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Onishiya Suishoen

3.0 star property

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January 2025
February 2025

Photo gallery for Onishiya Suishoen

Front of property – evening/night
Spa
Exterior
Spa
Interior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Kinosaki-cho Momoshima 1256, Toyooka, Hyogo, 669-6102
  • Kinosaki Mugiwarazaikudenshokan
    14 min walk
  • Kinosaki Onsen Ropeway
    2 min drive
  • Onsenji Temple
    2 min drive
  • Toyooka (TJH-Kounotori - Tajima)
    28 min drive

Room options

View all photos for Traditional Room

Traditional Room | In-room dining

Traditional Room

  • Sleeps 4
  • 4 Single Futons

Similar properties

Exterior

Kinosaki Onsen Ichidaya

Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (9)
The price is €323
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Kinosaki Onsen Ichidaya

About this property

Onishiya Suishoen

Toyooka ryokan in Kinosaki Onsen with free parking
Free newspapers, a garden and a front desk safe are available at this ryokan. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include free train station drop-off. Housekeeping is available on request.
Onishiya Suishoen offers 34 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers.

This Toyooka ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:30 AM to midnight. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Onishiya Suishoen. During your stay, you're just a quick walk from Jizo-yu Onsen. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a water dispenser
  • On-site recreation includes hot springs and bicycles to rent
  • Within a 15-minute walk of Jizo-yu Onsen and Satono-yu Onsen
  • Free train station pick-up and train station drop-off shuttle service
Onishiya Suishoen offers its guests hot springs. Public spaces have free WiFi. A train station pick-up shuttle and A train station drop-off shuttle are free. Onishiya Suishoen also features a garden, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Toyooka ryokan.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:30 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Dinners are available by reservation only and cannot be requested for same-day service.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property serves meals in the dining room. In-room dining is not available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Onishiya Suishoen.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Onishiya Suishoen Inn Toyooka
Onishiya Suishoen Inn
Onishiya Suishoen Toyooka
Onishiya Suishoen
Onishiya Suishoen Japan/Toyooka, Hyogo
Onishiya Suishoen Ryokan
Onishiya Suishoen Toyooka
Onishiya Suishoen Ryokan Toyooka

Onishiya Suishoen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 146 reviews" "
Rating 8 - Good. 22 out of 146 reviews" "
Rating 6 - Okay. 4 out of 146 reviews" "
Rating 4 - Poor. 2 out of 146 reviews" "
Rating 2 - Terrible. 0 out of 146 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Received an excellent service from Morimoto San. Thanks
Stayed 2 nights in Sep 2024

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay should be 5 stars if it was not because of the staff at the dining room there. She was always in a rush for no reason, did not show any interests in explaining the food for you and the worse part was when you asked her questions, she would turn her back and walked away from you while answering your questions— no interest in any interaction or conversation with the customers at all. The other staff, on the other hand, were really nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kar Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. The room was massive and was a good size for a family of 4. Although the hotel itself is more out of the way compared to a few others that are right near the other 7 onsens it makes up for it with the great service, free shuttle and their own lovely onsen. Although we got there earlier than our check in time and before they provided the shuttle into the main part they still offered us a lift to the ropeway which was helpful on a hot day. Their own onsen also had an outdoor bath and a cold one as well which was great. They had people that could speak mandarin and Cantonese which was useful for my parents. Everyone always had a smile on their face. I would definitely recommend this hotel and would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Atsushi, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what we expected for the onsen report hotel. Clean and nice, Great service, Shuttle bus to get to the Kinosaki onsen street. I can say it’s perfect to enjoy the traditional onsen place.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The town was very cute and clean. All staff and people in the town were very welcoming and friendly. The womens bath wasn’t busy and we had it to ourselves! Meals were excellent, we were all very full afterwards. PS, sorry for underwear man!
Stayed 1 night in Jul 2024

10/10 Excellent

Hania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the staff is amazing. So helpful, clean, accommodating, and polite. I can definitely see why it was sold out for most nights. Rooms are very clean w/ private full bath. The location is very convenient. When looking at the map it may seem like it’s off to the side, but literally everything is within a 10 minute walk even the beach is close. It’s safe and family oriented. The hotel is nicely updated including a nice large Koi pond in the center and the public baths are nice. Lastly, reserve the breakfast it’s an experience and you actually feel full after eating.. I extended from one night to two.. Definitely recommend. Enjoy
Stayed 1 night in Jul 2024

4/10 Poor

Wai Chin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended as not worth the price and racism
Pickup service at train station. Early check in and service is excellent. However the breakfast set is mostly pickled vegetables which is not worth the price. When I asked for coffee while in the dining room, I was asked to go to the coffee machine. After breakfast, I went to pick up a coffee at lobby. However I saw the same service staff was at the coffee machine to take coffee. Is this because I can drink tea, I have to go to take coffee myself and coffee is only served to westerners by service staff ???
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and caring. They were quick to help us when issues arise.
Stayed 1 night in Jul 2024

10/10 Excellent

Vijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and services. Shuttle to downtown is available on call.
Stayed 1 night in Jun 2024

10/10 Excellent

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an excellent time! The food, the staff , and location were wonderful! ! I highly recommend this place!
Stayed 3 nights in Jun 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very friendly. The Kaiseki meal is amazing.
Stayed 1 night in May 2024

10/10 Excellent

Cindy, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a wonderful experience at this Ryokan. Kaiseki dinner and breakfast was amazing! Staff was excellent!
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Onsen, wish we had time to stay longer!
Stayed 1 night in Apr 2024

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay provided us with a very authentic traditional experience, from the bedding to the food. The staff were very kind to alter our evening and morning meal to accommodate a no fish diet. At this time the contact with the staff is rushed due a need to keep staff safe from respiratory infections. They were all very kind and the shuttle is much appreciated.
Stayed 1 night in May 2024

10/10 Excellent

gretchen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Ryokan in Kinosaki. We opted for the "Kaiseki" food option which was part of the room rate. What we got for 4 meals (2 dinners/2 breakfasts) was unbelievable!!! Delicious and fresh. Onsen was great, hardly anyone in it during our stay. Staff was very attentive and ofcourse polite. Top notcn
Stayed 2 nights in Apr 2024

10/10 Excellent

Jae, Mount Colah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well managed and the staff are very friendly. If I visit Kinosaki again, I would really like to stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Brynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this stay in Kinosaki. I was an American female solo traveler and felt very safe and the staff was always so willing to be accommodating and helpful. I had an early flight on my way out and they started the transfer service early for me. Make sure give them a call ahead of time and they’re happy to pick you up from the station so you don’t have to walk with bags through a small construction area. I would love to come back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ming Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff namely Joe is very kind & helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

SIEW CHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were smiles all the time. Food was great - both dinner and breakfast. Onsen was fine as it was not as crowded and noisy as in the other free Onsen places. Shuttle bus was ready to drive us to and from the town centre (at specific period in a day). Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Jansine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew you had free access to all the other onsens in the area, I would’ve gotten to the hotel earlier. Dinner and breakfast was AMAZING and the Onsen was everything I needed!
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2024