See all properties

Otonomus Tulum

4.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Otonomus Tulum

Outdoor pool
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Free WiFi
Exterior
Front of property
Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View | Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Washer
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Tulum Beach
    ‪12 min walk‬
  • SFER IK
    ‪3 min drive‬
  • Tulum National Park
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪17 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Free WiFi

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | Free WiFi

Studio, Private Pool, Pool View

  • 47 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony, Pool View

Free WiFi

Comfort Apartment, 1 Bedroom, Balcony, Pool View

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Free WiFi

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • 65 sq m
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio, Balcony, Pool View

Studio, Balcony, Pool View | Free WiFi

Studio, Balcony, Pool View

  • 47 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

Free WiFi

Deluxe Studio, Valley View

  • 47 sq m
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Free WiFi

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Free WiFi

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • 89 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Free WiFi

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 89 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Free WiFi

Deluxe Studio, Private Pool, Sea View

  • 47 sq m
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Free WiFi

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Free WiFi

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • 89 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Exterior

Naala Tulum

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (451)
The price is €78
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Naala Tulum

About this property

Otonomus Tulum

Aparthotel with an outdoor pool, near Tulum Beach
This smoke-free aparthotel features an outdoor pool, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features free WiFi and a washer/dryer, plus a kitchen with a fridge and a stovetop. A furnished balcony, a dining area and in-room massages are among the other amenities available to guests. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations, with washers/dryers. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Otonomus Tulum, you'll be within walking distance of Tulum Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and concierge services. This upmarket aparthotel has 48 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • 12 minutes by foot from Tulum Beach and a 4-minute drive from Tulum National Park
  • Dogs welcome for a fee
As a guest of Otonomus Tulum, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Otonomus Tulum also features concierge services, laundry facilities, and local meal delivery service.

This 4-star Tulum aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in fee for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 35 per accommodation, per stay (varies based on the length of stay).
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Late check-in fee for check-in between 10:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Otonomus Tulum Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.6/10

Cleanliness

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edenson

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Enrico

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place is completely unprepared to host guests. After a long flight, I arrived exhausted, only to be kept waiting over an hour past check-in time in the lobby to access my room. Once I finally got in, I discovered the door lock was broken, leaving us stuck in the room until it was fixed. The experience only got worse. There was no hot water for the first two days, and on the third day, there was no water at all for the entire day, meaning we couldn’t even shower that evening. We paid extra for a room with a private pool, but the pool was empty for our entire four-day stay. Despite this, they refused to move us to another room or offer any compensation. The apartment itself was poorly equipped: there was no toilet paper or soap provided, the oven didn’t work, and we had to request adapters just to use the stove. There was no microwave, and construction noise from unfinished rooms filled the air from 8 a.m. to 7 p.m. every day with constant banging and drilling. I was patient and gave them time to fix these issues, but nothing was resolved during my stay. They even promised to refund one night, but later rejected Expedia’s request for the refund. This was an incredibly frustrating experience, and the management’s lack of organization and accountability made it even worse. Avoid this place at all costs.
Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Travelled with partner
The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.
Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025