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4.4 out of 5

"Lovely staff. Decor very dated. Bed comfortable. Room small. Bathroom ok. Breakfast amazing. Dinner was ok, but buffet style, although nice to have th ... " More

By a verified traveller on Sat 25 Jan 2020

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Standard Room, 1 Double Bed (Includes a light evening meal)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds (Includes a light evening meal)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Moderate Room, 1 Double Bed (Includes a light evening meal)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Clarion Collection Hotel Aurora's great location gets high marks from our customers. During your stay, you're just a quick walk from Art Museum of Northern Norway. Free breakfast, free WiFi in public areas and a restaurant are available.

  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Art Museum of Northern Norway and Nordnorsk Kunstmuseum
  • Pets welcome for a fee

Clarion Collection Hotel Aurora ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clarion Collection Hotel Aurora

Everyone (15) Couples (6)
5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by RB

Thanks for staying with us. We appreciate your nice feedback! Wish you a lovely Sunday

4 out of 5
Lovely staff. Decor very dated. Bed comfortable. Room small. Bathroom ok. Breakfast amazing. Dinner was ok, but buffet style, although nice to have the option, as eating out every night would break the bank. Fresh waffles and hot drinks in the afternoons a great idea for when you get back from a day tour. Open air jacuzi a great amenity to have, with air freezing but water boiling. Room cleaning not the best. Overall ok, considering the price with meals compared to other hotels in Tromso. Would probably try their sister With hotel across the road next time as looks newer and nicer.

Posted by on 25 Jan 2020

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Comment from Hotel Management

25 Jan 2020 by RB

Hi and thanks for staying with us Appreciate your feedback Will for sure bring your word to the housekeeping department, cleaning most important for all our guests. Wish you a lovely weekend and welcome back next time

5 out of 5
excellent location very clean staff very friendly food good

Posted by on 9 Feb 2019

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Comment from Hotel Management

22 Feb 2019 by Roger

Thanks for your feedback

5 out of 5
Pros: Tromso is very expensive to dine out, so a complimentary evening meal was a very welcome bonus. Salads, soup and rolls plus a main course.
Cons: Tea and coffee facilities in rooms
Location: Close to harbour, bridge across to mainland and cable car. Convenient walking distance to museums and local shops.
Very conveniently located to harbour for Northern Lights experience.

Posted by , from Staffordshire, UK on 26 Feb 2018

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4 out of 5

Northern Lights outside hotel

Pros: Northern lights right outside + breakfast!
Cons: More amenities to be provided in the hotel?
Location: Great location, just outside is the bus 42 from the airport and close to shopping street/ other hotels for pick-up.
We managed to see the Northern lights outside the hotel! It was fantastic. - Breakfast selection was great - Hotel rooms are very basic, no tissue paper, no toothbrushes, no slippers etc. But beds were comfortable and good enough for a short stay - Light evening meal only has one main and soup which changes up, the salads stay the same. Mains were pretty alright. Nothing fancy. - Afternoon tea was the waffles, with only 1 waffle machine. Good to try once. - Jacuzzi and sauna were alright!

Posted by , from UK on 29 Jan 2018

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5 out of 5
Mukava ja siisti hotelli. Ystävällinen henkilökunta. Majoitukseen kuului aamupala, fika (kahvi/tee ja porkkanakakku) sekä illallinen. Hotellissa on kuntohuone, sauna ja jakuzzi. Kuntohuoneessa saa tehtyä pienet treenit. Sauna oli ihana. Jakuzzia emme käyttäneet. Hotellin autoparkki kannattaa varata ajoissa.

Posted by on 4 Jul 2024

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Comment from Hotel Management

9 Jul 2024 by Strawberry Aurora reception

We are thrilled that you had such a wonderful stay with us.We thank you for your kind feedback and hope we will see you again.

4 out of 5
:)

Posted by on 24 Mar 2024

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Comment from Hotel Management

26 Apr 2024 by Front Desk

Hello,Thank you so much for the nice review. Hope you are well and welcome back at any time. Best regards,

5 out of 5
Hintaan kuului aamupala, välipala ja päivällinen, mikä oli todella hyvä varsinkin, kun ympärillä olevien kahviloiden ja ravintoloiden hintataso oli melko kallis.

Posted by on 22 Nov 2023

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Comment from Hotel Management

23 Nov 2023 by Lars, front desk

Hello,Thank you so much for the nice review. Hope you are well and welcome back at any time. Best regards,Strawberry Aurora reception.

5 out of 5

Posted by on 12 Feb 2023

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5 out of 5
tolles Nachtessen (Salate, Suppe und Hauptgang) inklusive!

Posted by on 27 Jun 2022

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Comment from Hotel Management

7 Jul 2022 by Dennis

Thank you for your warm feedback! We are glad you enjoyed your stay and the facilities we offer, and hope to see you back soon! Have a great summer!

About the Clarion Collection Hotel Aurora

Location Sjøgata 19-21, Tromsø, 9291

Property Features

Clarion Collection Hotel Aurora offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served on weekdays. Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. The business-friendly Clarion Collection Hotel Aurora also features multilingual staff, a garden, and coffee/tea in common area. Parking is available for a fee. This 3.5-star Tromsø hotel is smoke free.

  • 121 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Clarion Collection Hotel Aurora offers 121 accommodations with a hairdryer. LCD televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested.

  • LCD television
  • Digital channels
  • Bath or shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.

Restaurant Aurora – This buffet restaurant serves breakfast, dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NOK 300.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Pet Policy

  • Pets: NOK 250 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 9
  • LGBTQ friendly
  • Children stay free
  • Number of children who can stay free - 3
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Bryggen
  • Clarion Bryggen Tromso
  • Clarion Hotel Bryggen
  • Clarion Hotel Bryggen Tromso
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora
  • Clarion Collection Aurora Tromso
  • Clarion Collection Aurora
  • Clarion Tromso
  • Tromsø Clarion

You should know

  • Up to 3 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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