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The Ville Resort - Casino

4.5 star property

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Photo gallery for The Ville Resort - Casino

View from property
Interior entrance
View from room
Exterior
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Castle Hill
    ‪4 min drive‬
  • Queensland Country Bank Stadium
    ‪5 min drive‬
  • Townsville, QLD (TSV)
    ‪23 min drive‬

Room options

View all photos for Deluxe King Ocean

Minibar, in-room safe, desk, laptop workspace

Deluxe King Ocean

  • Partial ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

Minibar, in-room safe, desk, laptop workspace

Resort King Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Marina

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Ocean Room

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

Resort King Marina View | Minibar, in-room safe, desk, laptop workspace

Resort King Marina View

  • Marina view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Marina View

  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Ocean View

  • Ocean view
  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom | Free toiletries, hair dryer, towels

Executive Suite

  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive King Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Partial ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

Deluxe King Marina | Minibar, in-room safe, desk, laptop workspace

Deluxe King Marina

  • Marina view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

Minibar, in-room safe, desk, laptop workspace

Resort King Suite

  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

Minibar, in-room safe, desk, laptop workspace

Executive King Marina View

  • Marina view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Ville Resort - Casino

Luxury hotel connected to the convention centre in Townsville with 3 restaurants
3 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a fitness centre are on-site.
The Ville Resort - Casino offers 194 accommodations with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Ville Resort - Casino. During your stay, you'll be connected to the convention centre and just a quick walk from Magnetic Island Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs or body treatments at Hands in Harmony
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the pool and the clean guestrooms
  • Within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Palm House – This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square foot of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool and lovely new rooms. Was disappointed by the dinning at Miss Songs - didn’t eat most of the meals. Would not recommend that restaurant but the quarterdeck does a lovely seafood platter
Stayed 1 night in Jan 2025

6/10 Okay

Marina

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food and pool. Lovely stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and everything here! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Jan 2025

10/10 Excellent

Elly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!!! Great views, fabulous pool and staff so friendly and helpful! Highly recommend for a fabulous place to stay in Townsville.
Stayed 1 night in Jan 2025

10/10 Excellent

Marinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, 24 h reception. The newly refurbished rooms and bathroom are lovely. Will stay again on our drive back down from Cairns.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jane on the front desk was excellent. She was very courteous and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

James and Ruth

Stayed 1 night in Dec 2024

8/10 Good

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rate, staff seem bit vague
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Was very relaxing, great food snd cocktails
Stayed 3 nights in Dec 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon turned off through the night making it hot and uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, tidy & comfortable- had a party at The Ville so didn’t have to go far when finished. Room service was good - just price of In Room Dining & Mini Bar was $$. Otherwise excellent
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sally

Liked: Property conditions & facilities
Likes: room, view, quarterdeck atmosphere and food dislikes: grout in shower- dirty food at miss songs ... not as nice as last visit
Stayed 2 nights in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice last minute stay!
Last minute booking, comfortable room. Woke to a lovely ocean view. Spacious bathroom and room.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed having a king size bed with excellent pillows.
Stayed 1 night in Nov 2024

8/10 Good

Salvatori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Nov 2024