See all properties

Hotel Andiroba Palace

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Andiroba Palace

Outdoor pool, pool loungers
Reception
Outdoor pool, pool loungers
Comfort Triple Room | Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Boulevard Angel Albino Corzo, Col. Las Palmas 1239, Tuxtla Gutierrez, CHIS, 29040
  • Plaza Poliforum Shopping Mall
    16 min walk
  • Chiapas Polyforum and Convention Center
    18 min walk
  • Frontera Sur
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    31 min drive

Room options

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Comfort Triple Room

Premium bedding, minibar, in-room safe, desk

Comfort Triple Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

City Express Junior by Marriott Tuxtla Gutiérrez Poliforum

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (524)
The price is €41
for 1 night
includes taxes & fees
2 Jan - 3 Jan
City Express Junior by Marriott Tuxtla Gutiérrez Poliforum

About this property

Hotel Andiroba Palace

Hotel in Tuxtla Gutierrez with 24-hour business centre and 24-hour front desk
An outdoor pool, a snack bar/deli and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and a 24-hour front desk are on-site.
Hotel Andiroba Palace offers 80 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Andiroba Palace, you'll be within walking distance of Plaza Poliforum Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Just a 2-minute drive from Jaime Sabinas Cultural Center and a few minutes from Plaza Poliforum Shopping Mall
Hotel Andiroba Palace offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Andiroba Palace. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tuxtla Gutierrez hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 160 per person
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 160 per person
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Andiroba Palace Tuxtla Gutierrez
Andiroba Palace Tuxtla Gutierrez
Andiroba Palace
Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez

Hotel Andiroba Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 106 reviews" "
Rating 8 - Good. 40 out of 106 reviews" "
Rating 6 - Okay. 12 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 5 out of 106 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family and small children
Liked: Staff & service
This is a fine hotel for a quick and cheap one night stay, but It has gone down hill since our last stay in 2018. Towels and sheets are dingy, shower head sprays everywhere, window is broken, etc. Not great, but not terrible either!
Stayed 1 night in Jul 2024

10/10 Excellent

Jerome

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Emmanuel

Business traveller
Liked: Staff & service, property conditions & facilities
Bueno en general, recomiendo
Bueno en general, excepto por un zumbido incómodo que dificultó dormir, se un tragaluz, probablemente algún transformador eléctrico.
Stayed 2 nights in Jan 2024

10/10 Excellent

CARLOS, chula Vista

Travelled with group
Liked: Amenities
Good place and near Restaurants and shopping and Mall
Stayed 2 nights in Sep 2023

8/10 Good

Alberto Herrera

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was NO hot water
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ihave stayed here often. It is clean and convenient for me. Restaurant is terrible and should be avoided.
Stayed 1 night in Jun 2023

2/10 Terrible

Maricela

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Muy mal hotel.
La persona en el counter para hacer el check in ni buenas noches dice, igual con la persona al hacer check out. El guardia de seguridad te quita las maletas de las manos aún diciéndole que no, toda para que le des propina. Las luces de los pasillos apagadas plástica mente caminas a oscuras. El cuarto está muy bien pero la cama muy pequeña y solo te ponen dos almohadas que son muy incómodas. Tienen un restaurante en la parte abajo pero solo venden bebidas alcoholicas nada de comida, al menos cuando yo llegue a las 8pm. No se si durante el día venden comidas. Jamás vuelvo a este lugar.
Stayed 1 night in Sep 2022

6/10 Okay

Francisco

Travelled with family
Disliked: Staff & service, property conditions & facilities
There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
Stayed 1 night in Sep 2022

10/10 Excellent

Gilberto

Liked: Staff & service, amenities, property conditions & facilities
Simplemente es un buen lugar para quedarse
Stayed 3 nights in May 2022

10/10 Excellent

Alberto, San Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very comfortable Pool it’s beautiful Service excellent I strongly recommend you stay here Also many restaurants, banks, and store services super close to the hotel.
Stayed 1 night in Apr 2022

8/10 Good

wook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

4/10 Poor

Annel

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Very noisy and didn’t like the fact that a lot of rooms were blocked for precautionary reasons. I don’t know if that hotel is being used for Covid patients but it was kind of fishy.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
Pobre servicio, el hotel necesita mantenimiento aparente, el servicio de restaurante es nulo, ni la televisión sirvió. Hay mucho que mejorar.
Stayed 5 nights in Jul 2021

4/10 Poor

SALOMON

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
You'll wake up with water all around
Air conditioner in Room 115 was terrible, leaking the whole time, creating a pool on the floor. Water pressure and temperature regulation was bad. Poor lighting, turning on and off by itself even with the key on place.
Stayed 1 night in Jun 2021

10/10 Excellent

margarita

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean. Front service staff was friendly and helpful with any questions we had. Location was great, located close to many stores and restaurants.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful! The pool was incredible and the center of the building was breathtaking. One odd thing was the window pointing out into the hall where lights were kept on until 1am and then on again few hours after. Other than that, then property was clean, beautiful modern, well taken care of, and spacious!
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Good in general.
Nice hotel, average property and good for a 3 star hotel. The pool is awesome, rooms comfortabel but nothing spectacular. The biggest caveat is that they don't have hairdryers, that's unnaceptable in any hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Pretty modern and clean hotel, close to everything, recomended
Stayed 1 night in Nov 2018

8/10 Good

Jose, Tabasco, Mex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average dowtown style hotel, nothing extraordinary. The staff was very pleasant. The wi-fi was bad and the bed's protector under the sheets was too plasticky-noisy, it felt like they left the wrap from when they bought it, it wasn't bad just weird.
Stayed 1 night in Oct 2018

10/10 Excellent

Jorge

A truly reat hotel at a reasonable price in Tuxtla
I had discovered the Andiroba Palace hotel by accident on a previous trip to Tuxtla. I liked its location and its ample, clean rooms, not to mention the very nice swimming pool that is then centerpiece of the place. So on this second trip to Tuxtla there was no doubt in my mind that I would be staying there again. It blows out of the water all other hotels in Tuxtla in its price category. The staff is courteous, the parking lot is great and they have a good restaurant to boot.
Stayed 1 night in Aug 2018

8/10 Good

Maria Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fácil acceso
Stayed 1 night in Aug 2024

8/10 Good

Salome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
Las habitaciones son limpias y grandes. Las camasbdobles son un poco mas pequeña que la matrimonial
Stayed 1 night in Aug 2024