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Corazon de Jade Tulum Downtown

2.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Corazon de Jade Tulum Downtown

Interior
Front of property – evening/night
Room with One Double Bed with Garden View Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets
Hallway
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780
  • Dos Aguas Park
    2 min walk
  • Hospital de Tulum
    4 min walk
  • Temple of Doom
    4 min drive
  • Tulum, Quintana Roo (TUY)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

Room with King Bed with Balcony Garden View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Balcony Garden View and Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

Room with One Double Bed with Garden View Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with One Double Bed with Garden View Balcony and Private Bathroom

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

Room with King Bed with Terrace Garden View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Terrace Garden View and Private Bathroom

  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

Room with Two Twin Beds with Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with Two Twin Beds with Balcony and Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room with Two King Beds with Street View and Private Bathroom

Room with Two King Beds with Street View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with Two King Beds with Street View and Private Bathroom

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room King Bed with Street View and Private Bathroom

Flat-screen TV

Room King Bed with Street View and Private Bathroom

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room with King Bed with Private Bathroom

Room with King Bed with Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Queen Beds and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with Two Queen Beds and Private Bathroom

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Corazon de Jade Tulum Downtown

Tulum hotel in Tulum City Center with spa services and 24-hour front desk
Along with spa services, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Corazon de Jade Tulum Downtown offers 8 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Corazon de Jade Tulum Downtown. During your stay, you're just a quick walk from Dos Aguas Park. You'll find features such as free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Tulum National Park and a few minutes from Gran Cenote
  • Airport shuttle service available for a fee
As a guest of Corazon de Jade Tulum Downtown, you'll find spa services, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Corazon de Jade Tulum Downtown also features a garden, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Tulum hotel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site parking (max 7 spaces per unit)

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Corazon de Jade Tulum Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum

Corazon de Jade Tulum Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 111 reviews" "
Rating 8 - Good. 39 out of 111 reviews" "
Rating 6 - Okay. 10 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value nice hotel
We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Stayed 1 night in Jul 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tianjian

Liked: Cleanliness, staff & service, amenities
Room looks very nice and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little oasis in the middle of Tulum pueblo
Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

8/10 Good

Leslie, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024

6/10 Okay

Amandine

Travelled with family
Liked: Cleanliness, staff & service
Pros: Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious. Cons: The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us. This hotel will be very nice once finished.
Stayed 1 night in Apr 2024

10/10 Excellent

Daria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
Stayed 2 nights in Mar 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
Stayed 1 night in Mar 2024

2/10 Terrible

Matt

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 16 nights in Feb 2024

10/10 Excellent

Amalia

Liked: Property conditions & facilities
Everything is very good
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Great place with the best staff. Everyone was wonderful, friendly, and courteous. Would recommend this place to anyone visiting tulum who wants to stay in the downtown area. Great evening walk down the main drag. The hammock was a bonus to wind down after the day. A little far from the beach, but all affordable hotels are, so this is the one you should pick. Bike rentals on site for the beach journey.
Stayed 2 nights in Feb 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kursad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Debbie

Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
Stayed 1 night in Jan 2024

10/10 Excellent

Brad, SEATTLE

Stayed 1 night in Jan 2024

10/10 Excellent

DELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the big rooms, big beds , big windows. On Main Street but quiet. I didn’t like the shower. Water sprays everywhere in the bathroom. No hot or warm weather to shower with.
Stayed 5 nights in Dec 2023

10/10 Excellent

Eugen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, the hotel is very quiet, no music during the night. We will definitely come back and stay here. Highly recommend
Stayed 7 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great staff. Great value
Stayed 1 night in Nov 2023

8/10 Good

Emi

Stayed 1 night in Nov 2023