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Kawaguchiya Kinosaki Riverside Hotel

3.5 star property

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Photo gallery for Kawaguchiya Kinosaki Riverside Hotel

Massages
Public bath
Massages
Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Jizo-yu Onsen
    ‪3 min walk‬
  • Kinosaki Mugiwarazaikudenshokan
    ‪8 min walk‬
  • Kinosaki Onsen Ropeway
    ‪15 min walk‬
  • Toyooka (TJH-Kounotori - Tajima)
    ‪27 min drive‬

Room options

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included) | In-room safe, iron/ironing board, free WiFi, bed sheets

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Free toiletries, slippers, bidet, towels

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

Superior Japanese Style Room (Onsen Pass Included), Non-smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Washitsu10 (Room Only, Onsen Pass Included)

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Room Only, Onsen Pass Included)

  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 8 Single Futons

View all photos for Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 2 Single Beds and 4 Single Sofa Beds

View all photos for Twin Room (Half Board, Onsen Pass Included) Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room (Room only, Onsen Pass Included) Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (Room only, Onsen Pass Included) Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Kawaguchiya Kinosaki Riverside Hotel

Ryokan with a full-service spa, a quick walk to Kinosaki Mugiwarazaikudenshokan
Along with a full-service spa, this ryokan has a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a garden, a front desk safe and a vending machine are on-site.
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open selected days.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Kawaguchiya Kinosaki Riverside Hotel. During your stay, you're just a quick walk from Jizo-yu Onsen. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe and a vending machine
  • On-site recreation includes hot springs
  • Within a 15-minute walk of Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway
  • Free local-area shuttle service
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Kawaguchiya Kinosaki Riverside Hotel, you'll find a full-service spa and hot springs. Kawaguchiya Kinosaki Riverside Hotel also features a vending machine, a garden, and shopping on site. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Toyooka ryokan.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free extended parking on site

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Kawaguchiya Kinosaki Riverside Hotel.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 114 reviews
Rating 8 - Good. 35 out of 114 reviews
Rating 6 - Okay. 5 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tian

Stayed 1 night in Nov 2024

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était une expérience inoubliable, un hôtel peu commun pour nous français. La chambre traditionnelle avec les tatamis et les futons étaient incroyables. Un dépaysement assuré ainsi qu'un service d'une très grande qualité. Je recommande à tous sans hésiter
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Stayed 1 night in Nov 2024

10/10 Excellent

Eric, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
This onsen resort was very unique place and we were impressed by the good thoughtful facilities and very typical Japanese hospitality that we enjoyed. The surrounding town is peaceful and elegant. We would like to go back there in near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Sechel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how much I enjoyed my stay here. The staff was so very attentive, helpful and friendly. The food was delicious and they took special care to ensure that my food allergies were noted, and they made alternative dishes for me. I would definitely recommend staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

maricel, san jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we reached the hotel, we were warmly greeted by the hotel staff. Everything was prepared for the stay and was explained. We were shown to our room and the hotel facilities. The staff were very helpful about everything. The dinner and breakfast that came with our stay was exceptional and delicious. The process was seamless and the experience was unforgetable
Stayed 1 night in Oct 2024

10/10 Excellent

Kimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very Nice, although a bit old, but it is properly mantained. Totally recommend the Ryokan breakfast, and I also recommend usinh the prívate Onsen at the hotel. All of the 7 pubñic Onsen come included with the hotel. Overall great place.
Stayed 1 night in Sep 2024

10/10 Excellent

Bec

The interior was completely unique - modern vintage done with an exceptional eye. Warm, welcoming, peaceful. Staff were lovely and the onsen there is fab.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from staff, overall a wonderful stay!
Stayed 2 nights in Jul 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is a bit old, but the service was very good and the staff are very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor.
Stayed 2 nights in Mar 2024

10/10 Excellent

nicholas, normal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy access. Rooms are dated but clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Mee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and view was very good and close to all onsen to walk was fun.
Stayed 1 night in Feb 2024

10/10 Excellent

Guanmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jian

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.
Stayed 1 night in Oct 2023

8/10 Good

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Die Unterkunft ist sehr günstig am Rande von Kinosaki gelegenen. Unser Zimmer war sehr groß mit verschiedenen Räumen und die Betten waren sehr bequem. Zudem wurden uns Yukata, Socken und Schuhe für die Dauer unseres Aufenthaltes zur Verfügung gestellt. Das Essen ist besonders hervorzuheben, was geschmacklich hervorragend und sehr abwechslungsreich war. Der Onsenbereich war für unseren Geschmack allerdings zu veraltet und wenig ansprechend. Das Personal war jedoch sehr freundlich und zuvorkommend. Kinosaki selbst ist wundervoll und es lohnt sich, durch den Ort zu schlendern und die öffentlichen Onsen zu besuchen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.
Stayed 1 night in Sep 2023

10/10 Excellent

Jomaru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍
Stayed 1 night in Jul 2023