Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

March 2025

April 2025

Casa Zamna Ocean Front Presidential Suite King Bed | Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly
Pool
Bar
Room service
Breakfast included
All-inclusive

Explore the area

Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760

Tulum National Park
‪14 min walk‬
Dos Aguas Park
‪4 min drive‬
SFER IK
‪5 min drive‬
Tulum, Quintana Roo (TUY)
‪11 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

54 sq m
Ocean view
Sleeps 2
2 Double Beds

Preferred Club Master Suite, Tropical View

137 sq m
Resort view
Sleeps 2
1 King Bed

Casa Zamna Ocean Front Master Suite King Bed

54 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite King Bed

61 sq m
Resort view
Sleeps 2
1 King Bed

Junior Suite (Swim Out, Double Beds)

61 sq m
Resort view
Sleeps 3
2 Double Beds

Junior Suite, 1 King Bed (Swim Out)

61 sq m
Resort view
Sleeps 2
1 King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

89 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Rooftop Master Suite with Plunge Pool

439 sq m
Resort view
Sleeps 2
1 King Bed

Presidential Suite

512 sq m
Resort view
Sleeps 2
1 King Bed

Casa Zamna Tropical View King

50 sq m
Sleeps 2
1 King Bed

Villa Zamna (Same price for up to 10 guests)

576 sq m
Ocean view
Sleeps 10
4 King Beds and 1 Double Bed

Deal of the Day!

Resort view
Sleeps 2
1 King Bed

Casa Zamna Ocean Front Junior Suite

54 sq m
Ocean view
Sleeps 2
1 King Bed

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

61 sq m
Resort view
Sleeps 3
2 Double Beds

Junior Suite, 1 King Bed (Tropical View)

61 sq m
Resort view
Sleeps 2
1 King Bed

Preferred Club Junior Suite, Swim Out, King Bed

61 sq m
Resort view
Sleeps 2
1 King Bed

Preferred Club Junior Suite, Swim Out, Double Beds

61 sq m
Resort view
Sleeps 3
2 Double Beds

Preferred Club Junior Suite, Tropical View, Double Beds

61 sq m
Resort view
Sleeps 3
2 Double Beds

Preferred Club Junior Suite, Tropical View, King Bed

61 sq m
Resort view
Sleeps 2
1 King Bed

Casa Zamna Tropical View Double w Queen Beds

50 sq m
Sleeps 3
2 Double Beds

Preferred Club Master Suite, Swim Out

137 sq m
Resort view
Sleeps 2
1 King Bed

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

17 Mar - 18 Mar

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 10 outdoor pools

Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free beach shuttle. Additionally, 5 bars/lounges, a beach bar and a snack bar/deli are on-site. Change of towels is available on request

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

10 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Tulum National Park. Free breakfast, free WiFi in public areas and free valet parking are available.

Free buffet breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Free valet parking and self-parking
Enjoy Italian cuisine at Olio, one of the property's 10 restaurants and 5 bars/lounges
Take a swim in the 10 outdoor pools
Treat yourself to body scrubs, body treatments or body wraps at the spa
Amenities include a business centre, 2 meeting rooms and a conference centre
On-site recreation includes volleyball
9 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
Free beach shuttle service
Dogs welcome for a fee (restrictions apply)

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and coffee/tea in common area are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Olio – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.

Jasmine – This restaurant serves breakfast and dinner. Open daily.

Seaside Grill – This restaurant only serves dinner. Open daily.

Market Café – Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.

Blue Water Grill – Overlooking the garden, this fine-dining restaurant only serves dinner. Open daily.

Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free secured, covered self parking on site
Free secured, covered valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 restaurants
5 bars/lounges
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Blue Water Grill
Jasmine
Market Café
Olio
Seaside Grill

Things to do

10 outdoor pools
Beach volleyball
Beach yoga
Full-service spa

Conveniences

24-hour front desk
ATM

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service

Business services

2 meeting rooms
Business centre
Conference centre (5,000 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Outdoor entertainment area
Outdoor furniture
Rooftop terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometres) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive

Secrets Tulum Adutls Only All Inclusive

Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

Estefani Mercedes

3 Dec 2024

Stayed 3 nights in Aug 2024

8/10 Good

Juan, miami

Travelled with family

3 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

demasiado tranquilo el hotel, Falta de animacion

Stayed 3 nights in Nov 2024

10/10 Excellent

Carla

Travelled with partner

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were cleaned daily. Food was delicious. Staff were all amazing.

Stayed 4 nights in Nov 2024

10/10 Excellent

Junior

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only bad I got say is getting to your room is very confusing lol

Stayed 4 nights in Nov 2024

6/10 Okay

Kyung Eun

Travelled with family

2 Dec 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Despite being a luxury resort that opened in 2023, it is plagued with numerous issues, such as malfunctioning facilities. For instance, the shower leaks, the housekeeping switch is broken, and the temperature control fluctuates unpredictably. The dining experience was also underwhelming. While the resort boasts eight dining options, two are located at the beach club and one is exclusive to Preferred Club members, leaving only three restaurants available for dinner. As a result, guests staying for more than three days may find themselves dining at subpar restaurants at least once. Moreover, the resort is located a considerable distance from the beach. While a complimentary shuttle service is provided, the round trip takes approximately 40 minutes, which some guests may find inconvenient. Additionally, the resort is set within a jungle environment, leading to a high presence of mosquitoes. The excessive sand scattered throughout the property also makes walking uncomfortable.

Stayed 6 nights in Nov 2024

8/10 Good

Patricia E

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was extremely helpful, and pleasant and went out of their way to do whatever they could to make our stay comfortable. The Beach Club was beautiful and convenient to get to. The family enjoyed the all-inclusive aspect. I just wish they had authentic Mexican food at the hotel since we were in Mexico.

Stayed 4 nights in Nov 2024

8/10 Good

Tantra

1 Dec 2024

Stayed 3 nights in Nov 2024

2/10 Terrible

Eve-ette

Travelled with group

1 Dec 2024

Disliked: Property conditions & facilities, room comfort

Poor experience

We stayed in room 2150 and they didn’t finish the bathroom, no shower door and toilet exposed. We couldn’t sleep because they had loud pounding music till 2:00 am. We called the manager to see if they could turn down music because there was only 4 people there. They wouldn’t. We had to leave to airport early next morning so it was terrible. The restaurant down stairs in the jungle took 3 hours to sit us.

Stayed 1 night in Nov 2024

10/10 Excellent

Faustino

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

10/10 Excellent

Jason Rafael

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The layout is nice and doesn’t require a lot of walking once you learn the layout. Room (Jr. Suite) was spacious and clean. All staff was polite, professional, and accommodating.

Stayed 5 nights in Nov 2024

6/10 Okay

Robert

30 Nov 2024

Stayed 4 nights in Oct 2024

8/10 Good

Kerolos

Travelled with group

30 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

We stayed in this resort for 4 nights.. let me break it down Pros: -Food is good specially at the steakhouse we went twice.. rest of restaurants are okay but the room service takes an hour and the food is below average -The vibe is good we really enjoyed the pools and the interior also the ease of going anywhere around -Beachclub is great and staff were being helpful w towels and stuff also the vibe at the beach club from the pools and bars is really fun Cons: -Service isn’t great it’s not bad but we been to multiple resorts in mexico and service was beyond great. -shuttle to beachclub is abt 30 mins and sometimes more -The resort is more for couples.. for ex the shower in the rooms doesn’t have a door so if you going w cousins or family it could be uncomfortable

Stayed 4 nights in Nov 2024

8/10 Good

Amy, Lilburn

Travelled with partner

29 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property, great spa, friendly staff. Shuttling from our room at the casa zamna property to the main resort was not easy or fast.

Stayed 4 nights in Nov 2024

10/10 Excellent

Jarryd

Travelled with family

27 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an amazing time. Great area to just relax. The swim out and the beach were the highlights.

Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley Laurie

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was treated like a true princess on my birthday

Stayed 3 nights in Nov 2024

10/10 Excellent

Arlenys Hernandez

23 Nov 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Travelled with partner

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was new & you can tell they weren't shy to splurge on a ton of aesthetic features! Going at the end of September/early October was great - low crowds & the weather was still warm enough. No severe weather happened during our stay neither. The staff was phenomenal & the food all over the hotel was 10/10. Definitely am planning on returning.

Stayed 5 nights in Sep 2024

6/10 Okay

Fradi

Travelled with partner

19 Nov 2024

Liked: Cleanliness, property conditions & facilities

This recent weekend trip provided a wonderful experience at a beautiful hotel known for its modern and comfortable rooms, with various appealing amenities. The hotel offers a serene atmosphere, making it an ideal getaway for relaxation. However, there are opportunities for improvement in the hotel's three restaurants, particularly at Olio, which specializes in Mediterranean cuisine. The food was not good at all. You can tell we were being served frozen food in a few areas. We expected fresh food. The bars and the drinks were always very watered down. Beware of pushy salespeople upon checking in who try to whisk you away for a 90-minute trip to their sister's location. This was very irritating, as we were hungry and tired from our long trip. They wanted us to make a decision right there and then. This was not a pleasant check-in experience. The service in a handful of areas was prolonged. The hotel has nine pools and a well-regarded spa. The beach club is nice but they need more staff in the bar and lunch area. The hotel is in Aldea Zama, an area that allows for pleasant walking trips to nearby boutique coffee shops and local restaurants.

Stayed 3 nights in Nov 2024

8/10 Good

Mahir, Orange Walk

Travelled with partner

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first experience was one to remember! We would definitely recommend & return again. Perfect for couples. Romantic.

Stayed 4 nights in Nov 2024

10/10 Excellent

Jewel

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort. A little confusing to navigate but I would recommend

Stayed 4 nights in Nov 2024

8/10 Good

Krystal P

Travelled with group

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort was nice and clean. Great amentities especially in VIP. Just a little slow with restaurant wait times but will definitely return.

Stayed 4 nights in Nov 2024

10/10 Excellent

Jairzinhio

10 Nov 2024

Stayed 10 nights in Oct 2024

8/10 Good

Kristina

Travelled with group

8 Nov 2024

Liked: Cleanliness, staff & service, amenities

I liked the resort overall. Great entertainment, great staff, options for dinner could have been more. Pool options are limited r/t unless your VIP. The best part was def having the beach club apart of the resort. So free transportation to and from beach, along with access to great shopping, other site seeing, and restaurants.

Stayed 1 night in Nov 2024

8/10 Good

Kristina

Travelled with group

7 Nov 2024

Liked: Cleanliness, staff & service

Very excellent resort. Just not every pool was open. Dining was limited. Very good entertainment.

Stayed 5 nights in Nov 2024

8/10 Good

Denis

5 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2024

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Choose dates to view prices

Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Casa Zamna Ocean Front Junior Suite King Bed

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed

View all photos for Junior Suite King Bed

Junior Suite King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Junior Suite (Swim Out, Double Beds)

View all photos for Junior Suite, 1 King Bed (Swim Out)

Junior Suite, 1 King Bed (Swim Out)

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Preferred Club Rooftop Master Suite with Plunge Pool

View all photos for Presidential Suite

Presidential Suite

View all photos for Casa Zamna Tropical View King

Casa Zamna Tropical View King

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests)

View all photos for Deal of the Day!

Deal of the Day!

View all photos for Casa Zamna Ocean Front Junior Suite

Casa Zamna Ocean Front Junior Suite

View all photos for Junior Suite (Tropical View, Double Beds)

Junior Suite (Tropical View, Double Beds)

View all photos for Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Preferred Club Junior Suite, Swim Out, King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Preferred Club Junior Suite, Swim Out, Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

Preferred Club Junior Suite, Tropical View, Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Preferred Club Junior Suite, Tropical View, King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Casa Zamna Tropical View Double w Queen Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out

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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions