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4.7 out of 5

"An attractive hotel in a nice setting with very good staff. " More

By a verified traveller on Tue 23 Apr 2019

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Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Pool View (Super Plus)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Residence Tunis. During your stay, you'll be within walking distance of The Residence Golf Course. Features include free breakfast, free WiFi in public areas and free valet parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to mud baths, hydrotherapy or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by car from St. Louis Cathedral and 11 minutes from Carthage Museum
  • Airport shuttle service available for a fee

The Residence Tunis ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Residence Tunis

Everyone (6) Couples (2) Family (1)
4 out of 5

Posted by on 1 May 2023

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Comment from Hotel Management

26 May 2023 by Mehdi Belkhodja

Dear Madam,Thank you for your kind feedback and we hope to have the pleasure of welcoming you again very soon!Best regards,Mehdi BelkhodjaGeneral Manager

5 out of 5
An attractive hotel in a nice setting with very good staff.

Posted by on 23 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Ahlem Enneifer

Dear Guest, It gives us so much pleasure to read of your nice experience whilst staying at The Residence Tunis. It pleases me to know how our attentiveness met your expectations. We look forward to welcoming you back for another stay soon. Sincerely, Ahlem Enneifer Quality Director

5 out of 5
Hotel parfait à tous les points de vue. Les chambres sont magnifiques, la nourriture excellente, le personnel aux petits soins. Les piscines et la Plage sont paradisiaques, le sejour etait parfait.

Posted by on 3 May 2023

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Comment from Hotel Management

3 May 2023 by Mehdi Belkhodja

Cher Monsieur,Nous vous remercions tout particulièrement pour ce merveilleux commentaire mis en ligne.Nous avons vraiment été touchés par votre message et j'ai été été très heureux de le partager avec l'ensemble de mes collaborateiurs. Dans l'attente du plaisir de vous accueillir de nouveau prochainement à The Residence Tunis.A très bientôtSincèrement,Mehdi belkhodjaGeneral Manager

5 out of 5
J’ai passé un séjour d’exception dans cet hôtel. Le personnel est extraordinaire, au petit soin, chaleureux et très professionnel. C’était ma première fois à la résidence mais sûrement pas la dernière. Je sais désormais que je séjournerais dans cette hôtel à chaque passage à Tunis. Merci et à très bientôt, ne changez rien vous êtes les meilleurs à Tunis

Posted by on 1 Apr 2022

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Comment from Hotel Management

4 Apr 2022 by Mehdi Belkhodja

Chère Madame, Cher monsieur, Je tiens à vous remercier personnellement d’avoir choisi The Residence Tunis à l'occasion de votre visite à Tunis. Je suis ravi que nous ayons répondu à vos attentes et enchanté de voir que votre séjour a été un véritable succès. Sachez que vos compliments ont été partagés avec mes équipes et qu'elles ont été très honorées à la lecture de vos commentaires si élogieux. Nous attendons d'avoir le plaisir de vous accueillir de nouveau parmi nous. Bien à vous, Mehdi Belkhodja General Manager

5 out of 5

Posted by on 2 Aug 2019

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Comment from Hotel Management

3 Aug 2019 by Ahlem Enneifer

Dear Guest, Thank you for your positive feedback of your experience of The Residence Tunis. On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon. Sincerely, Ahlem Enneifer Quality Director

5 out of 5

Véritable 5 étoiles

Magnifique hôtel dont les 5 étoiles sont de vraies 5 étoiles... L hôtel est magnifique aussi bien les parties communes, que les chambres et le spa. Très belle plage. Restaurants d une grande cuisine. Je recommande fortement. Le seul bémol que j ai rencontré durant mon séjour fut la présence d une jeune prostituée accompagnant un vieil homme français. La situation était repugnante j aurais aimé une autre clientèle...

Posted by , from Tunis on 15 Mar 2018

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Comment from Hotel Management

9 Apr 2018 by Ahlem Enneifer

Chère Sarah, Un grand merci à vous d’avoir pris le temps d’écrire un commentaire aussi élogieux que le vôtre et nous ne manquerons pas de le partager avec nos collaborateurs. Nous sommes ravis de faire partie des hôtels 5 étoiles avec un personnel aux petits soins pour garantir à chacun de nos hôtes un service irréprochable dont ils se souviendront. Nous espérons vous accueillir à nouveau lors d'un prochain séjour à Tunis et vous compter parmi nos hôtes les plus fidèles. Cordialement, Ahlem Enneifer Quality Director

5 out of 5

Tolles Hotel

Wir hatten nicht viel von Tunis erwartet und wurden äußerst positiv überrascht. Das Hotel ist sehr sauber mit liebevollen Blumenarragements. Im Zimmer erwartete uns ein Obstkorb. Das Abendessen war exzellent und auch das Frühstücksbuffet hat mit wunderbaren französischen Croissants voll überzeugt. Schön ist auch der Indoorpool und der Spabereich. Der Außenpool wurde gerade renoviert. Wir kommen definitiv noch einmal wieder.

Posted by , from FRANKFURT am Main on 5 Mar 2018

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Comment from Hotel Management

6 Mar 2018 by Ahlem Enneifer

Dear Guest, Thank you very much for choosing The Residence Tunis for your recent trip to Tunis and for sharing your impressions with us. We genuinely value and appreciate your feedback. How wonderful to know that you appreciated our flower arrangements and our special attention in your room. We were delighted to learn that you spent a most enjoyable stay and that the services of our staff met your expectations. It is also a pleasure to read that you enjoyed the French croissants of our Pastry Chef Franck .We have been pleased to share your impressions with all the teams who have contributed to the success of your last visit. Thank you very much once again for shared your beautiful words with us and for supporting us. Sincerely, Ahlem Enneifer Quality Director

3 out of 5

Quel dommage....

On m’avait beaucoup parlé de cet hôtel pour son excellence. Si j’ai adoré le professionnalisme et la gentillesse du personnel, pour le reste... L’immense piscine était vide et en chantier. Des bruits de marteau et de scie électrique une bonne partie de la journée... bref, impossible d’apprécier l’endroit. J’aurais aimé être averti à la réservation. Quel dommage !

Posted by , from Paris on 4 Mar 2018

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Comment from Hotel Management

9 Apr 2018 by Ahlem Enneifer

Cher Laurent, Je vous remercie sincèrement d’avoir pris le temps de partager avec nous vos impressions suite à votre séjour à The Residence Tunis. Je suis navrée de lire votre déception suite aux nuisances sonores provenant des travaux de maintenance, totalement imprévus, de notre piscine extérieure. Nous en sommes sincèrement désolés. Soyez assuré que le confort et la satisfaction de nos clients sont notre priorité et nous serons heureux de pouvoir vous démontrer lors d'un prochain séjour parmi nous la qualité de service que l'on offre habituellement à nos hôtes. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement à The Residence Tunis afin que vous ne restiez pas sur ce bilan mitigé. Cordialement, Ahlem Enneifer Quality Director

5 out of 5
Retour 15 ans après ma dernière visite. Toujours aussi magnifique et personnel d'un excellent niveau et extrêmement serviable

Posted by on 18 Nov 2017

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Comment from Hotel Management

8 Jan 2018 by Ahlem Enneifer

Cher Client, Nous vous remercions d'avoir partagé votre magnifique commentaire sur notre page Expedia. Sachez que notre fierté a été immense et que nous avons été très touchés de lire que nous sommes toujours à la hauteur des attentes de nos hôtes. Dans l'attente de vous accueillir très prochainement à The Residence Tunis, Cordialement, Ahlem Enneifer Quality Director

Property Features

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 100 metres away. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Enjoy a summer holiday at The Residence Tunis, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, an outdoor pool and a children's pool. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star La Marsa hotel.

  • 170 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

The Residence Tunis offers 170 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. This individually furnished accommodation includes day beds. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This La Marsa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Separate bedroom
  • Select Comfort beds
  • Stocked minibar (free)
  • Day bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

L Olivier – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Li Bai – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.

El Dar – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open selected days.

Zembra – This restaurant specialises in fondue and only serves lunch. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Neroli – This restaurant serves lunch and light fare. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 15 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Horse riding/rental on site
  • Tennis lessons on site
  • Windsurfing nearby

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 15
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Residence Tunis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit guests to wear a hasema/burkini/ T-shirt in the pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Tunis
  • Residence Tunis Gammarth
  • Residence Tunis Hotel
  • Residence Tunis Hotel Gammarth
  • Tunis Residence
  • The Residence Tunis Hotel La Marsa
  • Residence Tunis Hotel La Marsa
  • Residence Tunis La Marsa
  • The Residence Tunis Hotel
  • The Residence Tunis La Marsa
  • The Residence Tunis Hotel La Marsa

You should know

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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