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Rixos Turkistan

4.5 star property

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Lobby
Front of property
Luxury Suite | Private kitchen
Junior Suite | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
25 B. Sattarkhanov Ave, Turkestan, Turkestan, 161200
  • Mausoleum of Khoja Ahmed Yasavi
    ‪5 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Suite

Luxury Suite | Living area | TV

Luxury Suite

  • 78 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, iron/ironing board, free WiFi

Family Suite

  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Rixos Turkistan

Luxury hotel with 2 restaurants and 2 indoor pools
Along with 2 restaurants, this hotel has 2 indoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site. Change of towels is available on request
Rixos Turkistan offers 121 air-conditioned accommodations with a safe and complimentary bathrobes. Televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Turkestan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rixos SPA. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is open daily.
During your stay at Rixos Turkistan, you'll be close to Mausoleum of Khoja Ahmed Yasavi. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Indulge with Thai massages at Rixos SPA
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a steam room
  • Just a 5-minute drive from Mausoleum of Khoja Ahmed Yasavi
As a guest of Rixos Turkistan, you'll find a full-service spa, 2 indoor swimming pools, a steam room, and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, gift shops/newsstands, and a garden are also featured at the luxury Rixos Turkistan. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Turkestan hotel.

Guests are served a free buffet breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
KazakhAsia – On-site fine-dining restaurant.
Aspan – On-site fine-dining restaurant. Open daily.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Aspan
  • KazakhAsia

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos Turkistan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 20000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: KZT 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Rixos Turkistan Hotel
Rixos Turkistan Turkestan
Rixos Turkistan Hotel Turkestan

Rixos Turkistan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saied Sokhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice stuff
Nice hotel, clean and with good facilities inside room. Will definitely stay again. Stuff were nice as well.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited Turkistan 3 times, and every time I choose to stay at Hotel Rixos. The cost of the stay is definitely worth it considering the quality of the room, the services and amenities you get overall at Hotel Rixos. The rooms I had were very clean and comfortable. The standard upkeep they have is noticeable with how clean the room, bathroom, and furniture are well maintained. The bed is quite large and very comfortable. The room service is convenient, and a phone call away. The main reason why I stay at Hotel Rixos is the amenities: which is the workout gym, indoor swimming pool, sauna, cold shower, and massage. Turkistan is a small city, so finding a gym in the area is problematic. The gym they have is spacious, all the free weights and workout equipment needed to be adequate to a western equivalent gym. The pool is a good size if you're looking to swim a few laps. The hot sauna and cold shower I used one time, it felt great afterwards. But note to Western guests: the massage they do is Russian style so it's more harsh to the body to that of a softer gentler type massage. Also, another big plus is the breakfast buffet. One of the best breakfast buffets I ever had in a hotel, with exceptional and healthy options to choose from. The breakfast was more Western style than Kazkah. The reception desk is very helpful, and most of the hotel staff speaks fluent English which is very accommodating. Overall, Hotel Rixos in Turkistan is amazing, and would definately stay again!
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, conveniently located next to a mall.
Stayed 3 nights in Dec 2023

8/10 Good

MUSLYUM GYUNER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024