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Zenitude Hôtel - Résidences Toulouse Métropole

3.0 star property

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Photo gallery for Zenitude Hôtel - Résidences Toulouse Métropole

Outdoor pool, pool loungers
Reception
Superior Apartment, 1 Bedroom | Desk, laptop workspace, soundproofing, bed sheets
Lobby sitting area
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
1 Allee Antoine Osete, Toulouse, Haute-Garonne, 31100
  • Toulouse Hippodrome
    ‪1 min walk‬
  • Zenith de Toulouse
    ‪17 min walk‬
  • Purpan Hospital
    ‪3 min drive‬
  • Toulouse (TLS-Blagnac)
    ‪11 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Desk, laptop workspace, soundproofing, bed sheets

Superior Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Apartment, 1 Bedroom

Desk, laptop workspace, soundproofing, bed sheets

Family Apartment, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Desk, laptop workspace, soundproofing, bed sheets

Studio

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, soundproofing, bed sheets

Standard Apartment, 1 Bedroom

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Front of property

Residhome Toulouse Occitania

  • Pool
  • Kitchen
  • Dryer
  • Pet-friendly
4.4 out of 5, Excellent, (852)
The price is €63
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Residhome Toulouse Occitania

About this property

Zenitude Hôtel - Résidences Toulouse Métropole

Eco-certified Toulouse aparthotel in Toulouse Left Bank with a fitness centre
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include concierge services, laundry facilities and tour/ticket assistance. Each apartment features a kitchenette with a fridge and a microwave, plus a coffee/tea maker and a flat-screen TV with digital channels.
Zenitude Hôtel - Résidences Toulouse Métropole offers 210 air-conditioned accommodations, with coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a bath. 20-inch flat-screen televisions come with premium digital channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
During your stay at Zenitude Hôtel - Résidences Toulouse Métropole, you're just a quick walk from Toulouse Hippodrome. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym. Built in 2005, this comfortable aparthotel has 210 apartments over 5 floors. Each apartment offers a kitchenette and a flat-screen TV.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free Wi-Fi in some public areas
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 8 minutes by car from Place du Capitole and 10 minutes from Airbus
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Zenitude Hôtel - Résidences Toulouse Métropole offers its guests an outdoor pool and a fitness centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Zenitude Hôtel - Résidences Toulouse Métropole.

This 3-star Toulouse aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bosnian, Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 6 per pet per day (maximum EUR 5 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (79 centimetre high)
  • In-room accessibility
  • Lift (80 centimetre wide door)
  • Low-height counter and sink (80 centimetre high)
  • Raised toilet seat (51 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Bicycle parking
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 210 units
  • 5 floors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Built in 2005
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 9:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 6 per pet, per day (maximum EUR 5 per stay)
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Pet fee: EUR 6 per pet, per day (maximum EUR5 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 9:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Appart'City Hippodrome
Appart'City Hippodrome House
Appart'City Hippodrome House Toulouse
Appart'City Hippodrome Toulouse
Zenitude Domaine Lardenne House Toulouse
Hippodrome Toulouse
Toulouse Appart'City
Toulouse Hippodrome
Toulouse Hippodrome Appart'City
Appart City Toulouse Hippodrome
Zenitude Domaine Lardenne Toulouse
Zenitude Hôtel-Résidences Toulouse Métropole House
Zenitude Hôtel-Résidences Métropole House
Zenitude Hôtel-Résidences Métropole
Zenitude Hôtel Résidences Toulouse Métropole

Zenitude Hôtel - Résidences Toulouse Métropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 330 reviews
Rating 8 - Good. 144 out of 330 reviews
Rating 6 - Okay. 62 out of 330 reviews
Rating 4 - Poor. 20 out of 330 reviews
Rating 2 - Terrible. 9 out of 330 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, property conditions & facilities
For the money (which was very reasonable), this was a very pleasant stay. The people in Toulouse city in general are extremely courteous and polite.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rachel

Stayed 1 night in Jun 2023

2/10 Terrible

Noel

Travelled with family
Disliked: Cleanliness, room comfort
BEWARE
This was the worst hotel I ever stayed at. PLEASE BEWARE! The room they gave me was not cleaned, stains everywhere, my son stepped on a dirty tissue, toliet was not flushed. There were rusty scissors just sitting on kitchen counter, it was horrible. Also, I had 6 luggages and they put me on the 4th floor which I thought was strange. The entire place did not smell right. I got a bottle of wine and they had no opener. I was suppose to be staying for 3 nights but I left after 2-3 hours once I was able to change my flights. They did not respond to any of my issues until about a week later and refused a refund and are telling me I stayed 2 full days. Now I am stuck disputing this with hotels.com ( who I use all the time and expected more help from) and with my credit card company now. This was so disappointing
Stayed 3 nights in Jan 2023

8/10 Good

Jacueline

Stayed 1 night in Dec 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entrance to the hotel is a little bit hidden and it's not very obvious where to go when you've reached it. This might be a real challenge when you come in darkness. The inner courtyard could be more pleasant. It would definitely benefit from some flower beds or shrubs around. Also, I would be happy if there was any English channel available on the TV in the room.
Stayed 1 night in Nov 2022

2/10 Terrible

Sarah

Awful
Receptionist was rude, we were asked to leave and didn't get money back, receptionist wouldn't let us in room to pack, she packed our stuff and my earrings are missing and some clothes, we were there 1 hour and had to leave, still waiting for refund as we didn't even stay but charged for 3 nights Avoif
Stayed 3 nights in Jun 2022

8/10 Good

Jawad

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is great. The property is close to bus stop and the supermarket is next door. Staffs are friendly and thw manager is a great guy. He help us most of the time to what to do around the coty.
Stayed 4 nights in Oct 2019

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Good room a little way out of town
The location was quite hard to find and a longer walk into town than I had expected however there was a bar restaurant a few minutes walk down the road. Room was very good with a cplimentary bottle of water, a fridge and kitchenette
Bridge at Toulouse
Stayed 1 night in Sep 2019

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy hotel with safe parking
Hotel was a good walk from the nearest metro but safe parking for our car. The room is ok unless its hot and you need to open the window, then its very noisy from 6:30am due to aircraft flying in to land (about 200ft above on the flight path). Also too noisy for us to sit around the pool. Apart from this we would still stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
The room was smaller than expected. No air con, though was given a fan to borrow at no extra cost. It had one large window overlooking the pool so it needed to remain closed due to the noise. Free parking space was good, as was the bath. Overall a good atmosphere.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

usa_michigan, michigan usa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
no air conditioning ! outside temperature over 30C at night. Cannot open window because of the proximity of the airport and airplanes flying right above it even at 1am. Complicated access codes not working. Simple check in took 15mins. Worst hotel stay in many years.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personals, pool and the room are very nice. Perfect choice!
Stayed 19 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

CR, Cadiz

Not for us, but that doesn't make it bad.
I think the place is better suited for transient workers that holiday makers. It was clinical and limited. The staff were kind and pleasant, and there was just about enough parking.
Stayed 2 nights in Sep 2018

10/10 Excellent

susan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised great find
Caring staff excellent breakfast good pool very laid back but efficient
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place ideal for the indepenannt tarveller
Generally OK, the tram station is 800 metres away, so a little walking required, but an Aldi store right next door, so self catering was a breeze..
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, staff and clean rooms! The breakfast was very complete !!
Stayed 1 night in Mar 2018

6/10 Okay

Jeff, Manchester

Liked: Cleanliness, staff & service
The Hotel was okay for a short stay
The Hotel is slightly off the beaten track. It was okay for me on a one night stop over but I wouldn't have wanted to stay for much longer. I definitely would not recommend this to a female staying alone. The staff on reception and the evening security guard were the only members of staff I had any contact with. All the staff were very nice and polite. The hotel appeared to be clean, my room was clean but it did seem a little tired. I didn't use any of the facilities so can't comment on the restaurant and the pool was closed at this time of year. (October). A 10 minute walk to the tram was fine during the day but a little uncomfortable at night. There is an Aldi store next to the hotel which was handy if your trip is self catering.
Stayed 1 night in Oct 2017

4/10 Poor

Julien

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed.....
Stayed 1 night in Sep 2017