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Rambutan Resort

5.0 star property
VIP Access

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Photo gallery for Rambutan Resort

Outdoor pool, free pool cabanas, pool umbrellas
Interior detail
Poolside bar
View from property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
113 - 119 Flinders Street, Townsville, QLD, 4810
  • Museum of Tropical Queensland
    ‪2 min walk‬
  • The Strand Beach
    ‪7 min walk‬
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Townsville, QLD (TSV)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen Accessible Room

Shower, free toiletries, hair dryer, towels

Queen Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa | Blackout curtains, iron/ironing board, free WiFi, bed sheets

4 Bedroom 2 Bathroom Villa

  • 100 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 3 Single Beds and 1 Single Bunk Bed

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Double Room

Twin Double Room | View from room

Twin Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 6
  • 2 Single Bunk Beds and 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 Queen Bed

Four Bedrooms Two Bathrooms Villa

  • Sleeps 9
  • 1 Queen Bed, 1 Single Bunk Bed, 3 Single Beds and 1 King Bed

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About this property

Rambutan Resort

Luxury hotel with bars/lounges and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Rambutan Resort offers 45 air-conditioned accommodations with free newspapers and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Rambutan Resort. During your stay, you're just a quick walk from Magnetic Island Ferry Terminal. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue while dining at Amarti's
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace and a terrace
  • Guests have great things to say about the pool and the restaurant
  • 8 minutes by foot from Magnetic Island Ferry Terminal and a 3-minute drive from Queensland Country Bank Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and pool umbrellas are also featured at the luxury Rambutan Resort. Self parking is free.

This 5-star Townsville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Amarti's – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, Hindi, Indonesian, Irish, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Amarti's

Things to do

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 32 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The private guestrooms are serviced every 3 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Rambutan Resort.

Property is also known as

Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville

Rambutan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 643 reviews
Rating 8 - Good. 203 out of 643 reviews
Rating 6 - Okay. 78 out of 643 reviews
Rating 4 - Poor. 30 out of 643 reviews
Rating 2 - Terrible. 22 out of 643 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

ALAN

Liked: Cleanliness, staff & service
Given disabled room & not advised. Shower curtain too small. Water ends up running across the floor towards the door. Nowhere to put anything in bathroom - one tiny shelf. Nowhere to hang clothes in the room. Only one chair. Not enough parking. Good aircon. Reasonable bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was very spacious
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
Well meaning staff but management has set it and forget it. I had the worst salad of my life there and the hotel seems to be sticky. The room was nicely appointed and the lovely reception girl carried my bag upstairs.
Stayed 3 nights in Nov 2024

6/10 Okay

Penny

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a resort and misleading photos
This place is not a resort in my view it's a pub with rooms. Unfortunately, the rooms are around the bar, so it's noisy until 10 pm midweek. I would not stay here again. The photo of the pool is not accurate. They have airbrushed out all of the rooms that are at the back and the other side of the pool is the pub bar. Misleading and poor advertising at its best.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were lovely and friendly and the room was good! Love the pool area and the property’s location as it’s close to everything. Only little problem we had was that the air conditioner wasn’t working very well in our room which we didn’t discover until we went to bed late at night after an event we attended. It still worked but just didn’t get very cold.
Stayed 1 night in Nov 2024

4/10 Poor

Marina

Stayed 1 night in Oct 2024

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, was only there for one night but it is a great location near the Strand. Great dining and bar facilities. Rooms were clean and tidy with motel information and menus in rooms. Really liked the convenient car parking, is a bit tight but very handy to hotel, with cctv. Will definitely stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Lindsey

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Photos really are deceiving, looks like an oasis - it’s an old backpackers with a few new cushions and a couple of prints. Rooms are small and have no power points to use, have to unplug fridge or light to access a free one. Noisy, but that’s location. Can’t open curtains, as no nets to cover people looking completely inside the room from outside as they walk by your room. Very basic, and pretty average.
Stayed 2 nights in Oct 2024

10/10 Excellent

AMANNDA

Stayed 1 night in Sep 2024

8/10 Good

Lyndal

Liked: Staff & service, amenities, property conditions & facilities
Lovely resort with great facilities and dining options. Staff were helpful and exceptionally friendly. Great location with secure parking. Villa itself is a little run down. Air conditioners don’t work very well so it was quite uncomfortable in that respect however the villa provided ample space for our family with multiple beds, showers and toilets. Overall, we enjoyed our short stay, thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent property and would definitely stay there again. The location couldn’t be better, the pool and restaurant on level 3 was lovely, as was the breakfast and coffee downstairs. The room was a good size and the bed was quite comfortable. The shower was a little strange with the water flowing underneath the door to a central drain in the bathroom but wasn’t an issue at all. The staff were lovely and couldn’t fault their service. Highly recommended!
Stayed 4 nights in Oct 2024

8/10 Good

Alison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this place I have stayed here 3 times now, it’s great!
Stayed 4 nights in Sep 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good surroundings, very inviting and good options for dining. We had a small room and can get noisy. Bar attendant had the personality of your mother in law and the beer on tap could be colder for NQ
Stayed 1 night in Sep 2024

8/10 Good

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a few times. Always been a pleasant stay. The staff are all lovely.
Stayed 1 night in Sep 2024

8/10 Good

Susi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic two night stay. Great atmosphere in the restaurant. Very attentive staff. Comfortable room, bar and breakfast area great.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel rooms are directly adjacent to the rooftop restaurant, which gets loud and can stay loud very late into the night. Multiple nights we were woken by yelling and people running past our door. The rooms are small and only suitable for more than one person if they are very close. The bathroom/shower area has no privacy, so we frequently left the room while the other was showering. There's a small underground parking garage suitable for compact cars. I had a full-size three- row SUV, and scraped the frame a couple times entering and exiting the steep ramp. Prices are what you would expect for the area. It's a few blocks from the Strand (easy walking) and avoids higher prices. Very close to the ferries to Magnetic Island. Staff are friendly. Food in the restaurants is good. Pool looks nice, although we didn't use it. Separating the rooms from restaurant parties would go a long way towards making this a hidden gem. A door (even a curtain) would certainly help the privacy issue with the bathroom.
Stayed 6 nights in Aug 2024

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at the Rambutan while I was competing in the Duathlon world championships in Townsville. The night before my race, the hotel hosted two parties on their rooftop common area (a bachelorette party and a wedding reception). This area is right by the hotel rooms and we were not informed that either of these events would be taking place in advance. We were initally told there was no space for us to eat at the restaurant that night (which we had planned on for logistical simplicity with my race) and the noise from the partying hosted by the hotel woke me up multiple times after midnight, which was really unfortunate for my races the next day. We let the front desk know upon checkout and they acknowledged that they had received several complaints about the noise and said all they could do was offer us free coffees at the restaurant for the trouble. At a very minimum I would have expected the hotel to inform us that they would be hosting parties in the common areas that are within earshot of the private rooms. If I had known this was going to be scheduled the night before my race I would have made accommodations elsewhere.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from when I got there, the staff bent over backwards to help me out if I ever needed anything at all.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location, could do with a lick of paint
Good central location, spacious room and good value for money. Some noise from bar/pool area outside room, property a bit run down and definitely not 5 star. Car park difficult to find on road behind property, on a very steep decline which scratched our vehicle.
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Stayed 6 nights in Aug 2024

10/10 Excellent

Alita

Business traveller
Easy and convenient when in Townsville
Stayed 2 nights in Aug 2024

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024