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Waters Edge The Strand

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waters Edge The Strand

View from property
Front of property
Individually decorated, individually furnished, desk, laptop workspace
Outdoor pool, pool loungers
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
63 64 The Strand, North Ward, QLD, 4810
  • The Strand Beach
    1 min walk
  • Strand Park
    4 min walk
  • Queens Gardens
    8 min walk
  • Townsville, QLD (TSV)
    7 min drive

Room options

View all photos for Studio with Courtyard View

Studio with Courtyard View | Terrace/patio

Studio with Courtyard View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Unit

Studio Unit | Individually decorated, individually furnished, desk, laptop workspace

Studio Unit

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio with Ocean View

Individually decorated, individually furnished, desk, laptop workspace

Studio with Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 45-inch TV with digital channels, Netflix, books

Deluxe Apartment, 1 Bedroom

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

45-inch TV with digital channels, Netflix, books

Standard Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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Pool
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The price is €95
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Waters Edge The Strand

Beach fun, near Strand Waterpark
Guests at this beach hotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area.
Waters Edge The Strand offers 47 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with digital channels and Netflix. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Waters Edge The Strand. During your stay, you're just a quick walk from The Strand Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Strand Waterpark and Castle Hill
  • Bus station shuttle, railway station and shopping centre shuttle service available for a fee
Waters Edge The Strand offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. An area shuttle within 7 kilometres, a casino shuttle and a train station drop-off service are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Waters Edge The Strand. Self parking is free.

Smoking is allowed in designated areas at this Townsville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 7 kilometres
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Family friendly

  • Fenced pool
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 45-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Waters Edge The Strand offers transfers from the ferry terminal, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Reef International Hotel Townsville
Best Western Reef International Townsville
Waters Edge Strand Apartment North Ward
Waters Edge Strand Apartment
Waters Edge Strand North Ward
Waters Edge Strand
Waters Edge The Strand Hotel Townsville
Waters Edge The Strand Townsville
Waters Edge The Strand Hotel
Waters Edge The Strand North Ward
Waters Edge The Strand Hotel North Ward

Waters Edge The Strand Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 844 reviews" "
Rating 8 - Good. 292 out of 844 reviews" "
Rating 6 - Okay. 64 out of 844 reviews" "
Rating 4 - Poor. 20 out of 844 reviews" "
Rating 2 - Terrible. 9 out of 844 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice room. Thanks!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great place super close to lots of eats and pubs etc
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After driving 8 hours from Rockhampton and booking a room over a month before, I arrive to a front desk that’s closed with the shutters down that says reception hours Mon-Fri 9:30-5pm. I show up at 4:15pm. I then ring a number and speak to a woman who tells me there is no booking under my name. The best bit was they charged me the full rate a day later even though I didn’t stay there and had to find other accomodation at the last minute. Never again, hopeless.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Although we were put into an unrenovated room, the manager offered to move us which we found really helpful.
Stayed 9 nights in Jul 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Ric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off around 9:30 for no apparent reason and for nearly maximum disruption to us and all the other guests who found themselves in their payjamas in the strand waiting for the fieries to arrive and disable the alarm...not good enough!
Stayed 1 night in Jul 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location rubbish hotel
Prison like rooms awful corridors. Bare minimum everything. Good location rubbish hotel
Stayed 2 nights in Jun 2024

6/10 Okay

Bianca

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly staff. Plenty of dining options and right on the strand.
Stayed 2 nights in Jun 2024

6/10 Okay

Tehshin

Business traveller
Liked: Property conditions & facilities, room comfort
Solo traveller
It was an average place, staff were okay, location is excellent right on the strand but can’t see the water from every room.
Stayed 1 night in May 2024

8/10 Good

Zane

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good Location but old and Tired
Staff and Foyer and Welcome was great however I was placed in a room that was under renovation and the bathroom was disgraceful. The bath was marked, tiles broken, mould growing, thick tape still left on the tiles where the soap dispensers were originally placed. A hand cream dispenser which was marked “out of order”. Air conditioner had to be “left on” 24/7 for some reason. Wasn’t really worth $180 a night. Apparently rooms are in the process of being renovated?!? Not sure it’s true or I was unlucky to get a non renovated room.
Stayed 2 nights in May 2024

10/10 Excellent

Dylan

Stayed 1 night in May 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I’ve stayed here before and have been happy with it. I’m still happy with it but found the room had a few repairs that needed doing. It’s looks like it’s starting to get a bit tired. Bed was comfy and a great place to stay if you want to be down by the Strand.
Stayed 1 night in May 2024

8/10 Good

Mick

Travelled with partner
Liked: Cleanliness, staff & service
Good apartment easy access to strand boardwalk and restaurants
Stayed 1 night in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
A perfect location for all the strand has to offer. Leonie was very helpful with my needs regarding my disability. A very good pleasant place... Rooms were sound proofed... Lovely pool and gardens and a stones throw from the beach. Gated car parking, undercover.
Stayed 2 nights in May 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a few days
This was our first time staying at the Waters Edge and it was great. We chose it because of the close proximity to the Strand , restaurants and shops. The staff were extremely friendly. We got to check in early as our room was ready. The room was lovely and clean. It looked like the bathroom had just been renovated so that was nice. Plenty of space to spread out with suitcases. A kitchenette was also handy as we were staying for a few nights. Overall it was great. And we will definitely be back. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - close to eats & drinks Furniture not too comfortable but we were out most of the day and night
Stayed 4 nights in Apr 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome small hotel with parking right under the building, freezing ac, and really nice staff. Also their internet is 180 Mb down with acceptable latency for zoom calls
Stayed 2 nights in Apr 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, good size rooms and easy parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Our room was spotless and well appointed. Would definitely come back.
Stayed 1 night in Apr 2024