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Be Tulum Beach & Spa Resort

4.5 star property
VIP Access

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Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite (Ocean) | Private pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Suite (Aire) | Terrace/patio
Suite (Tierra) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Spa
  • Air conditioning

Explore the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Akun
    ‪20 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | In-room safe, individually furnished, blackout curtains

Suite, Oceanfront

  • 66.1 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle) | In-room safe, individually furnished, blackout curtains

Premier Suite (Jungle)

  • 110.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, individually furnished, blackout curtains

Suite (Arena)

  • 49.6 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Jungle)

Suite (Jungle) | In-room safe, individually furnished, blackout curtains

Suite (Jungle)

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Aire)

Suite (Aire) | In-room safe, individually furnished, blackout curtains

Suite (Aire)

  • 89.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | In-room safe, individually furnished, blackout curtains

Suite (Tierra)

  • 56.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront

Suite, Beachfront | In-room safe, individually furnished, blackout curtains

Suite, Beachfront

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | In-room safe, individually furnished, blackout curtains

Premier Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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4.4 out of 5, Excellent, (613)
The price is €1,215
for 1 cabin
includes taxes & fees
7 Mar - 8 Mar
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About this property

Be Tulum Beach & Spa Resort

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Be Tulum Beach & Spa Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Yaan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Be Tulum Beach & Spa Resort. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Maresias, a seafood restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, body treatments or aromatherapy at Yaan Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Tulum Beach and 13 minutes on foot from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
Be Tulum Beach & Spa Resort offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Be Tulum Beach & Spa Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Tulum hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Maresias – This seafood restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
4 Fuegos- Beach Grill – This seafood restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fuegos- Beach Grill
  • Maresias
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Tulum Beach & Spa Resort

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 600 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Be Tulum Beach & Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Be Tulum Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 296 out of 410 reviews
Rating 8 - Good. 61 out of 410 reviews
Rating 6 - Okay. 24 out of 410 reviews
Rating 4 - Poor. 9 out of 410 reviews
Rating 2 - Terrible. 20 out of 410 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Arlene, Bayside

Stayed 4 nights in Oct 2024

2/10 Terrible

Viola

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shimon

Stayed 2 nights in Oct 2024

10/10 Excellent

Kaizarin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, staff and holistic facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Diamond Ring Needed Back!
Have stayed her several times…service has declined…we have stayed here and there sister hotel Nomade…a total of 5 times. It’s been 3 years since we visited. The service is NOT what is used to be. On top of that, I left a diamond ring in the room and messaged them to retrieve it..and they literally have ghosted me since they first responded. I told them exactly where I left it. I have reached out to the concierge another two times day, zero response. Unacceptable. The overall service isn’t what it used to be at all but the lack of responsiveness is really INSANE. I am happy to edit this review WHEN I get A RESPONSE and help with going ring back. We had an ocean front room and loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jack

Stayed 6 nights in Sep 2024

10/10 Excellent

Tejesh

Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural beauty, friendly staff, good food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sevan

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing trip. We will definitely return soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Moi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing, the staff was very friendly, the concierge was very helpful and always reaching out to ensure our stay was perfect. The property was beautiful and very quiet and relaxing. It is a very unique and one of a kind type of resort, very tropical/jungle vibe but also very relaxing. The restaurant had great food and drinks, the ocean views were amazing and we had such a great vacation here. We will be back!
Stayed 3 nights in Aug 2024

4/10 Poor

Joaquin

Travelled with partner
Disliked: Staff & service, amenities
Overrated overpriced. No service culture whatsoever. This hotel operates as if they are doing you a favor for allowing you to stay there. Don’t recommend wouldn’t come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyshifah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mario

Travelled with group
Liked: Staff & service
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

rahul

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer Flores

Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come back yearly and it’s always a great experience. Concierge is the best, all the staff is great
Stayed 5 nights in Jun 2024

2/10 Terrible

Kenneth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No recognition of status. Advertised Expedia discount not honored. Room without proper running water for showers. No hot water for most of trip. Non-chalant staff. Unique property but service and infrastructure issues overshadowed everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

didiana, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property, delicious food, and amazing staff!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Stayed 4 nights in Jul 2024