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Hotel Carlton

3.0 star property

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Photo gallery for Hotel Carlton

Reception
Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished
Exterior
Deluxe Double Room | Street view
Deluxe Double Room | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
31 Av Habib Bourguiba, Tunis, 1001
  • Habib Bourguiba Avenue
    ‪1 min walk‬
  • National Theatre of Tunisia
    ‪3 min walk‬
  • Clock Tower
    ‪4 min walk‬
  • Tunis (TUN-Tunis - Carthage Intl.)
    ‪15 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, in-room safe, individually furnished

Comfort Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Exclusive Triple Room

Premium bedding, minibar, in-room safe, individually furnished

Exclusive Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Executive Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Double Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, individually furnished

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Double or Twin Room

  • 19 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Large Single Bed

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The price is €100
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includes taxes & fees
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About this property

Hotel Carlton

Central Tunis hotel connected to a shopping centre, steps from Habib Bourguiba Avenue
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Carlton offers 80 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Tunis hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Carlton. During your stay, you'll be connected to a shopping centre and just a quick walk from Habib Bourguiba Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Habib Bourguiba Avenue and 3 minutes on foot from National Theatre of Tunisia
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Hotel Carlton also features a terrace, coffee/tea in common area, and concierge services.

This 3-star Tunis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Carlton has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Return airport shuttle (surcharge) from 8 AM to 6 PM

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 7

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Carlton

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.37 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per room (return)
  • Late check-out fee: EUR 7 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Carlton offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Tunis
Hotel Carlton Tunis
Hotel Carlton Hotel
Hotel Carlton Tunis
Hotel Carlton Hotel Tunis

Hotel Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

The front desk was super helpful with an airline flight issue. This was very much appreciated and relieved an anxious moment
Stayed 1 night in Oct 2024

10/10 Excellent

Viajes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sid Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Stefan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great as well as the wi-fi. The staff was generally helpful. However, we were given a room facing the alley which was very dirty and smells like pee. Generally, I can live with that however we turned in about 10:45 on our first day and had an appointment early the next day. Close to midnight there was quite a bit of racket in the alley way with several individuals talking loud and making a lot a noise with cans and bottles. This went on until about 12:45 am where upon I went to the front desk to complain about the noise. Waking up the security guard, he supposedly went outside to talk to them but as it turned out he didnt he just poked his head out the door and went back inside. I know this because I filmed it from my second floor window. However, of the individuals there two remind. They continued talking loud and making noise with a lot of bottles and can, pouring it into other bags and so on. I went back downstairs and was told that they were working, like Im was to understand. So, I asked do they work for the government or a company. The answer was no only for themselves. Long story short, the next day they moved me to a smaller room yet I paid for an executive suite. I fell once, knicked my ankles on the wooden frame of the bed twice. This room was not as clean as the first, could have use a vacuum. I've stayed at this hotel at least once a year (if not twice) since 2013 but I think it is time to look for another place.
Stayed 6 nights in Sep 2024

10/10 Excellent

Nazzar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Shower pressure was great, linens very nice and clean, good elevator. Breakfast was thorough and plentiful but I didn’t find much that I liked, unfortunately. Still, a great hotel for a BANG UP deal! Very affordable!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kais, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Sugar land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. I would recommend this property for sure, A/C, WiFi, shower all were good - and the best part is you walk outside and you’re right in walking distance of everything!
Stayed 2 nights in Jul 2024

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean .good staff.good location.good food.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart hotel at a good location in the center of the city. Taking the lift in hotel convinced me that it was probably OK to ask some locals about the Tunisian revolution in 2011.
Stayed 5 nights in Jun 2024

8/10 Good

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Right in the middle of shopping and restaurants. Médina de Tunis is a 10 minute walk. Nice big room. Breakfast was very good for a 3-star hotel. Friendly staff. Clean. Would recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Flaviomuini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Antesar, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great place to stay clean and staff very professional
Stayed 1 night in May 2024

6/10 Okay

khalil

Couple traveler
Old bed and not comfortable no screen on windows very good location we will not stay there again
Stayed 2 nights in Apr 2024

8/10 Good

Ali

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality from staff
Great location, super friendly and very helpful staff - would highly recommend.
Stayed 3 nights in Mar 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Central Location
Great location, about 10mins walk to old Medina & 5 mins to the clock tower. Plenty of shops & restaurants right by the hotel. Room was clean & modern. No tea or coffee making facilities in the room, but you can go downstairs to reception to get hot water for drinks. Very good buffet breakfast. AC just blowed out hot air
Twin Room
Breakfast Area
Stayed 2 nights in Mar 2024

8/10 Good

Muini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Wail

Stayed 1 night in Jan 2024

10/10 Excellent

Djime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and easy access to everything. I’d definitely recommend it.
Stayed 8 nights in Dec 2023

2/10 Terrible

Mesbah

Travelled with family and small children, Business traveller
Disliked: Staff & service
I had a bad experience at the hotel. The girl receptionist was rude and unprofessional. She asked a 15-year-old for her ID, even though we had already shown her school ID with her picture. I will definitely not stay there again. I used to stay there when I came from the United States, but after how they treated my wife, I will never book this hotel again.
Stayed 2 nights in Dec 2023

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Almas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2023

2/10 Terrible

Ashifa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bug alert. Right upon checkin I told the front desk about mosquitoes and suggested they get a spray for the room and completely seal the window. They didn’t do anything even though they said someone was coming to do something. When I tried to change rooms because no one came to fix anything, I was told the hotel is full. So I blasted the AC and hid under the covers to get some shut eye. After I woke itching to multiple bites on my face, and arms the morning staff were more attentive- the big red marks on my body helped too! They gave me a can of bug spray and had maintenance fix the window seal. I’ve been spraying my room every time I leave which seems to have corrected the issue. What a terrible night though - three days later I’m still itching.
Stayed 3 nights in Oct 2023