Hotel with an outdoor pool, near Tulum National Park
Along with an outdoor pool, this hotel has concierge services and free Wi-Fi in public areas. Housekeeping is available on request.
Nuée Hotel & Beach Club offers 24 accommodations with air conditioning. 40-inch Smart televisions come with digital channels.
Bathrooms include a shower with a rainfall showerhead. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Nuée Hotel & Beach Club, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas, plus an outdoor pool and concierge services.
Free Wi-Fi (speed: 50+ Mbps)
Take a swim in the outdoor pool
Services include a concierge
Just a 2-minute drive from Tulum National Park and a few minutes from Gran Cenote
Nuée Hotel & Beach Club offers its guests an outdoor pool and concierge services. Public spaces have free WiFi.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
Outdoor pool
Family friendly
Dining table
Mini-fridge
Outdoor pool
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV with digital channels
Food and drink
Dining table
Mini-fridge
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours
Access methods
Access code, front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
The front desk at this property is open daily from 9:30 AM - 5:00 PM. Front desk staff will greet guests on arrival at the property.
Property is also known as
Nuée Hotel & Beach Club Hotel
Nuée Hotel & Beach Club Tulum
Nuée Hotel & Beach Club Hotel Tulum
Nuée Hotel & Beach Club Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room condition is not good. No tiles, cement flooring, cement sink and toilet. Shouldn’t be called a hotel. Wifi stops all the time and no front desk to help. No water for a full day. Couldn’t brush my mouth nor take a bath. Couldn’t flush the toilet and when asked, they said they can do nothing
Lionel Juste
Stayed 2 nights in Dec 2024
2/10 Terrible
Stas
11 Dec 2024
Disliked: Cleanliness, staff & service
I just said a whole bunch it seems to have disappeared. I will call to explain what happened the truth is they said I had an attitude problem because the door was consistently not opening for me or them. Also there was no hot water in the shower and no hot tub that was hot or ready. I was directed to more than one tub. None of them would be considered a hot tub. The water was simply not even available this morning and they were Sort of nice but mostly not able to take care of things as they went. It was over three hours before I was able to get into a warm tub and my shower only worked later and when it did work, it turned off very quickly
Stas
Stayed 7 nights in Nov 2024
8/10 Good
David, Rio de Janeiro
Travelled with group
8 Nov 2024
Liked: Amenities
Staff was friendly. Spacious room but very humid inside. The bedsheets felt like they were damp.
Nice small hotel. Well located, clean, spacious rooms and a nice rooftop.
Just make sure someone will be there at your arrival. Late afternoon/night most probably no staff will be at tge property.