Townsend Gateway Inn

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Dates

January 2025

February 2025

Premium bedding, desk, blackout curtains, iron/ironing board

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Housekeeping

Air conditioning

Free WiFi

Pool

Parking included

Business services

Explore the area

8270 State Hwy 73, Townsend, TN, 37882

River Rage Go-Kart Track
3 min walk
Great Smoky Mountains Heritage Center
9 min walk
Shadows of the Past Hiking/Biking Trail
19 min walk
Knoxville, TN (TYS-McGhee Tyson)
33 min drive

Room options

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

42 sq m
Mountain view
Sleeps 4
2 Queen Beds

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

29 sq m
Mountain view
Sleeps 2
1 Queen Bed

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

59 sq m
Mountain view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

45 sq m
Mountain view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

42 sq m
Mountain view
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

38 sq m
Mountain view
Sleeps 3
1 King Bed

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

55 sq m
Mountain view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

27 sq m
Mountain view
Sleeps 2
1 King Bed

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

27 sq m
Mountain view
Sleeps 2
1 Queen Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Suburban motel in Townsend with free parking

Along with a seasonal outdoor pool, this smoke-free motel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance and a garden are on-site.

Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Townsend Gateway Inn's great location. During your stay, you're just a quick walk from River Rage Go-Kart Track. Free WiFi in public areas, free self-parking and a business centre are available.

Free WiFi
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include a business centre, a meeting room and a vending machine
On-site recreation includes a playground
Guests have great things to say about the helpful staff and the location
Just a 3-minute walk from River Rage Go-Kart Track and 5 minutes on foot from Tube Junction

Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Townsend Gateway Inn. Free self parking is available.

This Townsend motel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Things to do

Playground
Seasonal outdoor pool

Family friendly

Children's games
In-room microwave
In-room refrigerator
Playground
Pool gate
Seasonal outdoor pool

Conveniences

Limited-hour front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Meeting room

Outdoors

Barbecue grill
Firepit
Garden
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
Well-lit path to entrance

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Heating
Iron/ironing board on request
LED lighting
Recycling
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Weight limit: 45 lb per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 15 per stay.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 9 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

The seasonal pool will open in May and close in September.
Pool access available from 9:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn

Townsend Gateway

Townsend Gateway Hotel Townsend

Townsend Gateway Inn Motel

Townsend Gateway Inn Townsend

Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Robert

Travelled with family

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with group

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Nickole

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities

We stayed one night here before going to Cades Cove. The staff were great, but the facilities are a bit old for what you pay. The bed was not super comfortable and the air conditioner made a screeching sound all night. The place is super convenient to the national park and I’m sure it would be great if they did a little upgrade and modernization.

Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Room was clean and plenty of space for 2 people.

Stayed 1 night in Sep 2024

8/10 Good

Lisa, Alexandria

14 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Dr S D

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpretentious motel. Clean with spacious room. Located close to the park entrance. Nice touch was a goodie bag of snacks. Would highly recommend it

Stayed 2 nights in Sep 2024

10/10 Excellent

dani

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk was excellent. Very close to my event

Stayed 3 nights in Sep 2024

6/10 Okay

Karen

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Zachariah

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older property but well kept and clean. Nice big rooms and comphy beds. Doesn't have aminities like breakfast or other chain hotel perks. Great place to stay and sleep. Has an outdoor fire pit and pool. Staff was super friendly and helpful will definitely stay again.

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing, very clean, off the beaten path hotel. Staff were very helpful and friendly. The atmosphere was very laid back and welcoming. The pool was crystal clear. The patio and playground area were a very added bonus. Loved this hotel! Will definitely go back!

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My husband and I have been coming to the smokies at least once a year since 2021. This is the most pleasant stay we’ve had. I can’t say enough about how great the Townsend Gateway inn was. They greeted my dog at check in with a biscuit so he also sends a five star review. We stayed in cottage 1 and can’t wait to come back!

Stayed 4 nights in Aug 2024

10/10 Excellent

Wayne

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I got the best night sleep that I have had in a long time I wanted to take the bed home with me

Stayed 1 night in Aug 2024

4/10 Poor

Lynn

Travelled with family

23 Aug 2024

Disliked: Staff & service, property conditions & facilities

The room air conditioner was noisy, leaked water all night long and never made it down to 69 degrees. Morning staff was indifferent about it and our experience saying they’d fix it. Bedding was not very nice, room needed a deep cleaning- especially bathroom. Close to park entrance, there are other motels that are probably equivalent that are closer. Be aware that one person’s 5 star is another’s 2-3.

Stayed 1 night in Aug 2024

10/10 Excellent

Roxie

Travelled with family

19 Aug 2024

Liked: Property conditions & facilities

The room was clean and comfortable. The area was beautiful. Highly recommend the area to friends.

Stayed 2 nights in Aug 2024

10/10 Excellent

Kenny

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

8/10 Good

Jane

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, comfortable bed. Small hotel. Only complaint was that the AC unit was pretty loud and ran nonstop throughout the night

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The people who worked on the office were very nice and always helpful. The rooms were very clean. Its the perfect area and location. Easy access to Cades Cove, Gatlinburg & Pigeon Forge.

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoy staying here when we visit the smoky mts!

This was our second time staying in this motel and we plan to stay again next year! Really nice place to stay in townsend. Owners are very nice, the rooms are big, clean and comfortable. The view is nice, we love the rocking chairs outside of the rooms. We enjoy the large outdoor pool and the patio area with bags where our family can hang out when we have some downtime. It is simple to get in and out of the room as we can park right in front of our room door. The gift bags are so nice! They really make us feel welcome. We also enjoy staying in townsend because it truly is the quiet side of the smoky mountains. However, it is not too far from gatlinburg, if you did want to visit the busy side. Townsend isn't too far from cades cove, the sinks, laurel falls etc. Lots to do and see nearby. This year we decided to try the river rats tubing adventure. This is located in townsend and was a lot of fun. We went with the relaxed outpost with less rapids.

Stayed 2 nights in Jul 2024