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Thon Hotel Polar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thon Hotel Polar

Business Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk
Business centre
Front of property
Reception
Business Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Restaurant
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Grønnegata 45, Tromsø, 9008
  • Tromso Cathedral
    3 min walk
  • Art Museum of Northern Norway
    3 min walk
  • Mack Brewery
    4 min walk
  • Tromsø (TOS-Langnes)
    9 min drive

Room options

Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Single Room, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Room, Non Smoking

Business Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Business Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Superior Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds, Non Smoking (Standard)

Family Room, 2 Double Beds, Non Smoking (Standard) | Premium bedding, pillow-top beds, minibar, desk

Family Room, 2 Double Beds, Non Smoking (Standard)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Twin Room, 1 Double Bed

Basic Twin Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, desk

Basic Twin Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Thon Hotel Polar

Hotel with free breakfast, near Tromso Lapland
Along with a restaurant, this smoke-free hotel has a health club and a conference centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Thon Hotel Polar offers 131 accommodations with minibars and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
The free breakfast at Thon Hotel Polar gets high marks from our customers. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Tromso Cathedral and 3 minutes on foot from Art Museum of Northern Norway
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A health club, a vending machine, and concierge services are also featured at the business-friendly Thon Hotel Polar.

This Tromsø hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NOK 290 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Egon Restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 290 per day
  • Pet deposit: NOK 400 per stay
  • Pet fee: NOK 400 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø

Thon Hotel Polar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 832 reviews" "
Rating 8 - Good. 339 out of 832 reviews" "
Rating 6 - Okay. 84 out of 832 reviews" "
Rating 4 - Poor. 16 out of 832 reviews" "
Rating 2 - Terrible. 6 out of 832 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leon, Snoqualmie

Liked: Amenities, property conditions & facilities
Loved the decor. I was originally put in a room with windows that could not be opened but was moved to an alternate room after talking to receptionist.
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location, walking distance to public transit, restaurants, shopping, grocery stores and museums. Helpful staff. Marvin at reception and Alina in the restaurant at breakfast particularly friendly and welcoming. Good sized room ( paid for a larger one), clean linen and towels, comfortable bed, warm duvet. Bathroom a good size, surprising for our experience in Scandinavia. Lots of storage. Breakfast has a wide variety of foods, including smoked salmon. Bread was really, really good. Lots of fruits. Great stay overall. Tromso is an interesting city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anna

Stayed 3 nights in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY IMPECCABLE. DON'T HESITATE - JUST BOOK!
From the moment I walked in the door, this hotel surprised and amazed me. The hotel smelt so lovely as soon as I walked in the door. New recruit Martyn was smiling behind the counter when I arrived and went way over and above to give me so much information about the hotel and the surrounding area. He looked absolutely dashing and obviously takes a lot of pride in his uniform and his position with this hotel. A true professional who was kind, courteous and obliging. Not sure how old the hotel is but it looks almost brand new. Rooms were absolutely spotless and incredibly comfortable and well appointed with lovely attention to detail. My bathroom was incredibly large with a very generous sized shower recess - it even had a heated floor! The bed was incredibly comfortable and tea/coffee facilities were in the room as well as a fridge. The hotel is in an excellent, quiet and safe location right in the heart of Tromsø. On the ground floor, there is a guest lounge room with a free coffee machine complete with coffee pods of many varieties. There are also games to play. Breakfast was absolutely amazing with so much to choose from. My only regret was not staying longer. This is by far one of the absolute best hotels I have ever stayed in and I highly recommend it without hesitation. You'll love it!
Stayed 1 night in May 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. The location was super convenient. The room was very nice. The breakfast buffet was amazing!! Our only issue was that the room was not always restocked with cups and such. And there was a couple days that we didn't have the cleaning crew didn't come in and do the whole turnover. But, overall the hotel was clean and we would stay there again!
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Spent a nice day transitting through Tromsø. It’s a lovely city.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Easy check in and out. Facilities were amazing! The hotel was in close proximity to most every point of tour meeting point.
Stayed 3 nights in Mar 2024

8/10 Good

Harry

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We had such a great 6 night stay here and the staff was fantastic. The breakfast was amazing every day. The room was very comfortable. They secured a taxi for us ahead of our airport departure even tho our last 3 nights were at a VRBO. Close to everything you need and in the city center.
Stayed 6 nights in Mar 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice large room with space to put our clothes. It was nice to have a safe. The large light by the door was not working when we arrived on the Saturday afternoon so I reported it to reception. The room was obviously not checked properly beforehand to check everything was working and correct. On the Monday we had the do not disturb sign on the door as was not well. Tuesday maintenance said they had fixed it but it still was not working. I was not sure why maintenance lied about fixing the light when they didn’t. Wednesday it was fixed but only went on if the light by the bed was switched on. We put the towels in the correct place on Tuesday to be changed and they never got replaced so I had to ask reception to change them. Thursday a pillowcase was left on the settee and no clean one put on the pillow that was left on the floor. The bathroom was set at 30 degrees which was very uncomfortable. The only place to plug the kettle in was either crawling on the floor to the plug under the table or balancing the kettle on the round pouffe by the bed. A health and safety hazard. I had to ask for more hangers as there were only 7. We were there for a week. The road noise was very loud 24/7 as the windows do not lessen any noise plus the cars have the winter tyres on which are louder anyway. Had to wear ear plugs but still got woken up every night by the noise. The buffet breakfast was very nice.
Stayed 7 nights in Feb 2024

6/10 Okay

HEJIAN

Stayed 2 nights in Feb 2024

8/10 Good

diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast - wide variety and good quality
Stayed 4 nights in Feb 2024

10/10 Excellent

Aviv

Liked: Staff & service, property conditions & facilities, room comfort
Excelent location. Very good breakfast. Very good service. Our room was quite dirty. Problem fixed after we reported it.
Stayed 5 nights in Feb 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Didn't accommodate special requests, overalljustok
We ask for a room with a view as it was our daughter's 1st bday. We've got a room on the 2nd floor even though there are 6 which is a shame. There were lots of hair left in the shower floor but otherwise room was clean. It's a bit dated, clearly a cheaper Tromso hotel. We stayed in thor svolvaer before thor Tromso and had much better experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elisa Matilde

Stayed 3 nights in Feb 2024

10/10 Excellent

Enrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. It's located in the very centre of city and close to everything you would see. The staff is great, the rooms are confortables and the breakfast is rich and high quality. Highly recommended.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a great place to stay as they have great breakfast every morning a very friendly staff. Everything is walkable no need for transportation.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The breakfast was great. And the location was perfect, bang in the centre of everything. The rooms are small and we only had a tiny window. As far as prices go in tromso it wasnt too bad. It is definitely worthwhile getting somewhere that has breakfast included as it is so expensive to eat out.
Stayed 2 nights in Feb 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy beds . Enjoyed our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast, perfect location in the city center, heated sidewalk tin front of hotel to melt snow & not form ice.
Stayed 1 night in Feb 2024

10/10 Excellent

Jon-Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the reception area were excellent. Very helpful and knowledgeable.
Stayed 4 nights in Jan 2024

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Stayed 1 night in Jan 2024