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Tru By Hilton Traverse City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Traverse City

Lobby
Lobby
Exterior
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Business centre

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3572 N US31 S, Traverse City, MI, 49684
  • Great Wolf Lodge Water Park
    3 min walk
  • Grand Traverse Mall
    3 min drive
  • Village at Grand Traverse Commons
    4 min drive
  • Traverse City, MI (TVC-Cherry Capital)
    12 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Grand Beach Resort Hotel
On private beach
Pool
Hot tub
Breakfast included
4.6 out of 5, Wonderful, (1891)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Grand Beach Resort Hotel

About this property

Tru By Hilton Traverse City

Hotel in Traverse City with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Weekly housekeeping is available.
Tru By Hilton Traverse City offers 90 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Traverse City. During your stay, you're just a quick walk from Great Wolf Lodge Water Park. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Great Wolf Lodge Water Park and a 3-minute drive from Hippie Tree
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Traverse City. Free self parking is available.

This Traverse City hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's HIlton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival. Guests are required to download the property's HIlton Honors mobile app before check-in.

Property is also known as

Tru By Hilton Traverse City Hotel
Tru By Hilton Traverse City Traverse City
Tru By Hilton Traverse City Hotel Traverse City

Tru By Hilton Traverse City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 180 reviews" "
Rating 8 - Good. 32 out of 180 reviews" "
Rating 6 - Okay. 6 out of 180 reviews" "
Rating 4 - Poor. 1 out of 180 reviews" "
Rating 2 - Terrible. 1 out of 180 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like that dogs were allowed because I saw urine in the elevators a couple of times
Stayed 6 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel outside Traverse City. The area seems to be under development.
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great, newer hotel. Friendly staff and excellent accommodations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Martha

Stayed 1 night in Jul 2024

8/10 Good

mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast 👎
The hotel was very clean and comfortable. Breakfast was the issue. The hotel was very busy. They were running out of breakfast items 45 minutes before breakfast was done. The staff kept saying they would replenish items but did not and were actually laughing about it. For the amount of money spent for the room, this wasn’t acceptable.
Stayed 1 night in Jul 2024

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
King room was nice but small No place to hang a dress One office was only seating Small odd side table
Stayed 2 nights in Jul 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good practical hotel in a nice part of the city
Stayed 1 night in Jul 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Room and building were clean and attractive. The air handler in the room was “horrible”. It could not be shut off and made loud noise all night. The desk staff told me they couldn’t be shut off and apologized. Still very noisy for a very new property.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, great hotel, great stay
Very friendly and helpful staff! The hotel was very clean, smelled great, and offered good amenities like the comfortable lounge/seating areas and patio area, foosball table, coffee station, and gym. The room was super cozy and traveler friendly. Only things I would say is there is no microwave in the room, you have to go down to the lobby, and the website mentioned a shuttle but they do not have a an airport shuttle. Public transportation in Traverse City is horrible so I had Lyft stand me up, Uber wouldn’t even accept, and the taxi service is like $25+ to go anywhere… almost missed my flight if it wasn’t for a nice couple who offered to take me to the airport. Which is a convenient 3.1 miles away.
Stayed 1 night in Jun 2024

10/10 Excellent

Viengnapha

Liked: Property conditions & facilities, room comfort
Asked for the room to get cleaned and serviced. It got cleaned, but kept the old sheets and comforter on. Got new towels & that was all.
Stayed 3 nights in May 2024

10/10 Excellent

Bradley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel and dog friendly! We enjoyed our stay here.
Stayed 1 night in May 2024

8/10 Good

WAYNE

Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with family
It was a really nice place. A little noise from upper floor and some staff seemed crabby but being able to have my dog be able to stay with me was the great. It’s really clean and great shower.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with group
Great stay over, but hotel overcharged us. I booked two rooms and they charged us for 3. Asked for refund and was told 3-5 days. Did not receive credit on bill after 7 days and called again. I was told by front desk in Traverse City. ( Hanna or Anna ) she talked very fast it would be 4-10 days for refund. Dissatisfied with speed of their mistake and my credit of $166.47.
Stayed 1 night in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continent to area shopping and Keystone Siccer complex
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great customer service, clean, accommodating
Stayed 1 night in May 2024

10/10 Excellent

STEPHEN, TRAVERSE CITY

Liked: Staff & service, amenities, property conditions & facilities
New property, very clean. Excellent!
Stayed 2 nights in May 2024