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Macondo Tulum

3.5 star property

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Photo gallery for Macondo Tulum

Deluxe Apartment | View from room
Reception
Premium Apartment | Living room | 32-inch TV with cable channels, ping pong
Exterior
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
Av Juanek, Aldea Zama Aldea Maya 1, Tulum, QROO, 77760
  • Dos Aguas Park
    ‪13 min walk‬
  • Hospital de Tulum
    ‪18 min walk‬
  • Tulum National Park
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪14 min drive‬

Room options

View all photos for Premium Apartment

Premium Apartment | In-room safe, desk, free WiFi

Premium Apartment

  • 155 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, desk, free WiFi

Luxury Apartment

  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, free WiFi

Deluxe Apartment

  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macondo Tulum

Apartment with free parking, near Tulum National Park
This smoke-free apartment building features an outdoor pool, a fitness centre and a garden. Free WiFi in public areas and free self parking are also provided. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a TV with cable channels. Additional amenities include a rainfall shower, a laptop-compatible safe and a shower.
Macondo Tulum offers 17 air-conditioned accommodations, with laptop-compatible safes. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Cable televisions are provided.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.
During your stay at Macondo Tulum , you'll be within walking distance of Tulum National Park. Free WiFi in public areas, free self-parking and an outdoor pool are available. This comfortable apartment building has 17 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, cable TV and a full-sized fridge
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from Tulum National Park and 9 minutes from Tulum Beach
  • Cats and dogs welcome for a fee (restrictions apply)
Macondo Tulum offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Macondo Tulum also features a garden and a lift. Self parking is free.

This 3.5-star Tulum apartment is smoke free.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: MXN 500 per pet per stay

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Laptop-compatible safe
  • Limited-hour front desk

Things to do

  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 650 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number INA151120728

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MACONDO TULUM Tulum
MACONDO TULUM Apartment
MACONDO TULUM Apartment Tulum

Macondo Tulum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

7.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Armando

Stayed 9 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Very nice property. Loved the pool.
Stayed 1 night in Jun 2024

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice property. Pretty pool but a little dirty for my liking. Good WiFi. Great location to lots of things. Good working A/C. Wish it had a washing machine. No drinkable water (so need to buy your own) or beach towels (but they did exchange towels for us)
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, room comfort
Solid stay in Tulum.
A great area of Tulum to stsy in, althou yoi will need transportation. The place is very comfortable. Good value.
Stayed 6 nights in Jun 2024

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hermoso lugar para disfrutar y descansar. El personal muy amable y respetuoso. La cocina moderna, pero falta de utensilos para uso en la estufa. Solo dos sartenes servian. Solo dos tazas de cafe para una familia de 7 personas. Si pudieran poner los Sartenes correctos para el uso de ese tipo de estufa seria genial. Gracias. Ruth R
Stayed 8 nights in May 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
We enjoyed our stay at Macondo Tulum.
Stayed 1 night in Dec 2023

8/10 Good

Adolfo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is very well maintained, I will definitely rent this place again. City streets are very bad. (Dustpan it’s the future)
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great Visit
Our stay at Macondo Tulum was great. I was worried that I would be too far away from town or too close but this location was at a perfect distance from everything we needed. The staff was very welcoming and our room was great. We felt right at home from the moment we got there. Thank you!
Stayed 3 nights in Aug 2023

8/10 Good

William

Travelled with family
Liked: Room comfort
Great Staff! Needs to be stocked a bit better
Stayed 5 nights in Apr 2023

8/10 Good

MARIA G

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It's so peaceful day and nigh
Stayed 2 nights in May 2022

10/10 Excellent

Oswaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my time at Macondo, i highly recommend coming to Macondo, it is clean, friendly, quiet and encourages independence. However, one downside was on my first night I had thought there was stains on my bed sheets but it turned out it was only bleach stains from washing the bed sheets. Overall, Macondo is a great place if you are looking for a more local like experience. It was a pleasure to stay here.
Stayed 3 nights in Dec 2021

2/10 Terrible

Francis

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Ce n’est pas un appart hôtel
Appartement hôtel, mais prévoyez d’apporter tout ce dont vous avez besoin. Le barbecue en photo est sympa, mais il faut acheter le gaz vous-même, car la bouteille était vide, et personne ne nous la remplacé, on as juste dit d'en acheter. De plus, il y a des couverts (fourchettes, etc.), mais seulement pour 4 personnes. Pas de sel, poivre, huiles etc si vous venez à plus de 4, cela devient très compliqué pour manger, car il n’y a pas de table, seulement un bar avec 4 tabourets. Les douches fonctionnent très mal, la “piscine” n’est pas nettoyée et n’est pas remplie entièrement. Il y a bien une machine à laver, mais rien pour étendre le linge. L’appartement n’était pas propre : toiles d’araignées, canapé noir de saleté, rideaux très sales, et encore des toiles d’araignées dans les chambres. La communication avec le propriétaire est quasiment impossible. Vous devez absolument arriver avant 18h, ce qui m’a fait perdre la première nuit, car je n’ai pas pu m’arranger avec eux. Bref, je ne recommande pas cet endroit. Il faut tout racheter pour pouvoir utiliser l’appartement correctement. Considérez cela comme une simple chambre d’hôtel pour ne pas être déçu.
Stayed 3 nights in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia, ubicación, y lugar.. Solo parece tener problemas con el olor el baño, por la tarde-noche olía a orines.. desconozco el motivo
Stayed 2 nights in Nov 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El condominio es bonito y cómoda, la alberca también es bonita pero no está muy limpia. En recepción nunca responden, fue un dolor de cabeza poder comunicarme con ellos y el guardia de la noche no te da nada de información, tardamos más de una hora en encontrar nuestro condominio ya que el solo respondía que le diéramos derecho y nos mandaba a otro lado, considero que es un error total poner de su parte los números de condominios por dentro de los elevadores ya que no se ven, si pudieran enumerar por fuera para que se pueda ver sería una mejora increíble ya que reitero, el guardia de noche solo te responde que el no sabe nada y no hay nadie que te ubique, tienes que estar buscando tu apartamento
Stayed 2 nights in Sep 2024

6/10 Okay

Isabel

Liked: Property conditions & facilities
Les faltan muchas cosas en el departamento. Como un trapo. La vajilla completa. Muy mala calidad de shampoo y acondicionador. Las cortinas y toallas rotas. El control de la tv sin pilas. No gabia gemte em recepcion muchas veces. Nos quedsmos sin intermet un tiempo... otro sin luz...y no habia a quie. Reportar nada
Stayed 7 nights in Sep 2024

10/10 Excellent

Elsa Patricia Soraiz de los

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Estuvo muy buena la estancia si es de gran ayuda rentar coche para desplazarte a donde quieras y conocer muchos lugares cerca . Lo único que recomendaría es la visible limpieza del sillón y tapete de la sala , por lo demás todo muy limpio y funcional. Los alrededores hermosos y el lugar y recepción muy bien!! La comunicación muy buena en todo momento te contactan por whats
Stayed 3 nights in Aug 2024

10/10 Excellent

Elsa Patricia Soraiz de los

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Griselda

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Muy accesibles, excelente servicio.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario Rafael

Travelled with family
Liked: Cleanliness, room comfort
Muy recomendable
Nos quedamos de pasada para el aeropuerto, todo muy lindo y moderno. Recomendable
Stayed 1 night in Jul 2024

4/10 Poor

Sofiane

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
From our experience, the place didn't look like the pictures at all. Our appartment was very dirty (stains on the sofa, on the walls, on the sheets). We stayed only one night instead of four because we couldn't spend our vacation in an environment like that.
Stayed 4 nights in Jul 2024

10/10 Excellent

Larissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy bonito. Podría mejorar con algunos detalles, pero en general está bien.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen condominio solo q esta algo alejado de lo turisitco muy traquila la zona mas para descansar
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Alberto, Zacatecas

Stayed 3 nights in Jan 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2023