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Mercure Townsville

3.5 star property

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Photo gallery for Mercure Townsville

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Bar (on property)
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
166 Woolcock Street, Currajong, QLD, 4812
  • Castle Hill
    ‪3 min drive‬
  • Queensland Country Bank Stadium
    ‪6 min drive‬
  • Magnetic Island Ferry Terminal
    ‪6 min drive‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Bungalow, 2 Bedrooms

  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Family Room, Multiple Beds

  • 24 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 24 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • 15.0 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €106
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About this property

Mercure Townsville

Family-friendly hotel with fitness centre and outdoor tennis courts
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and outdoor tennis courts are on-site. Change of towels is available on request
Mercure Townsville offers 174 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Townsville. During your stay, you'll be within walking distance of Townsville Museum and Historical Society. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy garden views while dining at Celsius Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts and a gym
  • 6 minutes by car from Queensland Country Bank Stadium and 6 minutes from Magnetic Island Ferry Terminal
Mercure Townsville offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7319 square feet (680 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Townsville. Self parking is free.

This Townsville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Celsius Restaurant – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,319 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Roll-in shower (76 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 per person
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Mercure Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived. The room was spacious, clean, and well-equipped with all the amenities I needed. The location was perfect, with easy access to the airport. Overall, a fantastic experience, and I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.
Stayed 1 night in Nov 2024

6/10 Okay

David John, Brinsmead

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Laceey-rosee

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely please too stay 😇
Stayed 1 night in Nov 2024

10/10 Excellent

Umer

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Noisy air conditioner which impacted sleeping otherwise good value for money
Stayed 1 night in Oct 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First person to try the newly installed EV chargers. The Noodoe app worked fine and all seemed to function normally. Great to be able to charge your vehicle while you relax around the pool and bar area of this great place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Resort style layout made for a relaxed stay. Grounds well maintained.
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Mary-Jane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not very clean staff were rude
Stayed 2 nights in Oct 2024

10/10 Excellent

Zoey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay enjoyed every bit of the stay . Thank you
Stayed 2 nights in Oct 2024

8/10 Good

Kim

.
Stayed 2 nights in Oct 2024

6/10 Okay

Bryanna

Travelled with family and small children
Liked: Staff & service
We enjoyed our stay at the mecure. Very close to Shopping Centre & Food. Our room itself was nice, but very small and squished for 3 people. The bathroom definitely needs a lot of attention. Loved the wildlife at night. Daughter loved the kids pool, was like a warm bath! Buffet breakfast was awesome, we thoroughly enjoyed it. Daughter loved the pancake machine! Dinner was great, just a bit on the slow side.
Stayed 7 nights in Sep 2024

10/10 Excellent

Justine, Elmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super quiet with a resort style feel to the place.
Stayed 6 nights in Sep 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, close to takeaways. On site restaurant very over priced. Bathroom/ shower very small space.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the room upon entry
Stayed 2 nights in Sep 2024

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Family friendly and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Warren

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities
So clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Stayed 1 night in Jul 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service
The staff were very welcoming and friendly. The bathroom was a bit worn in places
Stayed 3 nights in Jul 2024