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Plaza Hotel Capitole Toulouse

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Hotel Capitole Toulouse

Premium Room | Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Lobby
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    1 min walk
  • Capitole de Toulouse
    1 min walk
  • Place Wilson
    4 min walk
  • Toulouse (TLS-Blagnac)
    20 min drive

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Plaza Hotel Capitole Toulouse

Toulouse hotel in Toulouse City-Centre with 24-hour health club and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels. Bathrooms include a bath, dressing gowns, bidets and complimentary toiletries.

Rooms are equipped with complimentary dial-up Internet access. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Plaza Hotel Capitole Toulouse's great location. During your stay, you're just a quick walk from Place du Capitole. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine and garden views while dining at L'ATRIUM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by car from Airbus and 12 minutes from Cité de l'Espace
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Plaza Hotel Capitole Toulouse offers its guests a 24-hour health club and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Plaza Hotel Capitole Toulouse.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
L'ATRIUM – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ATRIUM

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Lift (85 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid comfortable hotel, right on the main square of Toulouse. Nice big rooms, good bed, well maintained. Lousy shower. OK breakfast, terrific dinner
Stayed 4 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing customer service 🌟🌟🌟🌟🌟🌟💛
Wonderful customer service - Above and beyond !! All staff are delightful - friendly super fast, efficient - Wonderful !!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a horrible experience at another location, I had my wife was in the states find me a new hotel in Toulouse. This was her choice and it was excellent. There was air conditioning and Wifi and the breakfast was delicious. I would definitely recommend this to friends and I hope someday to go back and take my wife.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was having a horrible time elsewhere and I had my wife book this online to save my sanity. It was a wonderful experience and I would definitely recommend to friends and I hope to visit again with my lovely wife.
Stayed 4 nights in Aug 2024

4/10 Poor

Katrina

Travelled with group
Liked: Staff & service
I’m sure this is a lovely hotel. Unfortunately when we arrived for check in we were told they had had an issue and could not give us our room until later. I wish we had been told the truth right away — that there had been a burst pipe and 16 reserved rooms were affected. Eventually, hours later, the staff found us another hotel, called a taxi, and paid for it. Our room was refunded and all was well. The staff did their very best in a difficult situation. And the fact that I’d booked through Expedia meant that we were fully covered.
Stayed 1 night in Jun 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4 star hotel
4 star hotel in the centre of the town overlooking the Capitole square so location is excellent. Close to restaurants and shops. We arrived by train and it’s an easy 2 minute, 2 stop ride on the metro to the hotel. Check in was quick and easy. Wonderful staff at reception. We booked a premium room which was very spacious and well set out. Beds are comfortable, pillows are typical European type which I don’t like. Too soft and flat. Room has everything you need and expect including a fridge. Bathroom was a good size. Shower was over the bath. Air conditioner works very well. Breakfast was excellent. Had an outdoor eating area which was great. Staff in the breakfast area were fabulous. Internet was good. Would highly recommend this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lots of cute shops near by
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds, very kind staff!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful family friendly stay.
The staff were so accommodating, they helped with my bags when I was on my own with my toddler. We were also able to get a late check out enabling us to let our little girl stay in the cool. The room was spotless and her cot was ready for us and all made up. I requested a room with a bath that was quiet which was also listened to which I really appreciated. The location is also excellent as you’re right on the square meaning everything is walkable.
Stayed 2 nights in Jul 2024

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly, the room was very clean, and had all the necessary things. parking was easy right across the hotel. I would easily recommend this hotel to anyone who wants to have a good experience.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you plan to stay at any hotel it is always up to the guest to do their own homework. The reviews stated it was in a busy area. The busiest. The rooms remained quiet even though it was very loud. It was in the middle of all the shops. It was close to the metro station. The daily buffet breakfast can be a good option if you aren’t up to looking for a bakery. It is walkable to the historic areas and architecture. I found the location very close to the river where it is ideal for mornings and nights. It is not a far walk to the beautiful gardens away from the center. It is ideal for a picnic or to lounge under a tree. I dined at the restaurant one night. The food was delicious. For an upscale restaurant the prices were very reasonable. It really is a lovely atrium complete with fountain. My personal complaints included the lack of amenities. Just a combination of shampoo and body wash. For me the refrigerator was far too small. I like to keep snacks and drinks for downtime. There wasn’t much room. The room was fine. The carpet was worn. The safe was not located in a convenient location at the top of the wardrobe. For a long stay there wasn’t enough room provided for clothes and other items. The staff ran hot and cold. I would recommend for short stays.
Stayed 9 nights in Jul 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
This is a great spot in the center of everything. Very comfortable and pretty clean. Breakfast is lovely and the outdoor dining areas are beautiful. What stands out most is the helpful and caring staff at the front desk. They were wonderful!
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Being very close to the Place du Capital was very pleasant. Many of its rooms look out on the Place, although mine did not. Its restaurant, The Atrium, in a roofless atrium, was very attractive
Stayed 2 nights in Jul 2024

10/10 Excellent

William John

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a big and comfy bed
Stayed 3 nights in Jun 2024

4/10 Poor

Elizabeth

Stayed 3 nights in Jun 2024

10/10 Excellent

William John

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jul 2024

8/10 Good

ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024

4/10 Poor

Mario Alberto

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not like the one they showed in the photos and In the morning there was too much noise and the room was flooded with water.
Stayed 1 night in Jun 2024

4/10 Poor

Mitchell

Run down, not clean. Fire alarm went off for flooding at 7:30am. Nobody answers at reception, nobody calls. The alarm turns out to be a burst pipe causing flooding. Massive celebration for rugby victory causing streets around the hotel to be closed. Loud music and crowds till late. No problem but also no mention of this in the reservations process. For the price this is not a good hotel.
Stayed 1 night in Jun 2024