Ardo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Ocean Corner Suite | Premium bedding, minibar, in-room safe, desk
2 outdoor pools
Reception
Ocean Corner Suite | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Magnetic Island Ferry Terminal
    7 min walk
  • Cultural Centre Townsville
    12 min walk
  • Townsville, QLD (TSV)
    20 min drive

Room options

Corner Suite

  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean King or Twin Room

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Marina Accessible King or Twin Room

  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean Accessible King or Twin Room

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean King Room

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Corner Suite

  • 73 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King or Twin Room

  • 33 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

Marina Corner Suite

  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ardo Suite

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King Room

  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

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About this property

Ardo

Waterfront hotel with 3 restaurants and 2 outdoor pools
This hotel features 3 restaurants, 2 outdoor pools and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, valet parking and massage/treatment rooms.
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
During your stay at Ardo, you're just a quick walk from Townsville Entertainment & Convention Centre. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute walk from Townsville Entertainment & Convention Centre and 7 minutes on foot from Magnetic Island Ferry Terminal
Ardo offers its guests 2 outdoor swimming pools and complimentary bicycles. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and concierge services are also featured at Ardo. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Townsville hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ardo has 3 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference centre

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.95 per person
  • Valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 105 reviews" "
Rating 8 - Good. 14 out of 105 reviews" "
Rating 6 - Okay. 4 out of 105 reviews" "
Rating 4 - Poor. 0 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with beautiful views of the water.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Glenda

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Welcoming, pleasant, clean and aromas relaxing and fresh.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but a couple of niggles
A really lovely, new hotel with wonderful balconies, nice linens, great pool area etc. My 2 small criticisms are - I couldn’t find any water stations around hotel - no coffee machine in room - in 2024 I see a coffee machine as a basic hotel amenity particularly when no onsite coffee venue. Would stay again but a couple of simple improvements would make it exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea, Mout Barker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it :)
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful experience
A beautiful hotel with wonderful staff. The room was facing the ocean and the view was stunning. The bed and linen were so comfortable and adjoining property with pool and restaurants convenient. A bank of scooters close by made for lots of practical and fun trips around Townsville. Would love to return!
Stayed 2 nights in Sep 2024

10/10 Excellent

Quinn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Darcie

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom is beautiful and the shower was amazing. Floor was not clean in the main area unfortunately and we had to wipe our feet before getting into bed
Stayed 1 night in Sep 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Eating facilities during the day are not available so you have to order Room Service or go across to The Ville which does not match the price or convenience…
Stayed 3 nights in Sep 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme, Geelong West

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, well sized and the bed was super comfy after a long day travelling/working. I dined at Terasu which was fantastic! Highly recommend the Kingfish Cervice! I also went to the rooftop bar and although the weather was overcast and incredibly windy, the view was fantastic. I would love to come back and enjoy this bar on a day when the sun is shining and it's not blowing a gale!
Stayed 1 night in Sep 2024

10/10 Excellent

summer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay we’ve ever had in Australia
This hotel is world class and beats those in Sydney and Melbourne. Really amazing attention to detail and service and not a bad price.
Stayed 1 night in Sep 2024

10/10 Excellent

Anu

Stayed 1 night in Sep 2024

10/10 Excellent

CRAIG

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Ocean view
Ocean view rooms have stunning views. Very comfortable bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and beautiful rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I have stayed in Townsville!
Best place I have stayed inTownsville!
Stayed 1 night in Sep 2024

10/10 Excellent

Janiece

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would love to visit again❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Matteo

Travelled with partner
Liked: Cleanliness
Cool place but valet parking should be complimentary
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great condition. Amazing views over castle hill from the rooftop bar at night. Good car park Only negative is 25 min walk from centre of Townsville if you wanted to go out in the evening
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff training was poor. The front desk was friendly but needed to check the manager for each request, making it slow. I rang guest services on 9, and it was not answered. There was no ringback. I tried several times, and the call went unanswered each time. I left it open to the bank music for a long time, and it was unanswered. At check-out time, the staff knocked on the door. I opened the door to house cleaning, still within check out times. The coffee-making facility was unusual, with a fiddly packet filter style. The capsules are easier, particularly in the early morning.
Stayed 2 nights in Aug 2024