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Kilaguni Serena Safari Lodge

4.0 star property

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Photo gallery for Kilaguni Serena Safari Lodge

Bar (on property)
In-room safe, desk, laptop workspace, rollaway beds
Lounge
Point of interest
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Tsavo West National Park, P.O. Box 48690, Tsavo
  • Chyulu Gate
    ‪13 min drive‬
  • Shetani Lava Flow
    ‪20 min drive‬
  • Tsavo West National Park
    ‪48 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, rollaway beds

Deluxe Double or Twin Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, rollaway beds

Standard Double or Twin Room

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Kilaguni Serena Safari Lodge

Colonial hotel with free breakfast and spa services
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and a children's pool are on-site.
Kilaguni Serena Safari Lodge offers 56 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
During your stay at Kilaguni Serena Safari Lodge, you'll be close to Chyulu Gate. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes hiking/biking trails, a playground and bicycles to rent
  • 4.1 mi (6.6 km) from Chyulu Gate and 7 mi (11.3 km) from Mzima Springs
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Kilaguni Serena Safari Lodge offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 2 meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Kilaguni Serena Safari Lodge. An airport shuttle (available on request), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Tsavo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Kilaguni Serena Safari Lodge has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 2:00 PM on request
  • Train station pick-up shuttle (surcharge) from noon to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a national park
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: 75 per cent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 11:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kilaguni Serena Safari Lodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 160.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: USD 52 per person, per night

We've listed all charges provided to us by the property.

This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: 75 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kilaguni Serena Safari Lodge offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - 11:00 AM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7997

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kilaguni Serena
Kilaguni Serena Lodge
Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Taveta
Kilaguni Serena Safari Taveta
Serena Kilaguni
Kilaguni Serena Safari Lodge
Kilaguni Serena Safari Lodge Tsavo
Kilaguni Serena Safari Tsavo
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Hotel Tsavo National Park West
Kilaguni Serena Safari Tsavo
Kilaguni Serena Safari Lodge Hotel
Kilaguni Serena Safari Lodge Tsavo
Kilaguni Serena Safari Lodge Hotel Tsavo

Kilaguni Serena Safari Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tsavo West
Fantastic property and a great view.
Stayed 1 night in Jul 2024

4/10 Poor

Jeneby

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Lodge
Incredible safari lodge with a water hole out back to attract animals. Beautiful rooms, a gorgeous restaurant and bar area, top notch service and food, and plenty of history to boot. They even washed my car for me overnight!
Stayed 1 night in Jan 2024

10/10 Excellent

Ashok

Stayed 1 night in Sep 2023

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tsavo West slice of heaven
The stay was incredible! As you walk into the reception area you will be shocked by the view. The eating area is an open air area that has the most incredible view and is situated around the watering hole so that you can watch the animals approach as you eat. The service was incredible and the food amazing. The rooms were nice as well. The only issue with the room is that the fan is not above the bed and the nights were HOT. This, sadly is the issue I could find with the place. It was the most amazing place, but I found it hard to sleep while so hot.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful location in the park, deluscious food and friendly staff
Stayed 1 night in Jan 2020

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and beutiful place
Awesome stay! We loved everything - the food, service, rooms, pool. I wished we booked more than one night. It seems pricey, but you get value for your money.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous lodge, 5 star plus too many great things to mention
Stayed 2 nights in Sep 2019

10/10 Excellent

FATHIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The hotel was amazing. Staff really friendly. Very clean and well maintained. Location is superb too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
Incredible place - can’t wait to go back.
Stayed 1 night in Jun 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place!
What an incredible place! The hotel was amazing, the staff superb and the views...wow! We went on some great game drives. I highly recommend the sundowner drive. We had Anthony as our guide, and he was amazing! Food provided was very tasty with lots of options available.
Stayed 2 nights in Jun 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and Affordable Safari Lodge In Kenya
What took my breath away were the two watering holes directly behind the Kilaguni Serena Safari Lodge. I was able to see animals drinking at the watering holes from the patio of my room. Herds of elephants, giraffes, Buffalo, hyena and many more drink from the watering holes at all hours of the day. There are lights for night time viewing. You can also see the animals at watering holes from the open air restaurant while you dine. The cuisine is buffet style and delicious! Meals were included in the price of the room. The game drives were in the morning, and in the evening, and very reasonably priced. But what made this visit something I will never forget are the people who work there. Everyone was patient, kind, sincere, happy and warm. They really made me feel at home. Thanks!
Stayed 4 nights in Jun 2019

8/10 Good

Samela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stay in Kenya
Great place in the middle of the park. We had a great time and would recommend it to anyone
Stayed 5 nights in Aug 2018

10/10 Excellent

Suzanne, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location, service and comfort
We had three nights in this lovely hotel. Thoroughly enjoyed watching wildlife around the waterhole from the lodge. Staff were all fantastic, meals were great, game drives nearby were enjoyable. Highly recommend spending time here. We are birders and biologists so like watching the little things but we also enjoyed having a herd of elephants come by!
Stayed 3 nights in Apr 2018

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Fantastic view over wilderness
We stayed 3 nights in a suite. We would definitely return. Fantastic view. The resort is perched on higher ground and overlooks a vast area of hills. You see no signs of civilization, only wilderness. On a clear day you can see Mt Kilimangero. The resort overlooks 2 waterholes which are lit up at night. All kinds of animals come and go to drink and bathe. We would sit and eat in the restaurant and watch as small herds of elephants came with their babies and bathed and drank in the water. Zebras and buffalo would wait their turn to drink until after the elephants left. we saw hyenas, giraffe, antelope, warthogs come to drink. Because of the big expanse of view, with binoculars you can see animals coming in from a fair distance away. We were satisfied with the room. it was clean. Furniture is basic. Resort is a bit older property. I used the spa services which were good. Food choice and quality was good but not great. We rented an AWD vehicle and did our own safari drives in the park. Travo West NP not so busy as other parks so sometimes it felt like we had the park to ourselves. Really you could see all the same animals as seen on safari if you patiently waited and watched from the resort view.
Stayed 3 nights in Oct 2017

8/10 Good

Elaine, Brighton, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff.
The staff is very helpful and informative. The food is served mostly as buffets with a wide selection. The view of the water holes is great at all times. The room was larger than the average lodge with a sitting area.
Stayed 2 nights in Nov 2017

10/10 Excellent

honeydew, Perth, West Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be spoilt!
Kilaguni is a magical place. The staff are absolutely lovely and do all they can to maximise your enjoyment of your stay. The rooms are great - we loved sitting out on our balcony watching the comings and goings of the wildlife. The setup of the restaurant over-looking the waterholes is perfect. It is hard to concentrate on eating at times! We were treated to a clever elephant that came right up to the restaurant to steal the water hose off the sprinkler and literally feed the hose down her mouth. She stood there sucking up good fesh water for about half-an-hour! What a treat.

10/10 Excellent

Mette, Mombasa and Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in a fantastic spot
Situated by a waterhole with Kilimanjaro in the background the scenery changes every time we look out, either from the hotel room, the bar or the restaurant. We keep coming back again and again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
As soon as you walk in you will see the dramatic views across Tsavo National park and a waterhole usually surrounded by zebra, Impala and baboons. Outstanding! The rooms are beautiful too and the turndown service includes putting the mosquito net around the bed and turning on an electric insect repellent, though during my visit in May there were no mosquitoes anyway.

10/10 Excellent

Norwegain, Mombasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
Amzing setting with the animals coming and going outside the hotel. All the rooms have excellent views and the restaurant serves good food morning lunch and dinner. Coming back from a safari the staff is waiting with ice cream or sumptuous cocktails. Cant wait to be back

10/10 Excellent

Caitlin Kanani, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in the world
The kilaguni Serena hotel is one of the best places I have ever stayed ,the staff are incrediable helpful ,the views from the rooms and restaurant are amazing ,you can sit there with a cold beer and watch the wild life come to the watering hole ,alternatively you can drive out into the park on safari and see many other animals(remember this is the largest safari park in Africa and not a zoo so the animals are quite hard to find) .We drove our own car which was a small jeep ,would recomend a 4x4 but not essential .