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Plaza Hotel Capitole Toulouse

4.0 star property

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Premium Room | Premium bedding, minibar, in-room safe, individually furnished
Lobby
Premium bedding, minibar, in-room safe, individually furnished
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪1 min walk‬
  • Basilica of Saint-Sernin
    ‪6 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪20 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Plaza Hotel Capitole Toulouse

Hotel with a 24-hour health club, steps from Place du Capitole
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels.

Bathrooms include a bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Plaza Hotel Capitole Toulouse's great location. During your stay, you're just a quick walk from Place du Capitole. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine and garden views while dining at L'ATRIUM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Place du Capitole and Capitole de Toulouse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Plaza Hotel Capitole Toulouse offers its guests a 24-hour health club and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Plaza Hotel Capitole Toulouse.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
L'ATRIUM – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ATRIUM

Things to do

  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Lift (85 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 3 nights in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Travel often to Toulouse, always stay at Capitole. Just make sure to plan how to get In and Out of the area, some roads are closed to locals/taxis only.
Stayed 3 nights in Nov 2024

6/10 Okay

IAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
3 star
A good location. On the surface a nice hotel staff friendly. But it is dated with for example worn carpets and old showers. The hotel is noisey and with creaky pipes and loud aircon and the lifts in the centre of the building so if you get a room near them you can hear all day and night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and surprisingly quiet despite the Christmas market outside. Excellent stay
Stayed 3 nights in Nov 2024

8/10 Good

June

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great :)
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to explore Toulouse, this is the perfect hotel. It is extremely reasonably priced and very comfortable. It is quiet and safe and has excellent breakfasts. The staff are friendly and helpful. Most of all, it is perfectly located to walk to the major sites in Toulouse. I will be back!
Stayed 4 nights in Oct 2024

6/10 Okay

Valeria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Toulouse
Excellent location in Toulouse.Within walking distance of most must see attractions in the city. Quiet room. Very dark as only had one window. No view. Breakfast buffet was priced at over double what was on offer in excellent restaurants within a very short walk. Housekeeping was very good. Reception staff were great. I would use this hotel again
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ! Full of restaurants and attractions. Fantastic hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and spacious rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Anton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zeferino

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
All amazing! Even the fact that my bed didn’t have a sheet on it didn’t bother me (I went out for dinner and got back after midnight and couldn’t be bothered fussing over a sheet and my sleep was incredible anyway. I travelled with my dog and although he was welcome, for a few, it would have been nice if he had been considered by way of at least a water bowl but again I cannot stress enough that this was a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Konstantin, Rockville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Toulouse, right at the central square. The hotel is not new but in decent condition. The premium room had a view into the dull courtyard, and the hallways were too long with fluffy carpets, not spinner luggage friendly. Otherwise a very nice option for exploring Toulouse, we are quite happy and would stay again if we come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Lovely hotel , great staff but breakfast wasn’t anything special. Disappointed that towels were changed every day without request , the location is fantastic
Stayed 3 nights in Sep 2024

6/10 Okay

Amber

Travelled with partner
Disliked: Amenities
This is an almost three star property. We were on the fourth floor which had experienced water damage and still had a musty smell. The room was ok, but the bathrooms could use a renovation and the bidet made it feel unsanitary.
Stayed 2 nights in Aug 2024

8/10 Good

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is just perfect as you are in the heart of the city. You can easily walk to main museums and the main shopping streets are just around the corner. Nice staff and spacious room with AC - good to have in Summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carolyn

Stayed 1 night in Sep 2024

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No parking in the hotel, need to use public parking and cost me 28 euros for like 10h so pretty expensive, shower is small but such an amazing location
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was exceptionally helpful. Wonderful location in a beautiful city.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at Plaza Hotel Capitole and I can say it was one of the best hotel experiences I've had. The room was immaculate, with comfortable bedding and all the amenities I could ask for. The location was perfect, with easy access to local attractions. The hotel's cafeteria had a delicious breakfast I had a car and they have a discount for the public parking across the street I would highly recommend this hotel to anyone visiting Toulouse. You cannot beat the location!
Stayed 1 night in Sep 2024