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ANA Crowne Plaza Toyama, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANA Crowne Plaza Toyama, an IHG Hotel

Exterior
Exterior
Bar (on property)
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
2-3 Otemachi, Toyama-shi, Toyama, Toyama-ken, 930-0084
  • Toyama Castle
    2 min walk
  • 日本料理雲海
    1 min walk
  • Toyama Station
    14 min walk
  • Toyama (TOY)
    17 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds (High Floor, Toyama Castle View)

Room amenity

Premium Room, 2 Double Beds (High Floor, Toyama Castle View)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Toyama Castle View)

Room amenity

Premium Room, 2 Double Beds (Toyama Castle View)

  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Room amenity

Standard Room, 2 Single Beds, Mountain View

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (High Floor, Tateyama Mountain View)

Room amenity

Standard Room, 1 Double Bed (High Floor, Tateyama Mountain View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds (High Floor)

Room amenity

Premium Room, 2 Double Beds (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, Smoking

Room amenity

Premium Room, 1 Queen Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Double Beds, Mountain View

Room amenity

Premium Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (High Floor)

Room amenity

Standard Room, 1 Double Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Room amenity

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Toyama Castle View)

Room amenity

Suite, 1 Bedroom (Toyama Castle View)

  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Mountain View

Room amenity

Premium Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Smoking, Mountain View

Room amenity

Standard Room, 1 Double Bed, Smoking, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Room amenity

Premium Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking

Room amenity

Premium Room, Multiple Beds, Smoking

  • 32 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Smoking

Room amenity

Premium Room, 2 Double Beds, Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room (Upgraded)

Room amenity

Standard Room (Upgraded)

  • 20.0 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Room amenity

Premium Room, 1 Queen Bed (High Floor)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds (High Floor)

Room amenity

Premium Room, 2 Double Beds (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

ANA Crowne Plaza Toyama, an IHG Hotel

Hotel in Toyama with 2 restaurants and 24-hour front desk
This hotel features 2 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
ANA Crowne Plaza Toyama, an IHG Hotel offers 252 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Toyama, an IHG Hotel. During your stay, you're just a quick walk from Toyama Castle. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Toyama Castle and Toyama Municipal Folk Museum
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference space. The business-friendly ANA Crowne Plaza Toyama, an IHG Hotel also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toyama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
カフェ・イン・ザ・パーク – On-site buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,850 for adults and JPY 1,400 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ・イン・ザ・パーク

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9,149 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
A scheduled power outage will take place on January 9, 2025 from 1-3 AM. All facilities that use power, including lifts will not be available during this time.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2850 for adults and from JPY 1400 for children
  • Self-parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Toyama
Ana Toyama
Crowne Plaza Ana Hotel Toyama
Crowne Plaza Ana Toyama
Crowne Plaza Toyama
Toyama Ana
Toyama Ana Crowne Plaza
Crowne Plaza ANA Toyama Hotel

ANA Crowne Plaza Toyama, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 791 reviews" "
Rating 8 - Good. 295 out of 791 reviews" "
Rating 6 - Okay. 60 out of 791 reviews" "
Rating 4 - Poor. 23 out of 791 reviews" "
Rating 2 - Terrible. 22 out of 791 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay across from Toyama Castle and on the route of the cable car
Stayed 1 night in Aug 2024

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Kwok Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Toyama Castle.
Stayed 2 nights in May 2024

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Seokhoi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Qing Chang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is not a new property, the hotel still has a majestic and regal feel and is complimented by its excellent staff, service and ideal location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. We checked in our bags as we arrived early and they had already placed them in our room when we finally checked into the room. From the front desk to their bar, their customers service was top notch. They really made our stay in Toyama so easy.
Stayed 2 nights in Oct 2023

8/10 Good

Helena

Stayed 3 nights in Sep 2023

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay in this hotel frequently. The staff are excellent. The lobby area and restaurant are also excellent. The rooms are small as is typical for a Japanese hotel, but they need some updating. The rugs in the rooms are old and in this latest visit my rug had a patch.
Stayed 4 nights in May 2023

10/10 Excellent

Keiko, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. However, there are fewer dining options located close to the hotel. The staff are excellent.
Stayed 3 nights in Mar 2023

2/10 Terrible

AKIRA

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There were only smoking rooms and the smell was terrible.
Stayed 1 night in Mar 2023

10/10 Excellent

Chih-Hsien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very nice.
Stayed 3 nights in Jul 2022

4/10 Poor

Raymond

Disliked: Staff & service, property conditions & facilities, room comfort
There has to be better Toyama Hotels
No staff in port to help with luggage or car. Inside staff reluctant when asked to take luggage to room. HORRIBLE bed. Ancient tv. Staff unfamiliar with norms. Only the breakfast gains them any points.
Stayed 1 night in Apr 2022

10/10 Excellent

Antarqui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

John Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With our stay, it was nice and excellent, we enjoy our stay and looking forward to check in again
Stayed 2 nights in Dec 2021

8/10 Good

Momin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Rohini, stevensville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Friendly staff and nice buffet breakfast.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very unwelcoming. Hotel was extremely outdated, and had very little social distancing enforced. Room was extremely small with little to no amenities for the price!
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The service here is superb and attentive. The buffet breakfast as well as their dinner is not only value for money but of quality. Pretty near the train station and makes it pretty easy to visit the castle too
Stayed 2 nights in Dec 2019