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Turtle Bay Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Turtle Bay Lodge

Property grounds
Honeymoon Tent, 1 Bedroom, Ocean View | Garden view
Outdoor pool, pool loungers
Family Room, Oceanfront | Beach/ocean view
Luxury Tent, 1 Queen Bed, Ocean View, Oceanfront | Beach/ocean view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Luganville, Espiritu Santo, Turtle Bay, Espiritu Santo
  • Matevulu Blue Hole
    5 min drive
  • Riri Blue Hole
    5 min drive
  • Nanda Blue Hole
    6 min drive
  • Luganville (SON-Santo-Pekoa Intl.)
    52 min drive

Room options

View all photos for Double Room, Ocean View, Oceanfront

Double Room, Ocean View, Oceanfront | Premium bedding, individually decorated, individually furnished

Double Room, Ocean View, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Tent, 1 Queen Bed, Ocean View, Oceanfront

Luxury Tent, 1 Queen Bed, Ocean View, Oceanfront | Premium bedding, individually decorated, individually furnished

Luxury Tent, 1 Queen Bed, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Oceanfront

Family Room, Oceanfront | Premium bedding, individually decorated, individually furnished

Family Room, Oceanfront

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Family Room, Poolside

Family Room, Poolside | Premium bedding, individually decorated, individually furnished

Family Room, Poolside

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Honeymoon Tent, 1 Bedroom, Ocean View

Honeymoon Tent, 1 Bedroom, Ocean View | Garden view

Honeymoon Tent, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2

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4.4 out of 5, Excellent, (130)
The price is €150
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Turtle Bay Lodge

Ocean-view hotel with a bar/lounge, near Matevulu Blue Hole
At Turtle Bay Lodge, relax by an outdoor pool or hit the beach where you can enjoy snorkelling.
Turtle Bay Lodge offers 14 accommodations with coffee/tea makers and a ceiling fan. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Turtle Bay Lodge, you'll be close to Matevulu Blue Hole. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance and luggage storage
  • On-site recreation includes kayaking and scooters/mopeds to rent
  • Just a 5-minute drive from Matevulu Blue Hole and 6 minutes from Nanda Blue Hole
  • Airport and local-area shuttle service available for a fee
Turtle Bay Lodge offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Turtle Bay Lodge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Turtle Bay hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Turtle Bay Lodge has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Room service
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4.0 per cent for credit card payments
The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Turtle Bay Lodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 3000 per room (one-way)
  • Credit card charges are subject to a surcharge of 4.0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a security system
Turtle Bay Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Turtle Bay Lodge
Turtle Bay Lodge Vanuatu/Luganville
Turtle Bay Hotel Espiritu Santo
Turtle Hotel Espiritu Santo
Turtle Bay Lodge Hotel
Turtle Bay Lodge Turtle Bay
Turtle Bay Lodge Hotel Turtle Bay

Turtle Bay Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 81 reviews" "
Rating 8 - Good. 30 out of 81 reviews" "
Rating 6 - Okay. 12 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Santo! Highly recommend hiring the buggy to explore the East Coast. Great food options and staff is lovely. Thanks again for having us!
Stayed 3 nights in Apr 2024

8/10 Good

Stephen

Stayed 7 nights in Mar 2024

10/10 Excellent

leesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the managers did a fabulous job directing you to the most incredible sights. We had a rental car but you could do anything with all the tours they offer. I highly recommend this place and the food was also the best!!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Carmeila

Liked: Property conditions & facilities
Great property, loved our time here and would happily come back again :)
Stayed 3 nights in Oct 2023

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great things about our stay! The food, the staff, the location, the accomodation, the activities, the attention to details …all fantastic! Can’t wait to visit again.
Stayed 4 nights in Dec 2022

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

6/10 Okay

Stephen

Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, you need to have a car to drive around, because is far. Breakfast should be better
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.
Stayed 4 nights in Aug 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
It was a very comfotable stay
Stayed 2 nights in Aug 2019

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite remote but fabulous food and staff
Fantastic staff, Delvene, Iris, John and Adam in particular were wonderful, so helpful in every way. The other staff members behind the scenes were also very friendly. This is a remote location with not much else around. We took advantage of booked tours from the resort which introduced us to Santo. The Turtle and Dugong tour was a highlight. Unfortunately for us the weather was not kind.
Stayed 7 nights in Aug 2019

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best place to stay. Can improve.
Nice setting, good location for getting around in terms of being half way between luganville and champagne beach. Loads to do in good weather. We had bad weather which is no one’s fault but felt a bit marooned then during those times. The trips we did were all great and apparently heavily vetted by the hotel. Friendly service. The food was a little inconsistent but generally very good. The hotel do point out the limitations of their location in a developing country in terms of access to fresh produce and that’s fine. The owner was a bit crass, and we received an email asking for a 5* review and to email them criticisms which didn’t sit well with me. Generally though, a very pleasant stay.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Location on the water was great, friendly staff at resort.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
We booked a bit last minute so probs paid too much for our room. it was the most expensive on our 2 1/2 week stay in Vanuatu and was pleasant but not top notch. We were disapointed that the kayaks were an additional fee as that was one of the reasons we chose this lodge and we had seen ad saying they were free..which we did show to our hosts. We did love the kayak trip to the blue hole. Rooms were clean and comfortable. Staff were friendly and helpful. Weather was rainy and snorkeling not the best.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights at Turtle Bay in Santo. The property has a nice pool and well maintained gardens and reasonably priced dinners, especially pizzas:) Breakfast was included, although very basic. Swimming is nearly impossible on the reef, one has to be careful when going snorkelling because you need to go a fair bit out onto the reef with some stronger currents. The internet is very slow (on the whole island) and only available in the reception area (3x3m coverage). We had a family room and there was no TV, which if you're wanting to get away from the city life is ok, Santo as a whole is extremely remote and under developed. We felt that after 3 days we'd seen it all. We had a debacle with the car that was rented to us by the hotel, luckily it was sorted by the manager, however, it was still disappointing that a car was rented to us at $100 per day with no paperwork, insurance and in such a poor state that we were worried for our safety when driving it. The staff were all very nice and friendly, the rooms clean and tidy, overall we had a great time.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019