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Unho Tulum

5.0 star property

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Photo gallery for Unho Tulum

Front of property
40-inch Smart TV with digital channels, TV, printers
Outdoor pool, open 8:00 AM to 10:30 PM, pool loungers
Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room | 40-inch Smart TV with digital channels, TV, printers
40-inch Smart TV with digital channels, TV, printers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • Parking included
  • Outdoor space
  • 24/7 front desk

Explore the area

Map
C. 7 Poniente, 24, Tulum, QROO, 77760
  • Hospital de Tulum
    ‪4 min drive‬
  • Dos Aguas Park
    ‪4 min drive‬
  • Tulum National Park
    ‪7 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, Private Pool

Deluxe Studio, Private Pool | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Studio, Private Pool

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Private Pool, Courtyard View

Superior Apartment, Private Pool, Courtyard View | Living area | 40-inch Smart TV with digital channels, TV, printers

Superior Apartment, Private Pool, Courtyard View

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Apartment

Standard Apartment | Private kitchen | Microwave, stovetop, coffee/tea maker, rice cooker

Standard Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Studio

Comfort Studio | Premium bedding, down duvets, pillow-top beds, in-room safe

Comfort Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room | 40-inch Smart TV with digital channels, TV, printers

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower | Living room | 40-inch Smart TV with digital channels, TV, printers

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

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About this property

Unho Tulum

Luxury aparthotel with spa services and 24-hour front desk
Along with an outdoor pool, this aparthotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a pillowtop bed. Comforts include premium bedding and a pillow menu, and guests will also find conveniences, such as a microwave and a coffee/tea maker. Housekeeping is available on request.
Unho Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes kitchen islands. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and rice cookers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
During your stay at Unho Tulum, you'll be close to Playa Paraiso. Free WiFi in public areas, free self-parking and an outdoor pool are available. This luxury aparthotel has 15 apartments. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each apartment.
  • Each apartment offers a pillowtop bed, a Smart TV and a microwave
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • 11 minutes by car from Tulum Beach and 12 minutes from Tulum Mayan Ruins
As a guest of Unho Tulum, you'll find an outdoor pool, spa services, and a vending machine. WiFi is free in public spaces. The luxury Unho Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum aparthotel.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • Highchair
  • Travel cot

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Hob
  • Kitchen island
  • Microwave
  • Rice cooker
  • Spices

Dining

  • Chef service

Bedrooms

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Meal delivery service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a village
  • In the suburbs
  • Near the sea

Things to do

  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Unho Tulum

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Guests will receive an email 2 weeks before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Unho Tulum Tulum
Unho Tulum Aparthotel
Unho Tulum Aparthotel Tulum

Unho Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.2/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little place to stay at a good rate. Walking distance to a few local spots. Surrounding area is under construction but that didn’t impact our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was such a vibe! My friends and I enjoyed our stay.. the negative comments about the area was not needed! If you ever been to Tulum then you already know it is developing, however, the property was amazing!! The property manager was really helpful, informative, and I was able to communicate with him about whatever I needed during our stay. We really enjoyed our stay!! I encourage yall to book..
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Amenities
Liked space, decor. Did not like location. Road to Unho, rocky, muddy, rough terrain some roads to get there (rent a jeep or 4x4 if you can. Property for most part maintained. Only issues were. Pool was dirty upon arrival. Asked attendant if pool was cleaned he said “yes”, but when we asked a different attendants after he left, he said “no” and immediately started cleaning the pool (we appreciated that). Fixtures in the house were rusty (especially the sink in the kitchen). It looked very dirty with the rust (I was creeped out to wash dishes in it). At first I thought that the rust stains could not come out but then I asked one of the female attendants to clean it. She got a sponge n some soap and to my surprise “most” of the rust came out. I also had an issue with the upstair shower. I noticed a “black” unknown substance around the bottom of the shower. I looked at it for a couple of days then finally asked the male attendant if he knew what the substance was? He said he did not know but he would try to get it out with bleach. He put the bleach on it and most of the black substance disappeared. He had to do this 2 days in a row (it appeared to be mold to me. Around the faucet also had little black specs. So long story shirt, the property in general diid not appear to be inspected or deep cleaned before I arrived. Property smelled like it was just sitting there, like it was not freshly cleaned. Expected more when cleanliness was concerned. I would not stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2024

10/10 Excellent

MarKetha

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

curtis, Paradise

Liked: Cleanliness, amenities, property conditions & facilities
Very beautifully decorated! Just a beautiful place
Stayed 3 nights in Mar 2024

10/10 Excellent

linah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Carey

Stayed 5 nights in Dec 2023

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay...
Stayed 2 nights in Jun 2023

8/10 Good

Monique, Arverne

Travelled with family
Liked: Amenities, property conditions & facilities
…so many little bugs :-(
Stayed 6 nights in Feb 2023

10/10 Excellent

MONTSERRAT

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Camille

Liked: Cleanliness, room comfort
Agréable séjour
Très bel établissement. Chambre spacieuse et joliment décorée. Nous avions une petite piscine privée sur notre terrasse ce qui rendait le séjour encore plus agréable. Hôte disponible et réactif Le seul bémol est l’accès à l’hôtel qui nécessite de conduire sur une route en très mauvais état
Stayed 2 nights in Jul 2023

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

MARCIA

Liked: Cleanliness, room comfort
Maravilhoso
Piscina aquecida maravilhosa
Stayed 3 nights in Feb 2023

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.