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Best Western Premier Hotel de la Poste & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Hotel de la Poste & Spa

Exterior
Exterior
Lobby
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Centre de Congrès de l’Aube
    3 min walk
  • Ruelle des Chats
    4 min walk
  • Marché Des Halles
    5 min walk
  • Troyes (QYR-Barberey)
    13 min drive

Room options

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Pour 1 personne)

Standard Room, Non Smoking (Pour 1 personne) | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, Non Smoking (Pour 1 personne)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Bathtub

Family Suite, Multiple Beds, Bathtub | Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite, Multiple Beds, Bathtub

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request) | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Queen Bed (Twin bed on request)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub

Suite, 1 King Bed, Bathtub | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Bathtub

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Premier Hotel de la Poste & Spa

Eco-certified Troyes hotel in Old Town Troyes with a full-service spa
A full-service spa, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms and conference space.
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Best Western Premier Hotel de la Poste & Spa, you're just a quick walk from Centre de Congrès de l’Aube. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, body scrubs or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna
  • Steps from Centre de Congrès de l’Aube and Basilique St-Urbain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Hotel de la Poste & Spa offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Best Western Premier Hotel de la Poste & Spa. For a fee, parking is available.

This 4-star Troyes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Bar – On-site bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 9 for children
  • A bar/lounge

Restaurants on site

  • Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 9.00 for children
  • Self-parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 492 out of 751 reviews" "
Rating 8 - Good. 220 out of 751 reviews" "
Rating 6 - Okay. 26 out of 751 reviews" "
Rating 4 - Poor. 8 out of 751 reviews" "
Rating 2 - Terrible. 5 out of 751 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great location. Really friendly reception staff. Especially the night receptionist Sebastian. Made us feel very welcome.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Crawford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot in the middle of the old city. Parking nearby at a very reasonable rate...
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy and safe parking in a garage staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Easy to walk everywhere. Lovely friendly staff. Aircon in room. Comfy bed.
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Stayed 3 nights in Jul 2024

10/10 Excellent

David H

Travelled with family
Liked: Staff & service
Great service
Great service by front desk staff. Special mention of Daniel who went way beyond duty to help us with an issue. Can't thank him enough.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel. A good Best Western hotel
Stayed 1 night in May 2024

6/10 Okay

Christian

Did the job
Well located in Troyes but fundamentally a Best Western at the end of the day. Fine for a night.
Stayed 1 night in May 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same hotel next time!
Great hotel in the center of the city. Close access to all shops (detrimental for the wallet...) and good restaurants. The old city is amazing. It's like York (in UK) on steroids! Will definitely come back here.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable rooms with really nice bathrooms (especially the shower). Staff was very friendly and helpful, and we loved the little bar. A great location for exploring Troyes. It was easy to park on the street in front of the hotel to check in, then we were given a helpful map to the hotel’s private parking garage (not far, but would be confusing to find without the map).

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Poste is wonderfully situated. It’s easy to miss as you approach. All the team we met were friendly and efficient. Our room was very nice. The hotel is well situated for exploring the main sites in Troyes. I expect we will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in cental old town Troyes
Great hotel in a great location. Very very welcoming and helpful staff. Bed was so comfy and good size bathroom with lots of space to put ladies pots and potions. Nice bar. Parking is a short walk away but convenient and good size indoor secure spaces. We will definitely stay again if we come back to Troyes.
Stayed 1 night in Jan 2024

10/10 Excellent

Chiara

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
The hotel is lovely and the staff went above and beyond to make our stay comfortable. We travelled with a pet and they left water and treats in the room for him. They had dedicated delicate toiletries for my child. The room was extremely comfortable with little thoughtful touches that made the experience that much better. Staff is kind and professional. The hotel sits right across a very charming bakery and it’s a stone’s throw from the main square. Just perfectly located for those that want to enjoy restaurants and cafés and still remain comfortably close to their hotel. A delightful stay in the family room for us.
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
An overnight stay. Very comfortable & easy parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay right in the center of Troyes. Easy walk to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Wonderful Hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Absolutely amazing stay with the Best Western. Fantastic location, wonderful welcoming staff. The room was excellent and comfortable, and very quiet. Will absolutely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel in the middle of town. Access is easier if you approach from the north along Rue de la République. I would recommend to my friends.
Stayed 1 night in Jun 2023

4/10 Poor

Andy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location - just make sure the air con works!
Loved the location and decor of the hotel and everything was looking great until we found out that the air conditioning wasn't working. After asking why the room was so hot, the evening staff informed us that there as a hotel wide issue with it and they would provide a couple of fans (the temperature was around 30 degrees! Once two fans had been produced (we had to phone for the second one as our son was in his own part of the suite) sleeping became just about possible. The staff the next morning, however, tried to make out that the air conditioning wasn't faulty in our room at all, despite what his colleagues had told us. After a few shoulder shrugs and agreeing to the fact that the room was very hot, we were finally offered a partial refund on the room. A real shame, as the hotel seems great apart from the air conditioning!
Stayed 1 night in Jun 2023