4/10 Poor
Naomi S.
5 Dec 2024
Liked: Cleanliness
Great, except no heat - dress warm!
We arrived on the first night (late at night) and discovered later that evening that the heat was out in one of the units. Unfortunately due to the late hour we were unable to have the situation rectified that evening. It was about 20 degrees outside, and due to the condo sitting with no heat it was inhabitable for the night. The other part of our group was not able to come up that evening due to the situation leaving them nowhere to sleep. The rental company sent someone out first thing the next AM, which fixed the issue, which was great.
However, on Friday evening, when we returned late in the evening, the heat was then out at the other unit. Again, they sent someone out first thing in the morning and corrected the issue When reaching out to the owners (3 times via email) we have yet to receive a response or resolution for a rental that we were unable to use/sleep in due to having no heat in 20 degree weather, which is unacceptable. Other than that unit was in nice condition and great location, just don't recommend going when it is cold out, in case you have a similar experience!
Naomi S.
Stayed 4 nights in Nov 2024