

Happy with our stay
Old schooled hotel that has its own charm! Central location (thus parking was not easy but great for strolling around).
Stayed 1 night in May 2024

10/10 Excellent

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay in this lovely hotel. Love the Belle Epoque feel, but still offering modern comfort (air conditioning). Very attentive and friendly staff, who obviously take great pride working there. The location on the Capitole square is excellent. Three minute walk to the metro which is two stations from the Toulouse train station. Made my day trip to the Toulouse Lautrec museum in Albi a breeze. Same for arriving and departing by train.
Stayed 4 nights in Jun 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property very accessible
Stayed 3 nights in Jun 2024

8/10 Good

Carina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024