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Hotel Description

During your stay at Ajal Tulum Tree House, you're just a quick walk from Cenote Cristal. Free WiFi in public areas, free self-parking and a round-trip airport shuttle (surcharge) are available.

  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 6 minutes by car from Temple of Doom and 7 minutes from Tulum National Park
  • Airport shuttle service available for a fee

Property Features

As a guest of Ajal Tulum Tree House, you'll find a terrace, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. Ajal Tulum Tree House also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

  • 4 guestrooms or units
  • Towels for the beach
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ajal Tulum Tree House offers 4 accommodations with a safe and complimentary dressing gowns. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.

  • Private balcony
  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Desk
  • Fan
  • Unique furnishings
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Cave exploring/spelunking nearby
  • Swimming nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Parties and events are allowed on site

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 35 for check-in between 6:00 PM and 10:00 PM
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ajal Tulum Tree House Tree house property
  • Ajal Tree House Tree house property
  • Ajal Tree House
  • Tree house property Ajal Tulum Tree House Tulum
  • Tulum Ajal Tulum Tree House Tree house property
  • Tree house property Ajal Tulum Tree House
  • Ajal Tulum Tree House Tulum
  • Ajal Tree House Tree House
  • Ajal Tulum Tree House Tulum
  • Ajal Tulum Tree House Tree house property
  • Ajal Tulum Tree House Tree house property Tulum

You should know

  • Please note that clothing is optional at Ajal Tulum Tree House.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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