Riverfront Townsville aparthotel in South Townsville with free parking
An outdoor pool, a fitness centre and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment features a balcony, WiFi and a flat-screen TV. Additional amenities include a fridge, a hairdryer and a shower.
Oaks Townsville Gateway Suites offers 90 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.
Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Oaks Townsville Gateway Suites. During your stay, you're just a quick walk from Perc Tucker Regional Gallery. Free self-parking, an outdoor pool and a gym are available. Built in 2009, this upmarket aparthotel has 90 apartments over 9 floors. Each apartment includes amenities such as a balcony and a flat-screen TV.
Each apartment offers a balcony, a flat-screen TV and a fridge
Free self-parking
WiFi for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym
Just a 2-minute drive from Magnetic Island Ferry Terminal and a few minutes from Queensland Country Bank Stadium
Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness centre. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
This 4-star Townsville aparthotel is smoke free.
Languages
English
Property amenities
Beach
Beach nearby
Pool/Spa
Outdoor pool
Internet
Available in the apartment: WiFi (AUD 5 per 24-hour period)
Available in some public areas: WiFi (AUD 5 per 24-hour period)
Parking and transport
Free covered self parking on site
Food and drink
Freezer
Refrigerator
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance
Location highlights
On a river
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
9 floors
90 units
Built in 2009
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are available for AUD 20 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 1 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property is also known as
Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill
Oaks Townsville Gateway Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 594 out of 1170 reviews" "
10 - Excellent
594
Rating 8 - Good. 410 out of 1170 reviews" "
8 - Good
410
Rating 6 - Okay. 107 out of 1170 reviews" "
6 - Okay
107
Rating 4 - Poor. 39 out of 1170 reviews" "
4 - Poor
39
Rating 2 - Terrible. 20 out of 1170 reviews" "
2 - Terrible
20
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Samantha
Business traveller
27 Oct 2024
Samantha
Stayed 2 nights in Aug 2024
10/10 Excellent
Shoshanna
Business traveller
25 Oct 2024
Liked: Cleanliness, room comfort
Shoshanna
Stayed 1 night in Oct 2024
10/10 Excellent
Chantal
Travelled with family
23 Oct 2024
Liked: Cleanliness, room comfort
Chantal
Stayed 1 night in Oct 2024
8/10 Good
Tamara
Travelled with family, Travelled with family and small children
Loved staying here. The employees were great, always smiling and helpful.
Room was clean, anytime we needed anything there was very little wait time.
Can’t say enough about how we were treated.
We chose the Oaks as we had stayed there many years ago and we knew there would be bars and restaurants very close to the accommodation. The property has aged and needs a good renovation. Check in was brilliant and efficient, they also called earlier in the day to confirm the bedding configuration that I had requested but didn't end up needing. The unit could do with a good clean. The bathroom had mold in the grout and when I tried to clean it off with the washer most came off so I don't think the cleaners had even tried, there must have been something they cleaned with on the shower floor as myself in the ensuite and my son in the 2nd bathroom almost slipped when we stepped in for our showers. The skirting boards need dusting as does the window sills. There were lights that the bulbs needed changing, blinds that were worn and starting to get holes in them, the bed and pillows weren't too bad as it will never be like home. The kitchen tap dripped and the uht milk was in date but was bloated so I wasn't game to drink it. Parking was included so that was a plus for the accommodation as well. We didn't venture anywhere else in Townsville as we were just passing through but the location is great for a quick stop with the bars and food so conveniently close.
Susan
Stayed 1 night in Jul 2024
8/10 Good
Mick
Business traveller
14 Jul 2024
Liked: Cleanliness, room comfort
Mick
Stayed 2 nights in Jul 2024
2/10 Terrible
Sharon
Travelled with family
12 Jul 2024
Disliked: Cleanliness
Nothing!!! aircon dripping mould everywhere mould in aircon vents not ice at reception phones don’t work beds had insects overall poor experience