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The Silveri Hong Kong - MGallery

5.0 star property

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Photo gallery for The Silveri Hong Kong - MGallery

Premium bedding, down duvets, minibar, in-room safe
Cocktail bar
140-cm LED TV with cable channels, TV
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
16 TAT TUNG ROAD, Tung Chung, 0
  • Citygate Outlets
    ‪1 min walk‬
  • Tung Chung New Development Ferry Pier
    ‪8 min walk‬
  • AsiaWorld-Expo
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪7 min drive‬

Room options

View all photos for Sunset Suite, Lounge Access, 1 King Size Bed, Corner Suite

Premium bedding, down duvets, minibar, in-room safe

Sunset Suite, Lounge Access, 1 King Size Bed, Corner Suite

  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY EXECUTIVE TERRACE ROOM - 1 King Size Bed, Lounge Access, Private Terrace with heated Jacuzzi

Premium bedding, down duvets, minibar, in-room safe

LUXURY EXECUTIVE TERRACE ROOM - 1 King Size Bed, Lounge Access, Private Terrace with heated Jacuzzi

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for POOL TERRACE SUITE - 1 King Size Bed, Lounge Access, Private Terrace with Plunge Pool

POOL TERRACE SUITE - 1 King Size Bed, Lounge Access, Private Terrace with Plunge Pool | Premium bedding, down duvets, minibar, in-room safe

POOL TERRACE SUITE - 1 King Size Bed, Lounge Access, Private Terrace with Plunge Pool

  • 54 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for EXECUTIVE ROOM - 1 Queen Size Bed, Lounge Access, High floor

EXECUTIVE ROOM - 1 Queen Size Bed, Lounge Access, High floor | Premium bedding, down duvets, minibar, in-room safe

EXECUTIVE ROOM - 1 Queen Size Bed, Lounge Access, High floor

  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Bathtub (Executive, Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Bathtub (Executive, Lounge Access)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, View (Urban Oasis View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 Queen Bed, View (Urban Oasis View)

  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds, View (Urban Oasis View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, View (Urban Oasis View)

  • 26 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Double Beds (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds (Deluxe)

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

The Silveri Hong Kong - MGallery

Luxury hotel with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a seasonal outdoor pool.
The Silveri Hong Kong - MGallery offers 206 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 140-cm LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Tung Chung hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Silveri Hong Kong - MGallery. During your stay, you're just a quick walk from Citygate Outlets. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Citygate Outlets and 6 minutes by car from AsiaWorld-Expo
  • Free airport shuttle service
The Silveri Hong Kong - MGallery offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 667 square feet (62 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Silveri Hong Kong - MGallery. A roundtrip airport shuttle is free at scheduled times.

This 5-star Tung Chung hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
The Pavilion – On-site cocktail bar.
The Enclave – This bistro specialises in international cuisine. Open daily.
Fresh – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (HKD 528 per day)
  • Free return airport shuttle from 6:30 AM to 11:30 PM at scheduled times

Food and drink

  • Daily buffet breakfast available for a fee: HKD 258 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fresh
  • The Enclave
  • The Pavilion

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Baby bath
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 667 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 140-cm LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has a strict no-smoking policy. Violators will be subject to a cleaning fee of HKD 1500.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 258 per person
  • Nearby parking fee: HKD 528 per day (98 ft away)
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 March and close on 30 November.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citygate HK Mgallery Hotel TUNG CHUNG
Citygate HK Mgallery Hotel
Citygate HK Mgallery TUNG CHUNG
Hotel Citygate HK Mgallery TUNG CHUNG
TUNG CHUNG Citygate HK Mgallery Hotel
Citygate HK Mgallery Hotel TUNG CHUNG
Citygate HK Mgallery Hotel
Citygate HK Mgallery TUNG CHUNG
Hotel Citygate HK Mgallery TUNG CHUNG
TUNG CHUNG Citygate HK Mgallery Hotel
Hotel Citygate HK Mgallery

The Silveri Hong Kong - MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 250 reviews
Rating 8 - Good. 62 out of 250 reviews
Rating 6 - Okay. 22 out of 250 reviews
Rating 4 - Poor. 11 out of 250 reviews
Rating 2 - Terrible. 5 out of 250 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with family
Friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Nixon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great
Our stay was great. From room, breakfast and location especially going to Macau. Lots of restaurants and shops within the area.
Stayed 1 night in Dec 2024

10/10 Excellent

leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Booked two rooms and only one room was ready upon check in. The other room was only made available after 5pm. Daily cleaning of room is terrible. Very obvious that the sofa was not dusted/cleaned. Bedside table not cleaned (both still had crumbs showing) after cleaning was completed. Floor not swept/vacuumed, can still see hair. Not attentive enough to replace an almost empty box of tissues. Poor design of bathroom/toilet area; not enough hooks around. Room is probably suitable for adults only, not family friendly….can see person showering….
Stayed 2 nights in Nov 2024

10/10 Excellent

Lam

Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fab room
Stayed 5 nights in Nov 2024

10/10 Excellent

Lwazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days at The Silveri
Great aesthetics supported by efficient staff. The restaurant is amazing and the connection to the mall made things easier on down days
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工非常親切友善 知道有小孩入住，還主動提供小孩的備品包 樓下就是商場，很多餐廳及逛街的選擇
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All around excellent stay, highly recommened for transitioning travelers, but ecen travelers to HK can stay there with such an easy access to MTR. But for first time visitor to the hitel from inside HK, make sure tou follow the signage for the hotel. Can be challenging to locate the wentrance.
Stayed 1 night in Nov 2024

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

WENHUI, Wheaton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Man Lung

Stayed 1 night in Oct 2024

10/10 Excellent

LI CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yingqi

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, bathroom facilities are new and great. Will choose this hotel next time.
Stayed 1 night in Oct 2024

8/10 Good

Kammy Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating and understanding
They allowed us to check in early.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ming Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Sep 2024

8/10 Good

Wing Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, shopping and eating conveniences. Closed to public transportation MTR.
Stayed 1 night in Sep 2024

10/10 Excellent

TECK MENG LAWRENCE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay with a young toddler to go to Disneyland. Excellent hotel and service. Very clean and luxurious. Room is slightly small for 3 people. Had access to the breakfast and lounge with had a good spread. Will come back to stay again
Stayed 3 nights in Sep 2024