Skip to main content
Beginning of main content

Enter dates to see availability

Basic Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room - Adults only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive, you're just a quick walk from LabnaHa Ecopark Adventures. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Services include tour or ticket assistance
  • On-site recreation includes complimentary bicycles and kayaking
  • Just a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park

All-inclusive Details

All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers its guests an outdoor pool, a lazy river, and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Casa Tortuga Tulum Cenotes Park Inclusive. Free self parking is available. This 3-star Tulum hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Lazy river
  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers 12 air-conditioned accommodations with a ceiling fan and blackout curtains. 60-cm plasma televisions come with digital channels. Bathrooms include a shower. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Plasma television
  • Digital channels
  • Shower
  • Housekeeping (once per stay)
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a lazy river, an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Kayaking on site
  • Snorkelling nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 20 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 250 for adults and from MXN 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cenote Casa Tortuga Tulum
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum

You should know

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.fi/Tulum-Hotels-Hotel-Casa-Tortuga-Tulum-Cenotes-Park-Inclusive.h39996156-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Hotel-Casa-Tortuga-Tulum-Cenotes-Park-Inclusive.h39996156-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Tulum-Hotels-Hotel-Casa-Tortuga-Tulum-Cenotes-Park-Inclusive.h39996156-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.