Skip to main content
Beginning of main content

Enter dates to see availability

Luxury Apartment, Private Pool

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Apartment, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Luxury Apartment, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Zereno Boutique Hotel, you'll be within walking distance of Tulum National Park. You'll find features such as free breakfast, free WiFi in public areas and free airport pick-up service.

  • Free continental breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins
  • Free airport pick-up shuttle service

Property Features

You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Zereno Boutique Hotel. A free shuttle from the airport to the hotel is free (available on request). This 3.5-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Free airport pick-up

Room Amenities

Zereno Boutique Hotel offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony (furnished)
  • Minibar
  • Smart speaker
  • Smart television
  • Digital channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Zereno Boutique Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Zereno Boutique Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. The property is professionally cleaned. Guests can access their rooms with a mobile device.

  • Contactless check-out is not available
  • Staffed front desk
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at midnight
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Service animals not allowed
  • Debit cards
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Zereno
  • Zereno Boutique Hotel Hotel
  • Zereno Boutique Hotel Tulum
  • Zereno Boutique Hotel Hotel Tulum

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.fi/Tulum-Hotels--Zereno-Boutique-Hotel.h65489634-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels--Zereno-Boutique-Hotel.h65489634-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Tulum-Hotels--Zereno-Boutique-Hotel.h65489634-p2.Hotel-Reviews?rm1=a2&