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Oaks Townsville Metropole Hotel

4.5 star property

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Photo gallery for Oaks Townsville Metropole Hotel

Meeting facility
Ballroom
Meeting facility
Exterior
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
81 Palmer Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    ‪17 min walk‬
  • Cultural Centre Townsville
    ‪18 min walk‬
  • Castle Hill
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪21 min drive‬

Room options

View all photos for Mt Stuart Studio (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

Mt Stuart Studio (No Housekeeping)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Mt Stuart Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Dual (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual (No Housekeeping)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Holiday Special, City Scape Studio (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

Holiday Special, City Scape Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio (No Housekeeping Service)

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio (No Housekeeping Service)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for City Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

City Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for City Studio (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

City Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Mount Stuart Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

City Studio (No Housekeeping)

  • Sleeps 2
  • 1 Single Bed

Studio (No Housekeeping Service)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Outdoor spa tub

Oaks Townsville Gateway Suites

  • Pool
  • Parking included
  • Air conditioning
  • Laundry
4.3 out of 5, Excellent, (1171)
The price is €215
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Oaks Townsville Gateway Suites

About this property

Oaks Townsville Metropole Hotel

Luxury Townsville aparthotel in South Townsville with free parking
This smoke-free aparthotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Townsville Metropole Hotel. During your stay, you're just a quick walk from Maritime Museum of Townsville. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2008, this luxury aparthotel has 104 apartments over 11 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine at Metropole Hotel, a bistro with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Maritime Museum of Townsville and 12 minutes on foot from Perc Tucker Regional Gallery
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness centre. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Metropole Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

Metropole Hotel – Overlooking the ocean, this bistro specialises in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 781 out of 1490 reviews
Rating 8 - Good. 507 out of 1490 reviews
Rating 6 - Okay. 125 out of 1490 reviews
Rating 4 - Poor. 51 out of 1490 reviews
Rating 2 - Terrible. 26 out of 1490 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Need to update TV 📺 as it was so hard to turn on. Was told to press red button on right side, without a torch 🔦 very hard to find red button.
Stayed 2 nights in Nov 2024

8/10 Good

Matt

Business traveller
Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Return stay.
Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

Tanya

Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, room comfort
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
smelly room, dirty bathroom ,torn ripped carpet
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Nice
Great place the new pub out front makes it even more convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
11th floor views amazing. Free upgrade is much appreciated. Great amenities in the room. Light switch for ensuite in weird place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyeon

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception was very helpful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The view was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Stayed 11 nights in Jul 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Stayed 1 night in Jul 2024

10/10 Excellent

Kathi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Feeling welcomed and safe
Stayed 6 nights in Jul 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, room comfort
Townsville stopover
Close to restaurants, hotels and country bank stadium. Friendly efficient staff, highly recommend this hotel
Stayed 1 night in Jul 2024