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Alea Tulum

4.0 star property
VIP Access

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Photo gallery for Alea Tulum

Lobby sitting area
Point of interest
Point of interest
Ocean Front Suite | Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Spa

Explore the area

Map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760
  • Cenote Manatí
    ‪1 min walk‬
  • Xel-Há Park
    ‪10 min drive‬
  • Tulum Mayan Ruins
    ‪13 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ocean Front Suite

Ocean Front Suite | Terrace/patio

Ocean Front Suite

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View Swim-up Suite

Ocean View Swim-up Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Ocean View Swim-up Suite

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Alea Tulum

Casa Alea Tulum | Terrace/patio

Casa Alea Tulum

  • 400 sq m
  • Beach view
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

View all photos for Master Suite Beach Access

Master Suite Beach Access | Terrace/patio

Master Suite Beach Access

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View Suite

Ocean View Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Ocean View Suite

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | Terrace/patio

Penthouse Suite

  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Swim-up Suite

Beach Front Swim-up Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Beach Front Swim-up Suite

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is €227
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includes taxes & fees
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About this property

Alea Tulum

On beach with 2 outdoor pools, near Cenote Manatí
At Alea Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkelling.
Alea Tulum offers 21 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

2 outdoor swimming pools are on site along with a 24-hour fitness centre and complimentary bicycles.

Guests aged under 6 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Alea Tulum. During your stay, you're just a quick walk from Soliman Bay. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, complimentary bicycles and kayaking
  • Steps from Cenote Manatí and 10 minutes by car from Xel-Há Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Cool off in one of the 2 outdoor swimming pools at Alea Tulum, and enjoy amenities such as complimentary bicycles and a 24-hour fitness centre.

Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Alea Tulum has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Canoeing
  • Free beach club
  • Free bicycle rentals
  • Kayaking
  • Library
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per stay (maximum USD 70 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 288 per vehicle (return, maximum occupancy 2)
  • Pet fee: USD 70 per pet, per stay (maximum USD70 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Alea Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alea Tulum by Blue sky Hotel Tulum
Alea Tulum by Blue sky Hotel
Alea Tulum by Blue sky Tulum
Alea Tulum
Alea Tulum By Blue Sky Tulum
Alea Tulum Hotel
Alea Tulum Tulum
Alea Tulum Hotel Tulum
Alea Tulum by Blue sky

Alea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 397 reviews
Rating 8 - Good. 49 out of 397 reviews
Rating 6 - Okay. 17 out of 397 reviews
Rating 4 - Poor. 13 out of 397 reviews
Rating 2 - Terrible. 13 out of 397 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Annick

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this place at all cost! While the staff were really nice, this place is unkept, dirty and stink. I regret my stay there. I couldn’t enjoy the pool because of the dirtiness even the beatch is unkept. And it is expensive, the pictures do not reflect the reality at all. This is the first bad review I ever had to write !
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The hotel is quiet and easy access to the beach.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alea Tulum is open air with a designer pool area and outdoor seating for meals next to the beach. The beach is more rocky than sandy with sargasso grass drifts on the seashore. Across the dirt road is a wonderful denote. The staff is excellent! The food options are flavorful. There’s isn’t any nightlife within walking distance. Bars are in resort villas/residences/hotels. It’s quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a lovely experience from the accommodations to the hospitality and location. I loved the privacy of the swim up suite! The hotel is on the beach, which is very walkable and natural. You’re surrounded by nature! I have every intention of returning to Hotel Alea Tulum
Stayed 3 nights in Nov 2024

8/10 Good

Xavier, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jamie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Avoid This place like the plague ! We booked last minute on Expedia so we had to pre-pay. What a mistake! I can’t believe people rate this crappy place this highly. For starters, you drive 1 mile down a dirt road that is badly damaged. I thought it was going to damage the rental car. We asked for our money back immediately after arriving and touring the property, but they would not give us our money back. The view was decent and the room was decent, but everything else was terrible. The safe was broken. The hot tub was broken. The pool was freezing and dirty. We booked a swim up room on purpose because we love to get in and out of the water but that didn’t happen. The beach was also gross with algae and seaweed. There was also a rock shelf that went out for about 100 yards that made it dangerous to walk out. Other properties in the area had built a dock where you could swim out past the rocks.. This property did not. Most of the outside dining chairs were also broken. There aren’t any sidewalks or street lights either. The electricity went out on the fourth day, alll day, of our six day stay and so we left on the fifth and they even refused to give us one day credit. The only redeeming factor was the food was very good and so was the service— only of the weight staff. The front desk personnel and management were terrible. Also a margarita was $17 as they have you captive.
Stayed 6 nights in Nov 2024

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. This hotel is perfect for getting away from the world.
Stayed 2 nights in Nov 2024

10/10 Excellent

george, carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Alea Tulum!! Friendly Staff & beautiful location

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was such a dream. Very beautiful, clean, and comfortable. Staff was amazing, very attentive. If you want to get away for a relaxing mini getaway this is it. It isn’t too far from tulum beach. We rented a bugbee and got there safely back and forth. The only thing I didn’t like was the bumpy road to get to Alea.
Stayed 3 nights in Oct 2024

10/10 Excellent

NAOMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve una experiencia agradable, el equipo se comportó como todo un Profesional. El cuarto estaba equipado con todo lo necesario. Una vista espectacular. Definitivamente a regresar pronto.
Stayed 4 nights in Oct 2024

10/10 Excellent

stuardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are attentive and amiable. The property is gorgeous and feels boutique. They made me feel at home and took great care of me and my needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Isela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream ! Everything was absolutely wonderful !
Stayed 1 night in Aug 2024

10/10 Excellent

Lena, Frisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin? We got our Expedia VIP Gold member upgrades- wine AND room! The service is first class. Everyone was sooooo nice and helpful!!!! If you can, get the penthouse with the ‘hot tub’. The view is BREATHTAKING! During this season seaweed is plentiful. We were not able to snorkel but that should not be a factor. We took a quick drive down to Akumal beach and another day we walked right next door to the cenote (we kayaked thru the mangroves). I would ABSOLUTELY recommend this property to anyone! I went with a girl friend not my significant other. It was definitely romantic and I cannot wait to share this place with a SO. My gf got on the paddle board. Water shoes, life vests, snorkel gear and flippers are provided for FREE! So you really do not have to pack snorkel or water shoes (like I did). The food is excellent, fresh and gourmet! The property was easy to find and we felt very safe. Just book it!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quiet experience and the room was very nice. Not ideal if you’re looking for proximity to downtown and fine dining, although their restaurants were very good.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is one of our favorites in the area. It allows you to have close proximity to the beach and snorkeling. Although this beach is beautiful in different ways, it does not have clear white sand with no rocks, and that is understandable since the reef is located in front of it. Perfect for snorkeling! The amount of sea weed aka sargasso, is not under the control of any property owners in the peninsula, but with that said, and the fact that a hurricane had just passed through, it was in great shape. My husband and I really love the calm, relaxed vibe that this area provides. The food is always great and the staff goes out of their way to make you feel at home. My only dissatisfaction is that the fridges in the rooms do not keep the beverages cold. But some ice and a foam cooler took care of that problem and I hardly find that reason to complain much since they provided the ice. Overall if you are looking for a vacation place to get disconnected from the rat race of the city life, this is it!!! But if you want to be close to bus routes and public transportation, or a mall and the night club seen, unfortunately your taxi is about a 10 minute walk down a dirt road. If you rent a car there is parking though. So this place is perfect if you want peace and quiet on the beach away from the city.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so perfect. The only problem I had was the things that I need like in bathroom there’s no body wash, toothpaste and handwash this is my first time going to hotel that’s not complete especially in the bathroom. Anyway thank you I enjoyed staying here. Definitely go back and please make sure everything was complete.
Stayed 4 nights in Aug 2024

4/10 Poor

James, Albany

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff of this hotel are more than accommodating and super nice in all areas of the hotel. Note: The road to the hotel is a major limitation. The road is actually quite dangerous and some taxes refused to provide full service. Even going to town and back is a major dilemma with that road If you have children or people in your party, who are injured or can’t stand a major beating on a road, please go somewhere else
Stayed 4 nights in Jul 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time enjoyed the atmosphere there would definitely recommend to others to go great staff overall great place to stay at if you’re looking to be in tulum
Stayed 5 nights in Jul 2024

2/10 Terrible

Nakul

Stayed 3 nights in Jun 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was top-notch, your people were so friendly and went out of their way to make our day wonderful! The food was phenomenal as well,A+
Stayed 6 nights in Jun 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property, wonderful food, and beautiful pool
Stayed 5 nights in Jun 2024

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the property was wonderful. Our child got sick during our stay and the front desk person was able to book as appointment with a pediatrician on a Sunday after calling several places. We had a great time using the pools and they were always clean. The included breakfast was lovely and delicious. We only had dinner once at the property because it was fairly expensive for what it was. The beaches in this area are mostly unusable at this time due to the seaweed problems they are having, but this beach was not as bad as others we went to.
Stayed 3 nights in Jun 2024

10/10 Excellent

Adriana C, Haslet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Alea Tulum, and overall, it was a delightful experience. Positives: The hotel itself is stunning, with elegant décor and a welcoming atmosphere. My room was impeccably clean and well-maintained throughout my stay. I particularly appreciated the daily replenishment of the minibar, which added a nice touch of convenience and luxury. The standout feature of hotel is undoubtedly the staff. They were the most amazing team I've ever encountered at a hotel. From the warm welcome at check-in to the attentive service throughout my stay, they went above and beyond to ensure my comfort and satisfaction. Negatives: Unfortunately, there were a couple of issues that impacted my experience. On the first night, there was no electricity in the area, they have a generated so we could use the basic things, but not the A/C in the room. While the staff were prompt and professional in addressing the situation, it was an inconvenience after a long day of travel. Additionally, while the breakfast offered a fantastic selection of delicious options, the service was quite slow. It took much longer than expected to receive my meal, which was a bit frustrating, especially on mornings when I had a tight schedule. Overall, despite the initial hiccup with the electricity and the slow breakfast service, my stay at was amazing. The clean and comfortable room and exceptional staff made for an made for an enjoyable visit. I would recommend this hotel
Stayed 4 nights in May 2024