Candlewood Suites Tulsa Hills by IHG

2.5 star property

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Photo gallery for Candlewood Suites Tulsa Hills by IHG

Room amenity
Exterior
Exterior
Down duvets, pillow-top beds, desk, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
163 S Gateway Place, Jenks, OK, 74037
  • Oklahoma Aquarium
    ‪7 min drive‬
  • Oral Roberts University
    ‪8 min drive‬
  • River Spirit Casino Resort
    ‪10 min drive‬
  • Tulsa, OK (TUL-Tulsa Intl.)
    ‪22 min drive‬

Room options

Studio Suite, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 6
  • 1 Single Bed

Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed

Studio Suite

  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Candlewood Suites Tulsa Hills by IHG

Hotel in Jenks with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk and a banquet hall. Change of towels is available on request
Candlewood Suites Tulsa Hills by IHG offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Tulsa Hills by IHG. During your stay, you'll be close to River Spirit Casino Resort. Free self-parking, an outdoor pool and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Oral Roberts University and 10 minutes from River Spirit Casino Resort
  • Dogs welcome for a fee
Candlewood Suites Tulsa Hills by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's an onsite 24-hour business centre. The business-friendly Candlewood Suites Tulsa Hills by IHG also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Jenks hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Candlewood Suites Tulsa Hills by IHG Hotel
Candlewood Suites Tulsa Hills by IHG Jenks
Candlewood Suites Tulsa Hills an IHG Hotel
Candlewood Suites Tulsa Hills by IHG Hotel Jenks

Candlewood Suites Tulsa Hills by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 204 reviews
Rating 8 - Good. 30 out of 204 reviews
Rating 6 - Okay. 15 out of 204 reviews
Rating 4 - Poor. 7 out of 204 reviews
Rating 2 - Terrible. 11 out of 204 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are AMAZING! Clean, comfortable, beautiful with every amenity you can imagine.
Stayed 1 night in Dec 2024

2/10 Terrible

Moti

Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Well put together for an extended business stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick freeway access
Stayed 2 nights in Nov 2024

10/10 Excellent

Christiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and common areas. Staff was very friendly. Only complain would be the toilet in our room would not always flush. I would have to remove the tank lid and jiggle the float to start the tank filling.
Stayed 2 nights in Nov 2024

6/10 Okay

Matheau

Liked: Cleanliness, staff & service
Not ADA friendly
In a wheelchair in an accessible room. To start a person in a wheelchair cannot open the room door on their own due to the weight of the door & no assistance built in. Roll in shower is not properly sloped causing water to pool outside of shower and restroom. This is a major slip hazard for a solo ADA guest. Took almost 45min to get housekeeping to clean up water.
Stayed 2 nights in Nov 2024

10/10 Excellent

Markyla

Stayed 1 night in Nov 2024

10/10 Excellent

Maurizio

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Candence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANGELA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs perfectly. Thanks!
Stayed 2 nights in Nov 2024

6/10 Okay

Rodney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff not very friendly or helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the highway and surrounding area, but still offset enough to be quiet.
Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unreasonable incidental deposit
This hotel charged me a $300 incidental deposit which was more than double what I paid for the room. Since I used a debit card, it won’t be refunded for 8-10 business days. The sign with this information was on a bank counter with office supplies covering most of it. The front desk said it’s because I booked with hotels.com. I will never stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Callen

Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

AMY, Elberfeld

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice now and it has consistently been clean and quiet and convenient for us.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Beautiful room.
Stayed 1 night in Oct 2024

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 2 nights in Oct 2024

8/10 Good

Aniqa

Stayed 2 nights in Sep 2024

10/10 Excellent

marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room and entire property was super!!
Stayed 1 night in Sep 2024