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Naats Amigos Tulum

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naats Amigos Tulum

In-room safe, individually decorated, individually furnished
Front of property
Exterior
Outdoor pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Barbecue grill
    Barbecue grill
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Calle 14 Sur, Lote 16, Tulum, QROO, 77780
  • Hospital de Tulum
    18 min walk
  • Dos Aguas Park
    3 min drive
  • Tulum National Park
    5 min drive
  • Tulum, Quintana Roo (TUY)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Apartment Standard With Garden View

In-room safe, individually decorated, individually furnished

Apartment Standard With Garden View

  • Sleeps 6
  • 1 Double Bed and 2 King Beds

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Studio Standard With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Apartment Standard With Garden View

In-room safe, individually decorated, individually furnished

Apartment Standard With Garden View

  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Studio Standard With Garden View

In-room safe, individually decorated, individually furnished

Studio Standard With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

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About this property

Naats Amigos Tulum

Beach Tulum aparthotel in La Veleta with free parking
Guests at this beach aparthotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as 11 bathrooms and a sitting area, and other amenities include a balcony and an MP3 docking station.
Naats Amigos Tulum offers 15 accommodations with MP3 docking stations and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tulum aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Naats Amigos Tulum, you'll be within walking distance of Hospital de Tulum. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 2014, this comfortable aparthotel has 15 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, 11 bathrooms and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 10 minutes by car from Tulum Mayan Ruins and 10 minutes from Tulum Beach
  • Airport shuttle service available for a fee
As a guest of Naats Amigos Tulum, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Naats Amigos Tulum. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob

Bedrooms

  • Bedsheets provided

Bathroom

  • 11 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Ecotours nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • 2 buildings
  • 3 floors
  • Built in 2014
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this hotel in advance to reserve a day bed.

Property is also known as

Los Amigos Tulum Condo
Los Amigos Tulum
Los Amigos Tulum Hotel
Los Amigos Tulum Aparthotel
Los Amigos Tulum
Naats Amigos Tulum Tulum
Naats Amigos Tulum Aparthotel
Naats Amigos Tulum Aparthotel Tulum

Naats Amigos Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 121 reviews" "
Rating 8 - Good. 27 out of 121 reviews" "
Rating 6 - Okay. 7 out of 121 reviews" "
Rating 4 - Poor. 3 out of 121 reviews" "
Rating 2 - Terrible. 9 out of 121 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The property was better than expected, the host was very communicative. Located in La Veleta - an up and coming community there was a diverse range of locals and other travelers. I found the location to be easy to walk from to good local restaurants and i felt safe every step of the way. Highly recommend, ill be back for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ash

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
commitment to cleanliness was evident everywhere in the hotel. It made our stay very pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

nick

Liked: Cleanliness, amenities, property conditions & facilities
The proximity to the city center was a big plus for us. It meant we could easily visit here top attractions and enjoy local entertainment
Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
We found the staff to be exceptionally friendly and accommodating. They went out of their way to ensure we had a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Maddox

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was a priority at the hotel, which was reassuring. We appreciated the attention to detail in keeping everything clean
Stayed 1 night in Aug 2024

10/10 Excellent

Rory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Wi-Fi service was good and allowed us to stay connected. We were able to easily upload our vacation photos
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Property was nice
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice surrounding looks poor and unsafe
Stayed 1 night in Feb 2024

10/10 Excellent

shay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the assistance of the staff, who went above and beyond to ensure our comfort
Stayed 1 night in Feb 2024

10/10 Excellent

val

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the property's security measures were reassuring. Grateful for a delightful stay
Stayed 1 night in Feb 2024

10/10 Excellent

erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the rooftop pool was serene retreat. worked hassle-free with the robust wi-fi, perfect video calls.
Stayed 1 night in Feb 2024

10/10 Excellent

fran

Liked: Cleanliness, amenities, property conditions & facilities
stayed at this charming hotel, conveniently surrounded by great restaurants and shops
Stayed 1 night in Feb 2024

10/10 Excellent

steff

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Discovered this comfortable hotel within walking distance of fantastic neighborhood spots! The rooftop pool was an escape to tranquility. Worked seamlessly with the dependable WiFi, perfect for video calls. Felt secure throughout the property. A big thank you for a delightful stay
Stayed 1 night in Feb 2024

10/10 Excellent

steff

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A great, comfortable hotel within a stroll of amazing local restaurants and shops! The rooftop pool was my serene spot. Remote work was a breeze with the strong WiFi, ensuring smooth video calls. The property's security was top-notch. Thanks for a lovely stay – I'll definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

emerson

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We're not into the touristy scene. Picked this hotel for a local vibe, and the staff gave us the lowdown on the best local spots. It was like exploring with friends who know all the good spots.
Stayed 1 night in Feb 2024

10/10 Excellent

mason

Liked: Cleanliness, amenities, property conditions & facilities
Found this hidden gem that's not only comfortable but also surrounded by great restaurants and shops! The rooftop oasis was my go-to for some peace and quiet. Worked seamlessly with the strong WiFi, making video calls a breeze. The property's security was on point. Thanks for making my stay so enjoyable – I'll be back for sure!
Stayed 1 night in Feb 2024

10/10 Excellent

kaleb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic cozy hotel, close to awesome local joints and shops! The rooftop terrace was my favorite spot to unwind. Worked remotely, and the WiFi was reliable, perfect for smooth video calls. Felt secure throughout my stay, and my room had all the essentials - AC, fridge, towels, safe, and a handy coffee maker. Definitely coming back for another delightful stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Comfortable safe stay, great location!
Great comfortable hotel, walkable to great neighborhood restaurants & shops! The rooftop pool was a beautiful tranquil pace to chill. I also worked from here a few days and wifi was strong. I was able to do my video calls w ease. Property felt safe & secure. And my room had all the comforts I needed - good AC, fridge, towels, safe, coffee maker. Thanks for a lovely stay, I’d return!
Stayed 3 nights in Feb 2024

8/10 Good

Carrie-Anne Laurey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First arrived at the property late so receptionists had left but they sent all check in info by whatsapp and email which was really useful. Got to the room and we were disappointed as it was very small for a 10 night stay. Messaged consierge who were more than happy to swap us the next day and did so very smoothly. The new studio room was on the ground floor and had everything we needed. Large bathroom, lots of storage space, huge tv with smart apps, big fridge freezer. Room was always cleaned at our convenience and the housekeeping made a cute birthday cake prop out of the towels when they realised it was my birthday. Very sweet. Housekeeping did our laundry for 200 pesos which we felt was reasonable. Outside the gate is not tended to by the property, rubbish and dog crap is left there. Bikes that you can hire are quite old and rusty, better to look around and get better bikes. We hired a scooter from the locally owned business just across from the apartments. Think it is very important to mention the pool displayed as the main imagine is not at the apartments it is at the Los Amigos complex around 5 minutes walk. Gym was small but did the job, was clean. Didn't have anywhere for you to fill or get water before 8.30am. Overall we really enjoyed our stay, staff were friendly and approachable and always keen to help. We were glad we stayed in La Veleta for a more authentic experience. Would definitely recommend staying at Condos Los Amigos, in the right room.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Lovely hotel with great staff!
Beautiful, clean rooms with a very helpful staff with great English. Nice roof-top pool and great place to watch the sunsets!
Stayed 4 nights in Mar 2023

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The communication with their representative was terrible. The apartment was not at the address on our booking. When it became apparent that the apartment door did not lock, we had to fight to have it fixed. And the safe that their representative advised us to use to store our laptops etc in lieu of a lockable door, was not fastened down. We pointed that and handed it to him, and requested another room, but were told no. Luckily the maintenance person who happened to be in the building was kind enough to stay later than the end of his shift and fix the door so that we could have some security in the apartment.
Stayed 4 nights in Feb 2023

10/10 Excellent

TIXIAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. The room has refrigerator and cooking utensils！

2/10 Terrible

Hector

10/10 Excellent

erin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay, such a beautiful place and so well situated to amenities, restaurants and town. Would absolutely stay here again
Stayed 6 nights in Mar 2022

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here! They had a gym and spa that was available to us, the rooftop pool was awesome, and the area was perfect. Our room had a retractable skylight, a small kitchen and they stocked our fridge with water. We were so happy with our stay. The only negative was the pillows were really hard and uncomfy, but besides that I have nothing but good things to say, it was clean, a big beautiful window for a wall with sliding doors. It’s a great hotel!
Stayed 6 nights in Apr 2022