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Best Western Plus Hotel Schwarzwald Residenz

3.0 star property

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Photo gallery for Best Western Plus Hotel Schwarzwald Residenz

Hiking
Exterior
Exterior
Indoor pool
Food and drink

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Bgm. De-Pellegrini-Strasse 20, Triberg im Schwarzwald, BW, 78098
  • World's Largest Cuckoo Clock
    ‪6 min walk‬
  • House of 1000 Clocks
    ‪8 min walk‬
  • Triberg Waterfall
    ‪14 min walk‬

Room options

View all photos for Standard Apartment, Multiple Beds (with Sofabed)

Standard Apartment, Multiple Beds (with Sofabed) | 10 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Apartment, Multiple Beds (with Sofabed)

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Comfort Room, 1 Double Bed (Quiet Location) | 10 bedrooms, premium bedding, down duvets, pillow-top beds

Comfort Room, 1 Double Bed (Quiet Location)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (with Sofabed)

Family Room, 1 Double Bed with Sofa bed (with Sofabed) | 10 bedrooms, premium bedding, down duvets, pillow-top beds

Family Room, 1 Double Bed with Sofa bed (with Sofabed)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Hotel Schwarzwald Residenz

Family-friendly hotel with 3 restaurants and sauna
3 restaurants, a bar/lounge and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, self parking and a computer station.
Best Western Plus Hotel Schwarzwald Residenz offers 41 accommodations with a safe and free newspapers. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel Schwarzwald Residenz. During your stay, you're just a quick walk from Southern Black Forest Nature Park. Features include free WiFi in public areas, plus 3 restaurants and 2 coffee shops/cafes. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes a sauna, hiking/biking trails and a playground
  • Steps from Southern Black Forest Nature Park and 14 minutes on foot from Triberg Waterfall
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at the family-friendly Best Western Plus Hotel Schwarzwald Residenz. For a fee, parking is available.

This 3-star Triberg im Schwarzwald hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Best Western Plus Hotel Schwarzwald Residenz has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 6 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Hiking/biking trails
  • Library
  • Playground
  • Sauna
  • Ski passes
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Full-service spa
  • Sauna
The following facilities are closed on Saturday:
  • Full-service spa
  • Sauna

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6.00 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 2.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Self-parking fee: EUR 6.00 per night
  • Pet fee: EUR 6.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Plus Schwarzwald
Best Western Plus Schwarzwald Residenz Triberg im Schwarzwald
Best Western Schwarzwald
Best Western Schwarzwald Residenz
Schwarzwald Plus
Schwarzwald Residenz
Best Western Plus Hotel Schwarzwald Residenz
Best Western Plus Schwarzwald Residenz
Best Plus Schwarzwald Residenz
Best Western Plus Hotel Schwarzwald Residenz Hotel

Best Western Plus Hotel Schwarzwald Residenz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 336 reviews
Rating 8 - Good. 115 out of 336 reviews
Rating 6 - Okay. 24 out of 336 reviews
Rating 4 - Poor. 4 out of 336 reviews
Rating 2 - Terrible. 2 out of 336 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful, spacious, and clean. The staff are just amazing. So sweet, friendly, and helpful. They lay out quite a spread for breakfast amd have excellent meal choices for dinner as well. Great food and service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Minuteman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people. Very comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Location is not great. Clean. Nice bathroom. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra mile
Staff went the extra mile and very helpful. Lovely room with a beautiful view. The restaurant was pleasant with nice food.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Stayed 1 night in Nov 2024

8/10 Good

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly place, great rooms.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The curtains didn't meet in the middle. Wasn't offered garage parking
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The staff and hotel were absolutely wonderful! I cannot say enough wonderful things about the gentleman that went above and beyond for us! We had booked the hotel last minute and he was so accommodating from the very beginning!! His kindness will never be forgotten. The rooms were beautiful and clean and so spacious! We would stay there again in a heartbeat.
Stayed 1 night in Oct 2024

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place, clean, sauna , great view, friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute and very specious
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Black Forest base
Really good base for Triberg and trip on the Black Forest Railway. Glad we stayed two nights and not just one as hotel and staff great. Parking in garage. Good if basic food in restaurant saved the steep walk back into town. Lots of guests in hotel in evening. Indoor pool looked good.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George helped us with check-in quickly and gave us the tips how to get around better.
Stayed 1 night in Sep 2024

10/10 Excellent

Vishal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest card was really helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
While the property is a bit dated, it is located about a 10 min. walk from the heart of the town with all the shopping, museums, food and hiking. The room came with a nice large patio overlooking the town. The hotel lacks air condition, but we did obtain a fan from the hotel staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Molly, APO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Plus Hotel Schwarzwald Residenz is a lovely hotel. It has a beautiful view of the Schwarzwald/Black Forest. The hotel staff were friendly, helpful and accommodating. The hotel has onsite parking for a small fee of €6 a day or street parking is an option space available for free. The breakfast the hotel provided was exceptional with many different options from bacon & eggs to typical European breakfast items of meats, cheeses, Brötchen etc. There is no air conditioning, which was the only downside, but we were able to acquire a fan from the hotel. Would definitely recommend this hotel and would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Kee G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ankit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Ankit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Nagendra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Joselin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Forrest is beautiful
Loved the scenery and hike to Triberg Waterfall. Loved the drive trough the black forrest
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
The location was good and rooms were clean. However we were very disappointed by the unfriendly behaviour. The hotel staffs didn't show any kind of pleasant-ness. Breakfast timing given was 7:30am to 10:00am, but by 9:00am eggs and sausages were finished and couldn’t be refilled. When I mentioned this to the receptionist she was in disbelief as if we were lying. On a hot day they were not even kind enough to let us a take the water bottle which was given to us in the room. Surely the bottle of water was included in the hefty room price. Overall this behaviour left a bitter taste in Black Forest.
Stayed 4 nights in Jul 2024

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Noor

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel run by a family. We booked the large family room. The water pressure in the shower is excellent. There is no air conditioning so the hotel provided us a fan and it was fine. There is no mini fridge and it is year 2024...so the hotel should update those amenities. It would have been very convenient if there was a fridge to store our food we buy from the town. The hotel is near Triberg waterfalls and the bird park and it is walkable distance. Bring good walking shoes and exercise clothes because you will walk a lot in Triberg. It was really beautiful and fun. Only negative thing about the hotel in my opinion is the breakfast and restaurant. The breakfast is from 6:45am to 10:00. We went for breakfast at 9:00 and they don't replenish the fruit. So at 9:00 when we go for breakfast there were only 2 apples left for fruit. The next day only 2 nectarines left for fruit. They should replenish fruit for all guests: not only the guests who come downstairs to eat early breakfast. Besides the fruit situation, there is enough bread rolls, cereal, yogurt, eggs and meat for everybody. The hotel restaurant food is shockingly bad. Our first night we ordered the chicken breast dish. It was amateurish. There was very little flavour...it was covered in cheese and some tomatoes. I am not expecting fine dining but I expect a bit more sophistication from the Best Western brand. The chicken was not cooked fresh. It tasted old. Not worth the €22. But overall the hotel is positive.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary, Delafield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the rooms. Friendly staff and note that some rooms require use of stairs to access (for those of us with large suitcases). Rooms are very modern, clean and our family room was quite spacious. Pool and sauna were very nice. Only 15 min walk to any site. Restaurant on site for convenience. Great choice for stay in the area.
Stayed 1 night in Jun 2024